Booked my flights, they charged me the amount, but then did not issue any tickets. They say it takes up to 24h but nothing happened, the chat response is AI, and no visibility on the tickets. Even if... See more
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See what reviewers are saying
⚠️ Avoid Travelfrom! I paid €658.60 for a Economy flight and waited over 8 hours for ticket issuance. After several emails, they told me they could not confirm my ticket. I was left without a ticket j... See more
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They show prices cheaper than any other flight booking website, and you can book a flight. They are supposed to confirm the booking within 24 hours according to their website. I've waited more than... See more
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After paying for extra luggage, it wasn’t added to the ticket and I was forced to pay again. Customer service was unhelpful and there is no way to file a formal complaint through the website. Upda... See more
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Company details
Written by the company
Travelfrom.nl is een toonaangevend online reisbureau dat gespecialiseerd is in het leveren van uitgebreide reisdiensten. Wij bieden een breed scala aan diensten, waaronder het boeken van vliegtickets en hotels, waardoor het plannen van uw reis gemakkelijk en veilig wordt. Dankzij de intuïtieve interface van onze website kunt u snel de beste opties voor uw reis vinden tegen voordelige prijzen. Ons doel is om onze klanten op elk moment van hun reis het hoogste serviceniveau en ondersteuning te bieden. Vertrouw uw reizen toe aan Travelfrom.nl – uw betrouwbare partner in de wereld van reizen.
Contact info
TTN GmbH, Tuchlauben 7a, 101, Vienna, Austria
- +31208084093
- info@travelfrom.nl
- travelfrom.nl
2.1
Poor
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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INVALID ticket made me sleep the night at the airport
I booked a ticket from San Francisco to Washington Dulles Airport, with a scheduled departure around 11:00 PM local time. At the San Francisco airport, I successfully checked in under my name and dropped off my luggage. After waiting a couple of hours for boarding, I attempted to board the flight. However, when they scanned my boarding pass, an error occurred. I was asked to wait until everyone else had boarded. Eventually, I was told that my ticket was invalid due to fraud associated with it.
This issue was entirely the fault of Travelfrom.nl.
I immediately contacted their customer service and was understandably furious. I had no choice but to book a new flight for the following morning at around 10:00 AM, which meant spending the entire night at the airport. As a result, I missed important appointments scheduled for the next day. The airline—Alaska Airlines—offered no support other than advising me to purchase a new ticket. They showed no concern that I had been left stranded due to Travelfrom.nl’s negligence.
During my call with Travelfrom’s customer service, I was instructed to purchase a new ticket and send the receipt for a refund. I followed their instructions precisely. Despite multiple follow-up calls, they told me the refund would be issued by July 28, 2025—but I have still not received anything. Additionally, calling their customer service from the U.S. is costly, and they have since stopped replying to my emails requesting updates.
This is completely unacceptable. I paid for two tickets; one of which was invalid due to their incompetence, and now I’m being ignored. I am still waiting for the promised refund and expect this to be resolved promptly. You cannot sell fake or invalid tickets to customers, strand them, and then simply ignore their concerns.
UPDATE August 18, 2025
I have still not received any refund nor any updates. Travelfrom is deliberately ignoring my emails and questions. Whenever I call them, their answer is always the same: they’re waiting for a response from the responsible team… WTH is that? I am now forced to take legal actions against travelfrom.nl
They take no responsibility for their faulty actions. This is utterly ridiculous.
UPDATE 20 August, 2025
You have only refunded a part of the total amount, which was not what we agreed upon. And also, this took place after I updated this review, before that I did not hear anything from you. The airline in question does not even know about any contact or claim from you. I expect the remaining amount to be refunded as well. What you’ve refunded doesn’t even cover the costs for calling to your customer service number (international). The total amount that I had to pay for a new ticket and staying at the airport during the night because of your utter incompetence and scam, cost me $628.99. You have decided one-sidedly to refund €187, that is ridiculous.
20 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear Mr. Ghaffer,
Thank you for your message. We sincerely regret the inconvenience you experienced and understand your frustration.
Please be assured that we are urgently addressing this issue and are currently checking all related information in detail in order to provide you with a solution as soon as possible.
We kindly ask you to wait a little longer — a member of our team will contact you shortly with an update.
Thank you for your patience and understanding.
UPD 19/08
Dear Abid Ghaffer,
We are very sorry for the difficult situation you experienced and sincerely regret the inconvenience this has caused you.
