Translated Reviews 1,867

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed, accuracy, and reliability, often noting a one-day turnaround time for translations. Many people also commend the professional and helpful staff, who are described as responsive and efficient in managing projects and providing updates. The quality of the translations is frequently mentioned as very good, with consumers appreciating the precision and professional execution. However, some customers also noted issues with pricing, finding it to be higher than expected or market rates, and a few reviewers experienced delays in receiving their documents. There were also occasional concerns about the quality of translations for official government procedures, with some reporting inaccuracies or the use of incorrect terminology.

What people talk about most

Service

People report positive experiences with service, praising its speed, professionalism, and accuracy. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being speedy,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of translations, noting their... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the pricing to be fair, affordable, and... See more

Response time

Users describe ambiguous interactions with response times. Many customers praise the quick responses and... See more

Based on these reviews

Rated 5 out of 5 stars

The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is extremely useful. Price is considerably more affordable then others, with no... See more

Company replied

Rated 5 out of 5 stars

I chose this company on the basis of the speed of response and delivery promise. The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is... See more

Company replied

Rated 5 out of 5 stars

The company responded quickly both on price and delivery of the translation. I thought the charge for a "revision" was somewhat high, as I think it was company's fault, but overall, I am pleased. Wou... See more

Company replied

Rated 5 out of 5 stars

The service was excellent and the cost very reasonable. Fabiana was helpful in all aspects of the project and provided frequent updates. The document being translated was very challenging and the team... See more

Company replied


Company details

  1. Translator
  2. Business and IT Consulting agency
  3. Information Services

Information provided by various external sources

Translated provides professional language solutions for your business. We are industry experts who deliver consistent quality translations as fast as you need them, in 153 languages and 40 areas of expertise. Save time & money, request your free quote.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very good and professional…

Very good and professional transslational process.

17 September 2024
Unprompted review
Translated logo

Reply from Translated

Dear Konstantinos,

This is Ambra from the Translated team.

Thank you for your feedback! We're pleased to hear that you found our translation process very good and professional. We look forward to working with you again in the future.

Best regards,
Ambra

Rated 1 out of 5 stars

Lack of transparency

Lack of transparency, full of deception. Services are horrible. They charge you for the work that google translate can do for free.

13 September 2024
Unprompted review
Translated logo

Reply from Translated

Hi there,

This is Ambra from the Translated team.

We’re sorry to hear about your concerns. I’d like to clarify what happened with your order.

The project involved both a translation and a certification, and the costs for each were communicated clearly in advance. The certification was requested after the initial delivery, so a second invoice was issued separately for this additional service. We apologize if this caused any confusion, and we understand that not receiving both invoices at the same time may have led to a misunderstanding.

We appreciate your feedback and will work to improve how we handle similar situations in the future.

Best regards,
Ambra

Rated 5 out of 5 stars

Great service

12 September 2024
Unprompted review
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Reply from Translated

Dear Genoveva,

This is Ambra from the Translated team.

Thank you for your great feedback! We're glad you were happy with our service.

Best regards,
Ambra

Rated 5 out of 5 stars

Efficient and econonmical.

Efficient and econonmical.

5 September 2024
Unprompted review
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Reply from Translated


Dear Maria,

This is Ambra from the Translated team.

Thank you for your feedback!

We’re glad to hear you found our service both efficient and economical. We aim to provide great value and quality in everything we do.

Thanks for choosing us, and we look forward to assisting you again!

Best regards,
Ambra

Rated 5 out of 5 stars

Quick service

3 September 2024
Unprompted review
Translated logo

Reply from Translated

Hi there,

This is Ambra from the Translated team.

Thank you for your feedback! We're pleased to hear you found our service quick and efficient.

