Travelcartuk.co.uk Reviews 

78
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for their patience and dedication in securing fantastic flight deals quickly. People also deeply appreciate the smooth and stress-free booking process, noting that agents are always available to answer questions and assist with specific requests. However, some reviewers were not happy with the customer service, mentioning rude staff behavior, abrupt phone handling, and a complete lack of proper support or updates. These consumers felt ignored when trying to resolve issues, showing that communication broke down entirely during their booking experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and exceptional... See more

Service

Reviewers mention positive feedback about service, expressing overall satisfaction with the professionalism... See more

Booking process

Customers consistently note positive experiences with booking_process, highlighting smooth and convenient... See more

Customer service

Customers report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Price

Clients share positive opinions on price, consistently finding reasonable and cheaper tickets compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently dealt with Aaron at Travel Cart UK, and I was really impressed with his professionalism and reliability. He made the whole process smooth and made me feel comfortable throughout. The best p... See more

Company replied

Rated 5 out of 5 stars

A repeat customer here. I booked my flight ticket through Travel Cart UK and had a great experience. Murti was very helpful and guided me through the whole process clearly. He found me a good deal and... See more

Company replied

Rated 5 out of 5 stars

I was a bit overwhelmed by the amount of travel agents and price comparison sites, and when I came across travelcartuk I was still skeptical. After a call with Aaron I confirmed my booking and pai... See more

Company replied

Rated 5 out of 5 stars

Truly a 5 star experience! I can't say enough good things about Travelcartuk. Aaron and his team provided an absolutely brilliant service. They were not only professional and helpful but also managed... See more

Company replied


Company details

  1. Travel agent
  2. Airline ticket agency
  3. Flights search site
  4. Hotel

About Travelcartuk.co.uk

Written by the company

If you're searching for ways to find the most affordable flights from the United Kingdom to any destination around the globe, you've come to the right place. Travel Cart UK is your ultimate resource for discovering budget-friendly flights, hotels, holidays, and Umrah packages. With us, you can secure the best airline deals and ensure you're not being taken advantage of.

With Travel Cart UK, you have access to a vast selection of options, allowing you to compare over 800 airlines, including both traditional and budget carriers. We cover more than 9,000 destinations worldwide. Whether you're considering a holiday in the Philippines, Dubai, or the Maldives, planning to visit the vibrant city of Bangkok, or seeking a cultural adventure across Europe, we are here to assist you. Our mission is to help you discover fantastic flight deals across the globe.

Travel Cart UK, as a trusted travel agency based in London, is dedicated to providing personalized services tailored to the needs of backpackers, couples, and families. Whether you're planning a luxury getaway, corporate travel, or entertainment-focused trips, we strive to deliver exceptional experiences worldwide. Leveraging our extensive network and collaborations with airlines and hospitality providers globally, we are able to offer competitive pricing and fruitful negotiations on flights and affordable holiday packages. Our strategies are especially effective when it comes to securing cheap airfare for travel from London to your dream destinations. Trust us to make your travel dreams a reality.

At Travel Cart UK, our dedicated team of experts is committed to providing exceptional service that sets us apart from other travel agencies in London. Unlike the agencies you come across on every corner or stumble upon online, we offer round-the-clock availability to assist you. In the world of travel, it is widely known that the cheapest flight tickets are often secured by booking in advance. That's why we strongly encourage our customers to reach out to our knowledgeable travel experts well ahead of their intended travel dates. By doing so, we can ensure you receive the best available flight deals and maximize your savings. Don't hesitate to contact our well-trained team to start planning your next journey.

Our team of experts is available 24/7 to differentiate our services from other travel agencies in London that you walk past on every corner or stumble upon online. It is a widely known aspect of the traveling world that the cheapest flight tickets are booked in advance. That’s why we always encourage our customers to get in touch with our well-trained travel experts well ahead of time to get the best available flight deal.

