Travel Blue Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's promptness, efficiency, and helpfulness in resolving concerns. Many appreciate the staff's attentive approach, often going above and beyond to provide replacements and support. Their products are generally seen as convenient, well-designed, and practical for travel, backed by a valued worldwide warranty. However, some customers noted occasional product quality issues, with inflatable pillows sometimes leaking or deflating after use. Other concerns included threads coming out of bags or items being faulty out of the box, though these were often promptly addressed.

What people talk about most

Product

Customers had positive experiences with products, frequently praising their quality, convenience, and design... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting it as great, amazing, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the... See more

Service

Users describe positive interactions with service, highlighting the exceptional and amazing support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like their compressed socks, I even have 2 already but only size M/L a bit bigger for me but it's OK, try to find size S last year and can't find it in travel blue marketplace and CGK airport...howe... See more

Company replied

Rated 5 out of 5 stars

As soon as I’m back from my family vacation,I emailed the company to report on the luggage cover thinking i might not be able to get the new luggage cover replace. However Millie has been helping m... See more

Rated 5 out of 5 stars

Observed that threads are coming out from the bag and I was surprised as I have used Travel Blue items earlier too.Sent an email infirming my concern on 27th May 2026.Next day received reply from Mill... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(484)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* Products and Service

Quick, friendly, efficient, responsive. Would highly recommend their products as well as 5* customer service experience. Thank you Millie L!

11 May 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your kind review. We're delighted to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Good staff deciplin

Good staff deciplin

6 May 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Great customer service

Great customer service
My travel adapter meant quality and they promptly supported it and resolved the issue

30 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for sharing your experience. We're very pleased to hear you're happy with the service and we value your support.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Great communication

29 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thanks for the feedback. We appreciate you taking the time to write this review.

Rated 5 out of 5 stars

CC was very helpful and resolved my…

CC was very helpful and resolved my query to satisfaction, responded immediatelly, attentively, and so I can highly recommend them. Thank you.

21 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Great quality of bags

Great quality of bags, buying it for the second time. Aman Chauhan was very helpful and explained everything very patiently. Will buy again.b

19 April 2026
Travel Blue logo

Reply from Travel Blue

We appreciate your wonderful review. It's great to know you’re enjoying your Travel Blue product, and we hope it continues to serve you well.

Rated 5 out of 5 stars

Customer service is great

Customer service is great. My neck pillow broke and they send me a new one. Millie is very kind and she helped me.

18 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Gr8 Carry Belt bag!

18 April 2026
Travel Blue logo

Reply from Travel Blue

We appreciate your wonderful review. It's great to know you’re enjoying your Travel Blue product, and we hope it continues to serve you well.

Rated 5 out of 5 stars

Product is good

18 April 2026
Travel Blue logo

Reply from Travel Blue

We appreciate your wonderful review. It's great to know you’re enjoying your Travel Blue product, and we hope it continues to serve you well.

Rated 1 out of 5 stars

Nothing wrong

Nothing wrong

18 April 2026
Travel Blue logo

Reply from Travel Blue

Hi Vita, thank you for your feedback. Did you mean nothing right instead of nothing wrong or did you mean 5 stars instead of 1 star? :)
If there was something we could have done better please let us know.

Rated 5 out of 5 stars

Super service

What amazing service.
I was looking for a Secret Sliding Wallet from Travel Blue. I bought it years ago, and it is now due for replacement. Unfortunately, this product is no longer manufactured and was nowhere to be found. I took a chance and sent an email to Travel Blue customer support. Jackie handled my inquiry and indicated that this product was no longer available. I asked her if it was possible for her to check if this product was still lying on the shelf somewhere. And sure enough!!! There was still a Secret Sliding Wallet on the shelf in Spain. A few days later, I received a Secret Sliding Wallet via Ester from Warehouse Spain. When it comes to service, this is Champions League level.
Once again, my heartfelt thanks.
Jack

17 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

We're grateful for your wonderful review. Your feedback means a lot to our team. I would be sure to convey your kind words to Jackie! Thank you for choosing Travel Blue.

Rated 5 out of 5 stars

Okayyy

Okayyyyyyyyyyy

17 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for the feedback. We appreciate you taking the time to write this review.

Rated 5 out of 5 stars

Good quality

17 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Very very good

17 April 2026
Travel Blue logo

Reply from Travel Blue

Many thanks for your review. We appreciate your support and are pleased to hear about your positive experience.

Rated 4 out of 5 stars

comfy and good

14 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your positive feedback. We're glad our product met your expectations and truly appreciate your support. If there is anything that we could have done better to make it a 5-star experience, please let us know!

Rated 5 out of 5 stars

I requested for a replacement and the…

I requested for a replacement and the staff accommodated my concern positively and acted promptly. Thank you very much! Very nice customer service.

5 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your kind review. We're delighted to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Good service

Good service n good guide

12 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your kind words. Your feedback means a lot to our team and motivates us to keep improving.

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