Best regards,
Ambra

Rated 5 out of 5 stars

Grandfather's Birth Record

I found my grandfather's Birth Record in ancient Italian cursive online in a digitized library located in Lanciano, Italy. Andrea accepted the translation challenge and was quickly able to convert it to English. I almost came to tears as I read what our family had always suspected - that he was given up for adoption the day after he was born. His unwed parents must have loved him as he wrapped in a cover, two white linen strips, a white cotton handkerchief and a colored cotton band, without visible marks on the body. I assume they were young and unable to care for him.

2 September 2024
Unprompted review
Translated logo

Reply from Translated

Dear Mike,

This is Ambra from the Translated team.

Thank you for sharing your experience with us.

We’re glad to hear that Andrea could help you translate your grandfather's birth record from ancient Italian cursive. It’s clear that this discovery holds significant meaning for you and your family, and we're pleased that we could assist in uncovering this piece of your history.

Thank you for choosing us. We're here if you need any further assistance.

Best regards,

Ambra

Rated 5 out of 5 stars

Super fast

Super fast, accurate and efficient service

30 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Fabiana,

This is Ambra from Translated team.

Thank you so much for your fantastic feedback!

We’re thrilled to hear that you found our service to be super fast, accurate, and efficient. Your satisfaction is incredibly important to us, and we're glad that we were able to meet your expectations.

Thank you for choosing us. We look forward to the opportunity to assist you again in the future!

Wishing you a wonderful day ahead.

Ambra

Rated 1 out of 5 stars

It's a fake

It's a fake. Don't send any money to this "company"!!!

30 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Gheorghe,

This is Ambra from the Translated team.

We’re sorry to hear about your experience, but we’d like to clarify the situation.

Your project was extremely urgent, and while we did everything we could to meet the tight deadline, it became clear that we wouldn't be able to deliver on time. The PM assigned to your project reached out to let you know that we would need to extend the delivery to Monday. When you informed us that the order was no longer needed due to the urgency, we promptly canceled it and arranged for a full refund, which has already been processed.

We truly regret not being able to meet your expectations in this case, but we hope this clears up any misunderstandings. If you have any further questions or concerns, please don’t hesitate to contact us directly.

Best regards,
Ambra

Rated 5 out of 5 stars

Efficient and accurate

They were able to officially translate two documents in the span of 5 hours. The translation is very well done and it comes with its own certificate of translation accuracy. I would 100% recommend their service.

29 August 2024
Unprompted review
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Reply from Translated

Dear Federica,

This is Marta from Translated team.

Thank you so much for your wonderful feedback! We’re thrilled to hear that you were satisfied with the quick turnaround and quality of our translation services. It’s great to know that the certificate of translation accuracy met your expectations.

Your recommendation means a lot to us, and we truly appreciate your support. If there’s anything else we can assist with, please don’t hesitate to reach out!

Have a great day!

Marta
Translated Team

Rated 1 out of 5 stars

Excellent service

Excellent service, very quick and efficient. The English to German translation is absolutely professional. Thank you - Very happy to recommend this company.

28 August 2024
Unprompted review
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Reply from Translated

Dear Isobel,

This is Marta from Translated team.

Thank you so much for your positive feedback! We're delighted to hear that you were satisfied with our service and that the English-to-German translation met your expectations. We truly look forward to working with you again.

However, we noticed that your rating was set to one star, which seems to contrast with your kind words. If this was an oversight, we would greatly appreciate it if you could adjust the rating.

Please don't hesitate to reach out if you need any further assistance or support.

Best regards,

Marta
Translated Team

Rated 5 out of 5 stars

very happy with the service very fast

27 August 2024
Unprompted review
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Reply from Translated

Dear Anne

This is Marta from Translated team.

Thank you for your kind feedback!

We're glad to hear that you're very happy with our service and found it to be fast.

If there's anything else we can do for you, please feel free to reach out!

Have a lovely day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

Iam very satisfied how everything is…

Iam very satisfied how everything is handled and very professional serviced and quick turnaround.

15 August 2024
Unprompted review
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Reply from Translated

Dear Peter,

This is Marta from Translated team.