Additionally, we invite you to follow us on our social media accounts to stay updated on the latest cheap flight deals in a timely manner. By connecting with us on platforms like Facebook, Instagram, and Twitter, you'll have access to exclusive offers, promotional discounts, and real-time updates on the best flight deals available.

Cheap Flights Facebook Instagram Twitter

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.6

All reviews

(78)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Aaron,

Many thanks to you and the team for providing a worry-free service.

Warm regards,

Jock

3 November 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Jock,

Thank you for your kind feedback. We’re pleased to hear you had a smooth and worry-free experience. We truly appreciate your trust and look forward to assisting you again in the future.

Kind regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Aaron one of the customer support…

Aaron one of the customer support supervisor is very helpful and was able to provide me a good reasonable price for my flight to the Philippines. He really tried to accommodate my request. He done a good job in supporting their clients.

17 November 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Luz,

Thank you for your kind feedback. We’re pleased to hear that Aaron was able to assist you with a good fare and accommodate your request. He is committed to supporting our clients, and your appreciation truly encourages the team.

Thank you for choosing Travel Cart UK. We look forward to assisting you again.

Kind regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Aaron was amazing

Aaron was amazing! I called and wanted a peak season ticket to Harare and he was so patient in looking at all available options for me to get a late December ticket. I’m so happy with the price I got! The ticket was also confirmed and sent to me within 48 hours.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Aaron was very long suffering as I was…

Aaron was very long suffering as I was not able to take his calls for various reasons. He went to a lot of trouble to get me the best deal and checked on every suggestion I made.
He also saved me money with encouraging me on things I wouldn’t benefit from, like paying to enter the lounge at the airport on the stop over. This was because the time actually wasn’t long enough to benefit from it.
I am very grateful for his help

7 November 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Gogo Linda,

Thank you for sharing your kind words. We’re so pleased to hear that our team was able to assist you with care and attention to detail throughout your booking. It’s great to know you appreciated the extra effort to find the best deal and the honest guidance provided along the way.

Your trust means a lot to us, and we’re truly grateful for your feedback. We look forward to helping you with your future travel plans.

Best Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Aaron was very patient

Aaron was very patient , took his time to find me the best deal. I will not hesitate to recommend Travel Cart UK .

21 October 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Samkeliso,

Thank you for your kind feedback. We’re delighted to hear that our team provided you with excellent service and took the time to find the best deal for your trip. Delivering a patient and personalized booking experience is something we take great pride in at Travelcartuk.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Kind regards,
Team Travel Cart UK

Rated 5 out of 5 stars

"Aaron is the go to person for getting…

"Aaron is the go to person for getting the best deal! He helped me secure the best deal I've ever had. Not only was he extremely knowledgeable, but his communication was also top notch throughout the entire process. I couldn’t be happier with the service I received. Travel Cart, you’re the best!"

10 October 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Tariro,
Thank you for your wonderful feedback. We’re thrilled to hear that our team provided you with excellent service and helped you secure a great deal. We take pride in offering a smooth and transparent booking experience, and it’s great to know we met your expectations. We truly appreciate your kind words and look forward to assisting you again soon.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Excellent service

Excellent service, Staff is very professional and responsive

29 March 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Mr. Khawaja,
Thank you for your kind words. We’re delighted to hear you were pleased with our service and found our team professional and responsive. Your feedback means a lot, and we look forward to assisting you again in the future.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Very helpful and reliable travel agency.

First time I booked a ticket, Aaron was very helpful and very friendly to talk to, I will use them again for my future trips, the best travel agency that I've been experienced, well done Aaron great team.

1 October 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Mrs. Childs,

Thank you very much for your kind words and positive feedback. We’re delighted to hear that your first booking experience went smoothly and that our team provided the support you needed. Your appreciation means a lot to us, and we look forward to assisting you with your future travel plans.

Kind regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Travel cart UK, my number 1 travel agency!

Travel cart UK has been amazing! They are very patient in helping me find flights for myself and my kids. Even though I am based in the US, I trust them completely! They are quick to respond, even when I need urgent help! Highly recommend!

