Great having someone with experience and access to the long haul carriers' sites and pricing. They were also helpful after the sale and it's great having someone to speak to in the UK rather than c... See more
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We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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Harry was professional and did not take time to check in, and he make sure I have understood everything and offered any questions if I had any

Reply from Travcart
Incredibly helpful and polite. Mark went all the way to help find the best priced ticket for me. Harry called the next evening to ensure I had received my ticket and was extremely polite and helpful. Great experience.

Reply from Travcart
Our agent was very patient and worked hard to find us the best itinerary

Reply from Travcart
From beginning to end was good service. They called me today and checked if I had checked in...I had forgotten, so they kindly checked in for me, one less thing for me to worry about.

Reply from Travcart
"I just want to say thank you so much Harry! You've been so helpful with my flight process and you truly assist me so well.

Reply from Travcart
Customer service was brilliant, the gentleman listened to me and advised me on other available options, exceptional service, made the booking process easier

Reply from Travcart
This company was very helpful, and gave us a good price for our flights.
There was a misunderstanding about a stopover which they compensated us for and for that I give 4 stars and not 5.
Otherwise the service was very good.

Reply from Travcart
This is a reply to your reply on a previous chat. You basically have given me your standard "wash your hands" answer that you take everything "seriously". Please then, take my complaint seriously. I am not interested in another "template" reply. Address the issues at hand please.
You cannot reasonably expect customers to spend an hour trying to book a flight, only to discover at the end that it is unavailable. This is incredibly frustrating. Despite what you are saying, this type of dealing feels like switch and bait tactics.
Your website should either update availability in real time from the source system or display a clear warning that advertised flights may not be available. This would allow customers to avoid wasting their time and book elsewhere.
I am sorry, but the explanation provided is not satisfactory. Many customers after me will encounter exactly the same problem, just as many before me already have. The question here is will you do someting about it? Reading though the comments of others who suffered the same experience, it is clearly an old problem. Despite all the talk of taking things very seriously etc. it remains a problem. Thanks.
Very efficient service & travel agent got me a good deal on my flight. Great value, very competitive prices & received confirmation email immediately and e-ticket promptly.

Reply from Travcart
Efficient and accommodating to my circumstances.

Reply from Travcart
Very helpful travel agent, Jonathan and Harry been giving me customers service and find the best deal for my flight

Reply from Travcart
It was good and easy booking with Travcart. Thanks to Steve and Harry Garfield

Reply from Travcart
Roger & Harry were good to find me a flight ticket. I hope everything will go ok.

Reply from Travcart
I found Travel Cart by the flight-finder site Kayak; I was looking to book flights to Montreal. Travel Cart offered the best price for dates and routes I wanted and their customer service is exceptional. Late this evening I enquired about the possibility of upgrading my flight; I didn't expect a response until the next day - but I got a call (from the marvellous Marvin) within an hour of my request explaining the options. Excellent service.

Reply from Travcart
Travcart was extremely helpful in booking a late notice flight for me. I began the booking online and a follow up call came through within minutes, securing my price with the airline. I was skeptical, as I’ve never used this service, but they were reliable and efficient.

Reply from Travcart
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