The patience of a saint. We wanted the perfect tailor made package for our next holiday so we continually refined it - many times - with Hannah’s expert guidance. We can’t wait to now experience what... See more
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Review summary
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Reviews shaping this summary
Both Hannah & Billy were helpful when I recently booked a holiday to Japan later in the year. Billy very quickly emailed me some tour options… I particularly want to see the snow monkeys. Hannah w... See more
Company replied
Travel by Hannah is an outstanding local travel agency that always goes above and beyond with their customer service, nothing it too much trouble. I gave Billy a brief outline of my plans for my next... See more
No hassle and very helpful staff. It was excellent being able to speak to someone who was extremely helpful and offered an alternative destination to my initial request. It was all done very smoothl... See more
Company replied
Company details
- #63 of 205 best companies in Travel agent
Written by the company
Travel By Hannah is a UK independent travel agency with a shop on Marlborough High Street, Wiltshire. We know when it comes to travel everyone’s desires are different, travel is our passion, and we design your getaway around you. We’re extremely proud to be named Top Travel Agency 2022 South West by the TTG Top 50 Awards. We are also named on the shortlist for “One to Watch” By Travel Weekly UK Agent Achievement Awards. Hannah, founder of Travel By Hannah is named as a Top 30 professional under 30 in the Travel Industry 2022/2023. At Travel By Hannah the focus is on putting clients first, we’re proud to have a high number of loyal customers from all over the UK. Our aim is to consistently source outstanding deals and exclusives for our customers, proudly offering a wide range of trips around the world, including across each continent and air, ocean and rail travel. We showcase many of our options on our social media but pride ourselves on finding the right trip for the traveller. We take pride in creating the dream holiday for you and we are ABTA & ATOL protected which enables customers to book with complete peace of mind.
Contact info
Travel By Hannah, 16 High Street, SN81AA, Marlborough, United Kingdom
- 01672515311
- info@travelbyhannah.co.uk
- travelbyhannah.co.uk
4.9
Excellent
275 reviews
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As soon as you walk in the door you know
As soon as you walk in the door you know
it's going to be a good visit.
The welcome you get is great
The staff are all very friendly, listen to what your needs/budget are. They help each other on requests
Great they price match.
My husband and myself still like looking on line, we avoid the "get it today" button. We always go back to Travel By Hannah. They have even found us a better holiday and cheaper than expected.
We would use any other Travel agent
8 October 2025
Reply from Travel by Hannah
Thank you for your very kind words Jane - this is a really kind and lovely review and demonstrates well what we try to offer people in the support of an online market but value in human contact!
Incredible holiday!
From our initial inquiry, we were kept informed in a professional and friendly way even just prior to our holiday departure. The service we have received is exceptional. Wouldn't hesitate to recommend Travel by Hannah, can't wait to book again!
19 September 2025
Reply from Travel by Hannah
Bob thank you ever so much - we hope to be part of many more bookings and travel planning for you both.
Christmas cruise
As always we had very good experience when booking cruise very reliable and helpful with any queries
Thankyou travel by hannah
11 October 2025
Reply from Travel by Hannah
Sue, thank you ever so much - we really appreciate you supporting us with your bookings.
The staff really make you feel involved…
The staff really make you feel involved in the planning and work to create a bespoke holiday for you . Never a problem to tweek or change any of the itinery .
30 September 2025
Reply from Travel by Hannah
Thank you ever so much Tim, we enjoy creating with customers their ideal trip. Thank you for your ongoing support.
Travel agent that listened
Travel agent that listened to our requirements, and delivered on a holiday. Great value and real assistance before, during and after the holiday
25 September 2025
Reply from Travel by Hannah
Thank you so much for sharing your review and booking through us.
Top quality travel agent
Top quality, personal service from the staff. Very helpful in choosing trip. Fast to react to any questions which made our holiday a seamless experience of high quality. I will use them again and would always recommend to friends
21 July 2025
Reply from Travel by Hannah
Thank you so much for taking the time to leave such a lovely review.
It’s great to hear you felt the service was personal and that the team were able to support you quickly and effectively throughout the planning of your trip. Making things feel smooth and stress-free from start to finish is exactly what we aim for.
We really appreciate your recommendations and look forward to helping you again in the future.
Travel by Hannah is a great company.
Travel by Hannah is a great company.
Attentive and knowledgeable I would always advise a chat with their experts before Booking a holiday.