25 September 2025
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Ms. Parcon,

Thank you so much for your wonderful feedback. We’re delighted to hear that you had a great experience and that our team was able to assist you and your family efficiently. Your trust and recommendation mean a lot to us, and we look forward to helping you with your future travel plans.

Kind regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Great customer sevice

Great customer sevice . Aaron was outstanding with his service. I will use again Travelcartuk for my next trip to Zimbabwe.

14 July 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Nyasha Mpofu,

Thank you for your kind feedback. We’re delighted to hear that you had a great experience and received excellent service. Your trust and continued support mean a lot to us, and we look forward to assisting you again on your next trip to Zimbabwe.

Kind regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Highly recommended

Booked second time with Travel Cart UK and still have a wonderful and smooth experience

17 July 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Edgardo Perejel,
Thank you for choosing us again! We’re so glad to hear your second booking was just as smooth and enjoyable. Your continued trust means a lot, and we look forward to helping you with your future travels.

Thanks,
Team Travel Cart UK

Rated 5 out of 5 stars

This is the third time I’ve used them…

This is the third time I’ve used them to book my flights for me. Always a great experience

2 September 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Talha,
Thank you for your continued trust in us. We’re delighted to know this is your third time booking with Travel Cart UK and that each experience has been positive. We truly appreciate your loyalty and look forward to assisting you again with your future travel plans.

Thanks,
Team Travel Cart UK

Rated 5 out of 5 stars

Very helpful staff

I had a couple of questions before booking. The guy on the phone was super friendly, explained things without rushing me, and made sure I understood the baggage rules and the authenticity of the company. That gave me confidence to go ahead and book.

14 August 2025
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Vimbai Sibanda,


Thank you for your kind feedback. We’re so glad our team could give you the clarity and reassurance you needed before booking. Making sure our customers feel confident and well-informed is always our priority. We look forward to helping you again on your future travels!

Thanks,
Team Travel Cart UK

Rated 5 out of 5 stars

Super easy and stress free to book

I needed a urgent flight to Zimbabwe due to an unexpected trip. I have been recommended by one of my friends. And they guys made it happen in MINUTES. The confirmation came right away, and check in at the airport was stress free.
Ver much thankful for their quick and reliable service.

2 September 2025
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Farai,

Thank you for sharing your experience. We’re so pleased we could assist you with your urgent trip to Zimbabwe and make the process quick and stress-free. It’s great to know that the booking and check-in went smoothly and that our service met your expectations.

We truly appreciate your kind words and recommendation, and we’ll be happy to assist you again whenever you need us.

Thanks,
Team Travel Cart UK

Rated 5 out of 5 stars

Great experience booking my India trip with Travel Cart UK!

Just got back from an amazing trip to India, and I booked everything through Travel Cart UK. Honestly, the whole process was super smooth – they were really helpful and quick to respond whenever I had questions.
Really happy with how everything turned out. Would definitely use them again and recommend to anyone planning a trip

20 August 2025
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear vishal raval,

Thank you for sharing your feedback. We’re so glad to hear that your trip to India went smoothly and that our team could support you throughout the process. It’s wonderful to know you found our service helpful and responsive.

We truly appreciate your recommendation and look forward to helping you with your future travels.

Thanks,
Team Travel Cart UK

Rated 1 out of 5 stars

Scam Alert – Stay Away from Travel cart

I had one of the worst experiences of my life with Travel cart. At first, they seemed professional and convincing, and I trusted them with my booking. I paid them almost £800, starting with a £100 deposit. Right after taking my deposit, they suddenly raised the price of the ticket to £1,050, leaving me no choice but to pay more.

Once I sent the full payment, everything changed. They became unresponsive and stopped answering my calls and messages. No proper updates, no support, and no refund just silence. It quickly became clear that this company only cares about taking your money and then disappearing.

Another thing I later found out is that they use different company names to trap customers, which makes it even harder to track them down. Another big red flag is that they only ask for bank deposits. They know very well that once you transfer the money, it’s extremely difficult to get it back.

