Cut everyone off in Speyside with zero…
Cut everyone off in Speyside with zero notice. Ignored all correspondence regarding compensation. They were chucked off the local mast as they didn't pay their bills.
Avoid.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Transmitair is a new breed of Internet Service brought to you by leading Wireless Connectivity Specialists, Rapier Systems. Our service is different, because unlike conventional cable-based Internet Connectivity or Broadband, we bring Superfast and Ultrafast Internet and Broadband to your home or business through the air, using carrier grade Wireless equipment. What does carrier grade mean? It means the technology we use is trusted by the world’s biggest telecommunications providers and we are using the same technology to deliver a true alternative to cable. We’ve been using this technology for over twenty years, so it isn’t as new as you might think. Delivering our service to you through the air also means we don’t inconvenience pedestrians or motorists by digging up roadways or footpaths, not to mention the endless misery that often accompanies these activities, such as temporary traffic lights or footpath and carriageway closures. An important by-product of our low impact activities are CO² emissions much lower than those of more traditional broadband delivery methods. Utilising telecommunications industry expertise of over three decades, we’d like to think we know what we are doing, and we’ve been trusted by our customers to deliver robust, reliable, business critical connectivity for them since 2003.
5-6 Waverley Road, Mitchelston Industrial Estate, KY1 3NH, Kirkcaldy, United Kingdom
Cut everyone off in Speyside with zero notice. Ignored all correspondence regarding compensation. They were chucked off the local mast as they didn't pay their bills.
Avoid.
Last week I got the receiver installed at my house. BT wifi is very poor in this area. The two gents that came for the install were fantastic. The results were even better. Superfast wifi in the Highlands. Did not think I could ever get that. Fully endorse the company, and their staff. Many thanks. Ian
We are not remote, but the famous Scottish Government pledge of fast broadband to every rural home missed so many deadlines that we gave up waiting. Transmitair installed a dish on a tall pine tree, giving us a fantastic download speed. They guys who installed it could not have been nicer and more efficient and since then the service has been great. The tree is doing well too.
Having been with a well known company for some considerable time and receiving poor service I made the decision to move to Transmitair. Since then the service has been good apart from the occasional dreadful weather causing the signal to go. I now feel I can attend zoom meetings without worrying about cutting out. I'm on a slower speed but 100% better than before. That speed is fast enough for my needs.
It's 2 years since Transmitair installed our air to air Internet service. There's a small ariel on the roof, virtually invisible from ground level. The service from initial survey to installation and ever since has been perfect for our needs, and much better than our previous supplier which came by Open Reach cable.
TransmitAir provides modern connectivity to me in Kinnesswood where it will never be availably by any other means. We have "fibre" to the cabinet that simply doesnt work in Kinnesswood, I was getting 10Mb/s on this service. Now I have 150Mb/s from TransmitAir.
The whole process was so easy and they take care of claiming back the cost of installation from the government. If you currently get less than 30mps the government will pay the cost and the equipment is yours to keep. I was barely getting 18mps and now I receive a steady 90 mps. I took the package 60-90 mps.
Over the moon with the whole process
For once a communications company that communicates! Very professional and friendly service.
Really responsive, great bunch of people to deal with and a high quality service. Couldn't recommend them enough!
The communication from the company was efficient and the install team were very professional.
All in all, a great service!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.