Trashie Reviews 

Recently I had a problem with my purchase, my Trashie bag did not arrive, even though tracking number stated that it was delivered.
After reaching out to the costumer service and communicating with Barbara, the issue was resolved. Barbara was very professional, responsive and she resend it another trashie bag at no extra cost to me.
Thank you again for all your help!

I had an issue with a package not being delivered and the Trashie team quickly resolved the issue and offered a solution! One of the best interactions I’ve had with a company!

Someone on Reddit that claims they used to work for For Days said the textiles get sent over seas. There doesn’t seem to be proof in the pudding with what is actually happening with the textiles, especially since it seems it may not be any-house doing. The textiles could be getting dumped in a land fill and we’d never know.
Trying to leave a review on the website is impossible and yet that have over a thousand 5 star reviews, very odd. They boast in their website that they’ve got over 400,000 take bag bags sent back to them this year alone. At that rate, that’s over 8 million dollars alone right there - so why are we only getting, what’s equivalent to a $1 gift card, for every bag we send them? Yes $1 - do the math, you get 3,000 points per bag and a $5 gift card is 15,000 points. What a joke. I’ve spent $60+ on bags and am only capable of getting barely a $10 gift card. Seriously, what a joke. A great idea though if it was actually functional and they could prove what they’re really doing with the textiles and maybe making the rewards better but getting 8 million dollars+ just to ship all this shit to some other country and make it their problem is a fantastic business venture.

I love the variety of items I can send back in my trashie bags. I used to throw out shoes that I don’t know what to do with. I like that I can clothes that could be used again along with clothes that are stained or do not make good donations. I would like to use larger bags available to make it possible to recycle bedding. I would also like to see bigger tech boxes available. I have never redeemed trashie cash or rewards but I view the cost of purchasing the bags as my shipping costs.

I did the "takeback bag" through Fordays.com about a year ago and it was simple, buy a $20 takeback bag, fill it with used clothes, send it back and get $20 credit for clothing on thier online store. Well...that's clearly not the case anymore. I spent $60 on two bags last month, sent one back and apparently the most I can get now is a $5 gift card or a 30% discount at various retailers. I jsut spent $60 to get $5 and I gave away a bunch of my clothes! This is a scam!

Prior to joining Trashie Unlimited in October 2025 I was bombarded with emails telling me about their new pay-one-price get all the bags you want deal. I was told I'd get "premium" gift cards. I even filled out a survey asking which gift cards I wanted. So, I took a chance because I was about to clean out my mom's house. I already knew that the 1:1 gift card ratio had changed but because it was the "unlimited" service I thought it would be a better ratio. Ha! It is still the terrible "spend $10 and get $1."

Once I got over that disappointment, I figured I could still make back the money spent. With taxes, I paid $73.44 for the unlimited service. Each returned bag would get me 30 Trashie dollars which is the equivalent to three real dollars towards gift cards. So, in order to break even I would have to send in 25 bags. This is not great but it was doable.

Now, as of today, Trashie has changed their Trashie cash system. Instead of getting Trashie cash you get points. A $5 gift card is worth 15,000 points. A returned Unlimited bag will get you 7,500 points that means the bags are now only worth $2.50 in real money!

And the "rewards" that are not gift cards are complete crap! $20 off $100 at some store I would never shop at is not a "reward." I signed up solely for the real gift cards to real stores where I would normally spend money. Now I have to send in 30!! yes, 30 bags, in order to break even. I would never have shelled out over $73 to recycle if I had known what an incredible scam it is. No recycling program on the planet is worth this.

I placed my first order for four take bag bags and was only shipped one. (How does that happen????) I reached out to customer service and they acted like this was a normal error, telling me “The Take Back Bags are shipped separately, so your missing bag should be arriving soon.” So here I am waiting for my 3 bags going on three weeks? Just got done reading the other reviews, wish I would never have ordered.

Imma be sooo fr. Those 5 star reviews gotta be fake, this company is a scam. Imagine paying for and ordering 4 bags for them to ship 1. Then customer service says they “ship separate” like that makes any sense. AND THEN THEY STILL DON’T ARRIVE. Yeah no, big ole scam please for the love of all things save your money

It’s a scam or misleading at best. Was an early adopter of the take back program, back when For Days promoted it as a $1 for $1 in closet cash. Buy a take back bag for $20 get $20 dollars redeemable at their website. Since converted to these TB points system, the $100 I’ve spent on take back bags is worth $10 with 30 unusable points since points are only redeemable in 50 point increments. So I’d have to spent more for the 30 points I’m owed. Plus is all for gift cards of stores I don’t shop in. For days had some cute stuff so at the time I thought I’d be able to redeem the cash. Now I’m just out the cash and have read they mostly dump things in secondary overseas markets with no assurances that it’s actually been recycled.

The mission of this company is great, however, I have never been able to successfully use rewards I've redeemed. I've tried asking trashie support for help so that I can understand the additional details and conditions which are not available before you redeem the rewards (like "can use on this but not on that" detail which is not made available on trashie or retailer site BEFORE you redeem), however, I have been told "bad luck" and that the redemptions are permanent. It's very nice that they recycle the garments and fabrics. Very nice, but very scummy to be offered and given rewards that are useless after hours of trying and asking for support.