15 September 2025
Reply from Travel by Hannah
Thank you so much for your kind review.
We’re really pleased to hear you see the value in speaking with the team before booking – that’s exactly what we’re here for. It means a lot that you find us attentive and knowledgeable, and we really appreciate your recommendation.
We look forward to helping with your next trip.
Using Travel by Hannah was just…perfect
Using Travel by Hannah was just amazing, they are so helpful ( especially Lily ) and nothing was too much trouble
20 September 2025
Reply from Travel by Hannah
Thank you so much for your lovely review.
It’s really great to hear everything felt so easy and well looked after, and I’m especially pleased to hear Lily made such a positive impact. I’ll make sure she sees your kind words.
We really appreciate your support and look forward to helping you again in the future.
Antigua paradise
Just returned from a wonderful week at the Hawksbill Resort Antigua, all booked by Lily at Travel by Hannah Marlborough, The hotels position is I think one of the best in Antigua, staff are friendly and the food was delicious,
11 September 2025
Unprompted review
Reply from Travel by Hannah
Thank you for such a lovely review.
Antigua really is a special one for us as a team – we’ve been lucky enough to visit Hawksbill and the island over 30 times between us, so it’s always a destination we know and love recommending.
It’s great to hear you enjoyed it just as much, especially the location, the staff, and the food. I’m really pleased Lily could help pull everything together for you.
We really appreciate your continued support and look forward to helping with many more trips.
Amazing experience with Travel by…
Amazing experience with Travel by Hannah. Lily dealt with our enquiry so quickly, got us excellent options, listed to exactly what we were after. They got us an excellent deal. Genuinely couldn't fault the service.
10 September 2025
Reply from Travel by Hannah
Thank you so much for your lovely review.
I’m really pleased to hear Lily was able to pick things up quickly and come back with options that matched exactly what you were looking for. Finding the right trip at the right price is always the goal, so it’s great to know you felt everything was spot on.
We really appreciate your kind words and support, and we look forward to helping you again in the future.
efficient and friendly service
20 August 2025
Reply from Travel by Hannah
Thank you for your kind review.
We’re really pleased to hear you were happy with the service and found the team both efficient and friendly. We really appreciate you taking the time to leave feedback and hope to help you again in the future.
Clear and straight forward.Makes…
Clear and straight forward.Makes planning the holiday experience enjoyable.
26 August 2025
Reply from Travel by Hannah
Thank you for your kind review.
We’re really pleased to hear you found everything clear and straightforward, and that the planning process made booking your holiday an enjoyable experience. That’s exactly what we aim for.
We really appreciate your support and look forward to helping you again in the future.
Travel assistance Very helpful young lady quickly…
Very helpful young lady quickly established what we wanted and achieved it for us
18 August 2025
Reply from Travel by Hannah
Thank you for your kind review.
We’re really pleased to hear you were looked after so well and that everything was sorted quickly and smoothly for you. It means a lot to know we were able to get things right from the start.
We really appreciate your feedback and hope to help again in the future.
Informed and very helpful
Informed and very helpful, assisted instantly when I changed my plans
15 July 2025
Reply from Travel by Hannah
Thank you Nicolas, we really appreciate you booking through us.
My cruise holiday
Friendly and knew exactly what I wanted and even said they would help with anything else, like downloading the P&O app for my cruise. Plus told me places to go to get holiday insurance, excellent service
9 July 2025
Reply from Travel by Hannah
Thank you so much! We are pleased to have given you the confidence in your booking and we look forward to hearing all about it when you sail :)
Staff were very helpful in finding the…
Staff were very helpful in finding the right solution for us - they didn't just brochure pick, they heard our wishes. Well done!
18 June 2025
Reply from Travel by Hannah
Thank you very much Kymee! Personal service is something we pride ourselves on.
Great service and organized a fantastic…
Great service and organized a fantastic value for money holiday
27 June 2025
Reply from Travel by Hannah
Thank you for your kind review and coming through Travel By Hannah!
Reply from Travel by Hannah
Thank you Marie!
Fantastic service and lovely staff!
I found a holiday I liked and was perfect for our little family of 4. I spoke to Lily and straight away she got on to it and found the exact deal and matched it.
Such great service from Travel By Hannah and Lily. Thank you so much. We’ll be back in the future
16 June 2025
Reply from Travel by Hannah
Thank you Danielle, we really appreciate your review and will always do our best to match quotes to ensure people can book with a small / local business. Thank you again for coming to us!
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