Thank you so much for your kind words! We’re delighted to hear that you are satisfied with how everything has been handled. Providing professional service with a quick turnaround is very important to us, and your feedback is greatly appreciated.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Wishing you a lovely day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

great quality and timing

My experience using the translation service website was smooth, with a user-friendly interface that made it easy to upload documents, select languages, and receive accurate translations efficiently.

22 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Kirill,

This is Marta from Translated team.

Thank you for sharing your experience with us!

We're thrilled to hear that you found our website user-friendly and that the translation process was smooth and efficient. Your positive feedback on our interface and accuracy is greatly appreciated.

If you need further assistance or have any other translation needs, please don't hesitate to reach out.

Have a lovely day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

Excellent work

The German text has been excellently translated into Russian. And very carefully with the correct line spacing. Very good work and grazie mille

22 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Frank,

This is Marta from Translated team.

Thank you for your wonderful feedback!

We’re delighted to hear that you were pleased with the German-to-Russian translation and the attention to detail, including the correct line spacing. Your satisfaction is our top priority, and it’s great to know we met your expectations.

Thank you for choosing us. We look forward to working with you again!

Wishing you a lovely day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

Excellent service

Excellent service, perfect and fast.
Thank you Translated.com!

21 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Eduardo,

This is Marta from Trasnslated team.

Thank you so much for your positive feedback!

We’re thrilled to hear that you found our service excellent, perfect, and fast. Your satisfaction is our top priority, and it’s great to know we met your expectations.

Thank you for choosing us. We look forward to assisting you with your future needs!

Have a lovely day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Awesome service and great customer…

Awesome service and great customer service. The order was fulfilled and delivered very quickly. I will use that service in the future again and can highly recommend this company!

19 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Nad,

This is Marta from Translated Team.

Thank you for your fantastic feedback! We're delighted to hear that you were pleased with our service and customer support. It’s great to know that your order was fulfilled quickly and met your expectations.

We truly appreciate your recommendation and look forward to serving you again in the future. If you need any assistance, feel free to reach out anytime!

Have a great day!

Marta
Translated Team

Rated 4 out of 5 stars

Really good and professional website

Really good and professional website. There was a problem with the translation but they immediately correct it (a wrong number).

19 August 2024
Unprompted review
Translated logo

Reply from Translated

Hi there!

This is Marta from Translated team.

Thank you for your feedback! We're glad to hear that you found our website professional and that we were able to promptly correct the issue with the translation. Ensuring accuracy is our top priority.

If you have any more needs, please feel free to reach out.

Have a lovely day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Excelent translation work

Once again, I am extremely satisfied with the translation work. The translator did an excellent job, carefully following all my requirements and ensuring the final text was accurate and well-crafted. The attention to detail and professionalism exceeded my expectations. I highly recommend your services and will definitely be using them again in the future.
Thank you!

20 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Lore,

This is Marta from Translated Team.

Thank you so much for your wonderful feedback! We are thrilled to hear that you were once again extremely satisfied with the translation work. It's great to know that our team's attention to detail and professionalism exceeded your expectations.

Your recommendation means a lot to us, and we look forward to working with you again in the future. If you ever need further assistance, don’t hesitate to reach out.

Have a lovely day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

Amazingly Professional Service

9 August 2024
Unprompted review
Translated logo

Reply from Translated

Dear Daniel,

This is Marta from Translated team.

Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our service.

We look forward to assisting you again in the future!

Marta
Translated Team

Rated 5 out of 5 stars

Timely delivery and good services

15 August 2024
Unprompted review
Translated logo

Reply from Translated

Hi there!

This is Marta from Translated team.

Thank you so much for sharing this great feedback.

We're so happy to hear that you enjoyed your experience with us and that the result is in line with your expectations. We work hard everyday to offer the best possible service and your satisfaction is our goal.

Thank you for choosing us and see you next time!

We wish you a lovely day ahead.

Marta
Translated Team

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