Transpact Reviews 47

We carried out some building work (an extension), and by law needed to post a legal third-party-wall deposit for our neighbour whilst the work was done.

The surveyor wanted us to use their legal associate to hold the deposit, but they were both unregulated, unprotected and the cost to use them was enormous (apparently the surveyor would have received a large back-handed commission payment if we had done so).

Transpact.com offer a safe, protected alternative for just £5.98 !
Easy to use, FCA regulated, and a great alternative.
Do not let a surveyor force you to use their deposit service at great cost, and without the same protection, when making a third-party-wall deposit.

Excellent service since they prevented me from being scammed by a criminal forger of works of art, who by the way gave the company a bad rating, obviously their intentions to scam me were thwarted, I recommend Transpact 100% serious and very reliable people, thanks for their services.

Terrible arbitration. We lost 3500€ with this company. They ask us to paid 495€ to solve our case !

Please see what we received from Transpact.com :"If you both pay, then I will return the €495 paid in full back to one of you as I see fit, or split the return between you.

I cannot continue with the arbitration until these amounts are paid, and I will NOT write to you again until the amounts are paid."

Now we have no artwork and no money !

Just bought a car (oldtimer) and we (myself and seller) agreed to use transpact.com as escrow service. Service was very straightforward, reliable and very low fee for amount involved. Will use them again.

Wow, what a treasure.
I just used this service, and for a ridiculously low cost it saved me from losing a lot of money on a transaction with a bad-faith actor on the other side.
I think escrow is the future - everyone should be using it - it is just so simple and so obvious.
Thank you Transpact, and I will be using you again.

Very small fee for being safe. The only option to have business with someone you dont know, mandatory for internet deals. Totally recommend. Platform is easy, money transfers are fast. Used once and will use again for sure.

Just used this escrow service to buy a domain.

It was a real pleasure, compared with the other escrow services I have used.

It is fast, fast, fast, with the domain being able to be in my control within 22 minutes of starting the process (that is how fast their payment system is).

And I was able to specify exactly what had to occur for me to be satisfied that the domain was in my control - unlike other escrow services where you have to use their imposed conditions.

And the price was laughingly small.
Brilliant. Will use again

An excellent escrow service providing much needed online security for buyers and sellers. Very professional attitude and reasonable fees (MUCH cheaper than e.g. Sedo or escow.com ).
Highly recommended.

Received my money no problems and much cheaper than alternatives like escrow.com. It's a little bit fiddly to use (you have to pay the commissions separately from the transfer of funds, rather than the commission being deducted) but this is a minor inconvenience compared to the cost savings.

I've just signed up with Transpact, but so far everything looks smooth so this is why it's 3 Stars.

As I'm looking to sell a website, Flippa and Escrow were options - but a buyer recommended Transpact.

What is a bit concerning is there's some good reviews on forum boards, but the majority of Trustpilot reviews here are made by people with only 1 review.

Those with 2 reviews or more, seemed to have reviewed basic websites and then Transpact...all on the same day, only to never return to Trustpilot again.

What's up with that? As seems really dubious...

**14/12 I saw the reply below. Wow what a reply! I was asking about the other reviews and get a reply stating my comments aren't related to Transpect...really poor customer service!**

I purchased a painting through an auction on ArtPrice.com from an American.
With this process, I was scared that I could not safely receive the painting and have my payment protected.

But having used the Transpact.com system used by ArtPrice.com, I am really impressed.
The escrow system allowed me to know that if I did not receive le painting, I would receive my money back.
And I particularly liked the fact that the payment did not go to the seller until I has sent an additional cent from my bank account - so I was certain that my payment was protected until I wished it to be released.

I would recommend Transpact.com to all art buyers and sellers.

I used this escrow service to sell to an unknown new customer in Europe, and ensure full payment.

The process was quick, efficient and extremely low cost, and I would not have had the confidence to make the sale without it.
I could not find any other payment method that would give me close to the total protection that escrow offered (whilst also offering full protection to the buyer).

An excellent service - cannot recommend highly enough.

Just sold a website for the first time through this escrow service.

Fantastic service - quick and efficient.

And a price far below the competition.

I'm going to use them in the future.

I was a bit wary of using them at first due to their low price, but I checked them out and they really have been trading for years (check the UK's FCA website), and they are a successful escrow company used by many.
Glad I did.

Seriously, don't bother unless you are an expert at writing legal conditions as they will just void your transactions. Mine was voided following being told to forward funds to which they charged a voiding fee to return. Not a lot of help is given on the site to write conditions which will be accepted.

In answer to transpacts answer. One of the people was certainly not a fraudster. Following the first voided transpact no mention was made of the real reason why it was voided which made it very difficult to know what was really wrong. If I had been told that I needed to specify the item at that point it would have been a lot easier for all concerned.

The second was voided following Transpact saying it had been accepted by the seller and led me through the payment to Transpact before telling me that it was again voided. Transpact even charged me then to send me my money back. Transpact say that they told me then to make a new Transpact to include the item details, they did not, they just told me that I can make another transpact using the money already sent to them.

I take great exception to the intimation that one of the parties was "a fraudster" this is slander in my view. So, Transpact did not do it's job, it made a small profit from keeping part of the money sent in good faith.

My name is not fake, it is a stage name of Equity which my Facebook account is under and having logged on here through Facebook that is the name that was given. If anyone wants to know my real name it is Colyn Vickers. What does that say about the review? It says it is fact. I really think Transpact needs to get it's customer service in order and stop making wild accusations before knowing the facts.

Update. This reviewer will not be contacting transpact again to discuss anything, the damage has already been done due to the belligerent reply to a review and inaccurate accusations against a customer. I will never use or recommend Transpact again.

People, be very careful of using transpact.com. Transpact.com is a scam, they just scammed me and the buyer I was associated with. I tried to sell my website on there for $9000, Transpact gave the buyer such a hard time, they withheld the funds to gain interest for their own benefit. The refuse to refund the buyer or to release the funds to me, because they are creating steps as they go along. Transpact.com is a scam, they will try and withhold your funds as long as possible they either gaining interest or they run some shabby borrow and lend service where they use your money for financial gain. This business is solely run by a scammer named colin.

I love this company.

It enables buying and selling with total confidence, knowing you will get exactly what you were promised.
Make sure you set the escrow conditions appropriately.

Just used again for some Roger Waters, Hyde Park tickets.
Great and immediate service.

Best escrow service for domains.

The speed of Transpact.com was superb, and much faster than my experience of using other escrow companies.

A great service, and lower cost as well.

Sold a painting I owned to a company I found on the internet for some needed revenue.
That company insisted that we used Transpact.com to protect us both during the transaction.

I must say it is a great service, as Transpact protected me and enabled me to send the painting knowing that I was sure to receive payment.
At the same time, the company buying the painting was also fully protected by the service.

Just ensure you get the escrow conditions right - if you do, you have total 100% payment security.
This service can enable all sorts of transactions.

Essential protection for buying and selling domains.

The only escrow service that allows you to set full protection for yourself (or the protection level you require).

And lower cost than its competitors, but a smoother,easier process (you do need to go through a one-off ID verification if you use regularly).

Just got back from renting a chalet in the Alps.

We used Transpact.com to protect our rental deposit with the landlord whilst we were there.

We left the chalet in top condition, as requested and required.
But the landlord was used to keeping back some of deposit as extra spending money (local custom apparently) with no cause.
Only because we had taken the precaution of protecting the deposit with Transpact.com did we get back every cent of our deposit.

A vital service for deposits.