First, the positives: If Trashie's socials are to be believed, they seem to have a good system for recycling. It is satisfying to keep used textiles out of a landfill. The system is easy to use. I also have to give their customer service a shoutout. I earned some "free" Trashie Cash browsing sites they suggested, but I never actually received the payout. Not sure if my fault or the site's, but I told customer service and they credited me right away.

Now, the negatives. Trashie boasts gift cards and rewards you can trade Trashie Cash for. These are limited, at best, and a straight up scam, at worst. When gift cards are listed (very very rarely), they sell out in literal minutes. I was able to secure one Columbia gift card, which was great, but I haven't seen gift cards listed in several months. The "rewards" are BS and are promos you can find anywhere like RetailMeNot etc. Not to mention, the websites are so random. Nothing I would normally buy. Trashie claimed they were opening a consignment store where you can use your cash and they never did. I'm stuck with $52 "Trashie cash" I doubt I'll ever be able to use. Not impressed.

I’ve been using Trashie’s Take Back Bags for about a year and half and have sent in 10 bags prior without any issue. Unfortunately, my most recent order of 8 bright pink bags was all defective. The dye transferred heavily onto my hands, clothing and even a pair of designer sneakers causing permanent stains.

I reached out to Trashie through their website contact form, direct email, Instagram messages and public comments, but received no response despite their stated 48-hour reply time. I even filed a complaint with the Better Business Bureau and, not surprisingly, they did not respond. It’s been over eight weeks of complete silence from the company.

Trashie’s unwillingness to address customers directly about a clear product safety issue that also affects delivery and warehouse personnel is extremely disappointing. For a company whose mission is supposedly about sustainability and responsibility, the lack of accountability speaks volumes.

This is a great concept to keep fabric which can be reused, out of the landfill. I feel good about this investment to buy bags. The codes are sometimes fussy, but the team is quick to respond and give alternatives for drop off. Thanks for all you do.

Love Trashie
I am so happy that a service like Trashie exists. I hate putting items in the landfill and Trashie gives me an option for ripped or stained fabrics. The bags don't seem huge but you can put so much in them. I had trouble with returning my first one and their customer service people helped me right away, and gave me a credit as an apology. I will be a repeat customer.

I’ve used Take Back Bags since before they rebranded as Trashie, and it’s super easy to use. In fact, so easy that I’d never had a reason to complete my account with a password. But recently I couldn’t access my account through the link, and since I’d never made a password, I had no way to get in. Cue their customer service. I messaged them late that night, by the next morning they had sent me a solution. I was in. And now I have a password too. Even their customer service is super easy. Highly recommend using the Take Back Bag service.

Used Trashie twice so far. It's been a great help in cleaning out my closet. I tend to hold on to things longer than I should because I don't want to add waste to landfills, so Trashie gives me some piece of mind.

This second time I also ordered the Tech Box. The box came flat in an envelope and I couldn't figure out how to put it together. I reached out to Customer Service via the form on the website asking if they had a video walkthrough on how to set up the box. Before I knew it, someone got back to me with a video tutorial. I was thrilled and successfully put the box together.

The only thing I didn't realize is that you're limited in what you can send in the Tech Box. My fault for not double checking before I placed the order. So, I might be holding on to the box for a bit until I can fill it up a decent amount before sending. If you live near a Staples/Recycling Center, I think that might be a better option for recycling tech since they can also accept batteries.

I like the idea of the rewards system. I've used some points to try out two different shops, but wish there were more options, and better value.

Overall, I plan on using Trashie to recycle my old clothes!

I received my Trashie bags just in time for me to clean out my closet. I greatly appreciate the swift business. Then, because I live in a rural remote village in Alaska, we can't use UPS labels so they quickly emailed me some USPS labels. WIN! WIN! Give back, help others.... we work together. Love you, Trashie!

I've used Trashie Take Back Bags for years. I've redeemed rewards for merchandise. I've always had a good experience. I recently moved, and wanted to send a Take Back bag. I had trouble locating a UPS Store near me that would accept the bag. I emailed Trashie, and Kenneth responded, not only with a link to various authorized UPS locations, but he called out ones closest to me. Excellent customer service! Thank you, Kenneth!

The customer service team is awesome! I needed help changing my Trashie bag return method. The customer service representative was quick to respond throughout and went above and beyond to ensure I had the proper shipping label.

Trashie makes me sort through my clothing and fabric with a lot more thoughtfulness than before. It's not just stuff that I want to dispose of but not send to landfill. It gives me a chance to consider whether a piece still has some life in it and could go to another non-profit. The task makes something more than "dumping" old stuff into finding the right purpose for it. Emailing Trashie staff is also a pleasure, not a chore. Responses are quick and specific. The money spent at Trashie is so worth it. Thank you!

I’ve been using Trashie for a while now but had my first experience with customer service given I sent some items by mistake in my Trashie Bag. They were very quick to respond and help me solve the issue (it didn’t even matter it has a holiday weekend, the response was immediate!). Not only is Trashie a great business model, but they have kind and dedicated humans behind, making the experience greater. I’ll for sure continue using Trashie for all my clothing recycling needs.