Translayte Reviews 9,861

Delivery of translation was quick, but I paid extra for my order to be delivered physically, and am still waiting for this 1.5 week after approval of the translated documents. Their customer support seems of no help and keeps sending links to download the documents instead of providing any information on when I can expect physical delivery. Unreliable.

Fast and efficient - easy to upload documents and pay, easy options to review the translation before it is finalised and ask for any changes, changes made very quickly!

It was so fast, I really appreciate it

The NAATI service team are prompt accurate and always lovely to deal with.

Wanted to translate two documents , the never got it right, charged me for one, when I asked for the second they said sorry you only payed for one. Ok I payed for the second, they said the sent it, asked how can I be getting both when the first one was shipped nefore they translated the second? They assured me that all was ok, and in the mail after 1 MONTH of waiting I recieved the same document translated twice.

They made so many errors on my translation. I had to tell them how to fix it. Seems like their translators cant actually speak french and use AI to translate which results to so many errors. Thy literally translated my date of birth incorrectly.

I had a very disappointing experience with this translation company. I sent them my documents for translation and apostille, and they mentioned process would take about 7 days. However, it has been nearly 40 days, and I still haven’t received my physical documents.

The shipping tracking shows my papers moving between different countries with no clear delivery date, and because of these delays I missed an important appointment at my consulate. They also charge very high fees for such slow and unreliable service. There’s no guarantee that they will meet their own deadlines, and their communication is poor.

I do not recommend this company — they are not trustworthy, and their service is far from professional.

I needed an obscure language group and translation was completed quickly and competently and for a cheaper price than other companies.

Worst Translation Service Ever – A Complete Scam!

This has been by far the worst experience I have ever had with any so-called professional service. I asked for a simple diploma translation — just FOUR lines — and after more than 10 days they still could not get it right.

I had to request corrections over six times, and every single time my instructions were either ignored or done incorrectly. This is not just unprofessional — it’s pure negligence.

What kind of “translation company” cannot handle a four-line text? It’s absolutely ridiculous. Their translators are clearly incompetent and careless, and the whole system is unreliable.

Instead of delivering quality work, they wasted my time, caused unnecessary stress, and showed zero respect for their client. I have full screenshots of their repeated mistakes that prove how terrible and dishonest this service is.

Do yourself a favor: DO NOT TRUST this company. They are unreliable, unprofessional, and a total disgrace to the translation industry. I honestly believe this is nothing short of a scam.

I had two experiences: One was 100% done by AI and full of errors. They also started sending shipping emails before I approved the translation, that, according to them, the document wasn't going to be shipped before I approved it. This initial experience was far from ideal and I was very disappointed.

However, they did accommodate my request to change the document (to be a newer version), this time around, it was a great translation with no errors.

Very good site 🎉🎉❤️
Thanks you for your quick reply to the questions I asked you
Continue like that 💪💪🙏

I needed an Italian wedding certificate translating for the passport office. The first translation I received had multiple errors including names and dates and half of the document was missing. I have since then submitted at least 4 revisions as each time something is incorrect. Now it’s marked as all completed and there are still errors. How can this be sent to the passport office as an official translation when it’s quite clearly wrong. If I can see that of course they will too.

Customer service are very polite but don’t actually seem to do anything useful that helps the situation. I’ve now been waiting for 3 days when I paid for 24 hour professional service.

Excellent service with a quick turnaround

I requested translation of 2 birth certificates from English to German. I paid for Priority Service which has a delivey period of 24hrs. To my delight, they delivered within 12 hours which should have costed me more because that was for Urgent Service category. The product was excellent and I submitted to Stadesamt and it was accepted without any query. Highly recommended!

Miserable company! It started out well. Great responsive customer service. Then I receive a translation DELAYED with a misspelling of my last name. I contacted them, and they corrected it, but misspelled the street address. Then, they corrected that too. Next this was that the document was rejected by the government because apparently the translation was inadequate. And then the major waste of time started. They keep emailing me and calling and messaging. Avoid them!!!!

be aware that they use AI to do most of the work, but no quality check after. if there's no quality check, i might as well just use AI myself, why do i need to pay a service? some of the layout of the page is so bad too. have to do back and forth just to get it right

I needed a birth certificate translated from Spanish (Mexico) to English to be used for a passport application. Translayte was the clearest and easiest site to use from the beginning.

Document was translated very quickly, with the ability to view and approve it before being complete. Very happy with how quick and easy the process was.

Accurate and fast court sworn translation. Would use again.

I don’t recommend.
No original certification (wet ink) is sent even if asked, only pdf.
Standard message from customer services, no tailored response to my specific demand. No solution proposed.