Avoid Travel cart. Don’t let them trick you the way they tricked me. Stick to trusted travel agencies where your money and trust are safe.

24 August 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Hello Tendai Mutsvairo,

We take all feedback seriously, but after carefully checking our records, we have not been able to find any booking or payment under your name in our system. Please note that we are TRAVEL CART UK, the official name registered with Companies House, and we operate as Travelcartuk.co.uk, not simply “Travel Cart” as you mentioned in your review.

At Travel Cart UK, we make it a priority to support our clients at every step and maintain full transparency. For clarity, we also accept card payments and secure online transactions. We do not restrict customers to bank deposits. This makes us confident that the experience you’ve described does not reflect our practices, and it’s possible you may have dealt with a different company using a similar name.

To anyone reading this, please know that we value integrity and customer trust above all. Number of travelers have booked with Travel Cart UK with peace of mind, and our team is committed to making every journey smooth, safe, and reliable.

Thank you,
Team Travel Cart UK

Rated 5 out of 5 stars

Truly a 5 star experience!

Truly a 5 star experience!
I can't say enough good things about Travelcartuk. Aaron and his team provided an absolutely brilliant service. They were not only professional and helpful but also managed to find me the cheapest flight for my trip in October 2025. The option to pay in installments was a fantastic bonus and I was especially impressed that they allocated my seats completely free of charge.

16 August 2025
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Anna,

Thank you so much for sharing your wonderful feedback. We are delighted to know that you had a 5-star experience with Travelcartuk and that we could make your booking process smooth and stress-free. We are especially glad you found value in our flexible payment options and complimentary seat allocation.

Your kind words mean a lot to us, and we look forward to assisting you again with your future travel plans.

Kind regards,
Team Travelcartuk

Rated 5 out of 5 stars

AN AMAZING TRAVEL AGENCY

AN AMAZING TRAVEL AGENCY
Booking Ref: CZNUM
I just got back from a summer holiday in the Philippines that I booked through Travelcartuk, and I had to leave a review. I was a little nervous about paying online at first but their secure payment method made me feel completely safe.
The best thing I liked was their customer service, they were availble to answer any query before and after the booking and even when I was in the Philippines. They even helped me out when I was having trouble buying extra baggage online on the airlines website while I was in the Philippines. It used to be very difficult to get in touch with an agnet due to the time difference but they were availble all the time like they do work 24/7.

Will definitely be recommending to my friends and family members.

5 August 2025
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Lucia,

Thank you so much for sharing your amazing experience with Travelcartuk. We’re delighted to hear that your trip to the Philippines went smoothly and that our team could support you from booking to your time abroad. Knowing that our secure payment and round-the-clock service gave you peace of mind means a lot to us.

We truly appreciate your kind words and recommendation. We’ll be more than happy to assist you, your friends, and your family with future travel plans.

Best regards,
Travelcartuk Team

Rated 5 out of 5 stars

Very professional and knowledgeable…

Very professional and knowledgeable staff, Had a smooth experience, Will definitely recommend to friends and family

30 August 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Aisa,

Thank you for your kind words. We are delighted to know that our team’s professionalism and knowledge helped make your experience smooth and stress-free. Providing friendly, reliable service is at the heart of what we do, and it means a lot when our customers feel confident enough to recommend us to friends and family. We truly appreciate your trust and look forward to assisting you again on your next journey.

Kind regards,
Team TravelCartUK

Rated 5 out of 5 stars

Highly recommended

I recently dealt with Aaron at Travel Cart UK, and I was really impressed with his professionalism and reliability. He made the whole process smooth and made me feel comfortable throughout. The best part is they don’t take your card details instead they will send a secure payment link which i used to pay by myself, Highly recommended!

31 August 2025
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear MB,

Thank you for recommending us and for highlighting your smooth booking experience. We are glad you felt comfortable with our secure payment process and professional service. Your trust means a lot to us and we look forward to helping you again with your future travels.

Kind regards,
Team TravelCartUK

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