Please be informed that yesterday, August 18, we received authorization from the airline to process the refund of your tickets, and we also informed you about this via the buyer’s email. The funds will be returned to you as soon as possible. The refund will be made by a reverse transaction to the same bank account that was used to pay for the tickets.
We kindly ask you to wait a little longer while the refund is being finalized. You will be notified immediately once the funds are released.
Thank you for your patience and understanding.
UPD 21/08
Thank you for your update. We would like to kindly clarify that we have already sent you a letter informing you that the process of refunding the remaining amount is ongoing. Please allow some additional time for the completion of this procedure.
We fully understand your frustration and assure you that your case is being handled with priority. As soon as the refund is finalized, you will be notified immediately.
We sincerely appreciate your patience and understanding while we resolve this matter.
UPD 04/09
Dear Mr. Ghaffer,
We sincerely regret the inconvenience you have faced and thank you for your continued patience throughout this process.
We would like to inform you that on September 3 an additional refund of 244 EUR was processed to the same bank account that was used to pay for your tickets. Usually, the refunded amount is credited within 1–3 business banking days. If, after this period, the funds are not reflected in your account, please let us know — we will provide you with an official confirmation of the refund, which you can use to clarify the status of the transaction with your bank.
We fully understand your frustration and once again apologize for the difficulties you encountered. Our team has been working diligently with the airline and payment partners to ensure that all due amounts are returned to you as quickly as possible.
If you are satisfied with the resolution of your case, we would kindly ask you to consider updating your review to reflect your final experience with us. Your updated feedback would help other customers form a fair assessment of our service and would also greatly encourage our team in their daily work.
Public Warning About This Agency – Travelfrom.nl / TTN Group
To all readers, please be aware:
This agency has not refunded the amount I originally paid for my airline ticket. The only money they sent me back was for the extra ticket I had to buy directly from the airline at my own expense – which they call a “reimbursement.” This is not a refund for the fraudulent ticket they originally sold me.
Up until now, they have never explained the real issue with the original ticket I purchased from them.
I am sharing my evidence and information here so other customers can avoid falling into the same trap:
1. Ticket Number Discrepancy
• A legitimate Japan Airlines ticket number should begin with 131.
• My ticket, however, began with 027 – which belongs to Alaska Airlines.
• This means my Japan Airlines flight segment was issued under a completely different airline’s ticketing system.
2. Suspicious Contact Information on the Ticket
• The passenger contact details linked to my ticket included:
• A U.S. personal mobile phone number (not mine)
• A Chinese email address ending with @163.com (also not mine)
These are clear signs that the ticket was issued through a third-party frequent flyer account that did not belong to me, and possibly obtained through unauthorized or illegal sources.
Despite multiple emails and attempts to reach them, they have never provided a clear explanation of what went wrong, why the ticket was invalid, or why it was issued this way in the first place.
Update on 1st August 12:30 AMS local time
Dear Readers,TTN, Travelfrom.nl
If a flight ticket becomes unusable due to an airline’s operational issue, it is understandable that an online travel agency would not be held responsible for causes beyond their control.
However, in my case, the ticket problem was not caused by the airline’s operational issues, but rather because the ticket appears to have been illegally issued. This is a completely different matter.
To this day, the agency has refused to:
• Provide any clear explanation of why the ticket was invalid
• Publish any investigation results
• Disclose the details of how and from where this ticket was obtained
Because of their silence and refusal to be transparent, I strongly believe they should:
1. Refund the full amount I originally paid for the ticket
2. Compensate me for the cost of the new ticket I had to purchase in order to continue my trip
If they will not be honest and transparent about their investigation, I will take the step of making the ticket-related information public, so that everyone can form their own independent judgment.
Attached here are:
• The original ticket number 0272111119097
• The U.S. personal mobile number linked to the booking 42575062xx
• The Chinese email address associated with the ticket
186925115xx@163
And please think carefully:
I purchased a flight operated by Japan Airlines — why, then, was my ticket issued under a U.S.-based airline’s ticket stock? Does that sound reasonable to you?
It is time for transparency. Consumers deserve to know the truth.
Sincerely,
31 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear K. L.,
Thank you for your feedback. We would like to clarify a few important points regarding your case.
The original ticket you purchased from us cost €180.58. After the issue arose, you were advised to purchase a new ticket directly from the airline. You later provided documentation for that purchase, and we reimbursed you the full amount of €262, which is more than what you originally paid us. This reimbursement fully covered the cost of your new valid ticket.
We understand your concern regarding the original ticket and would like to assure you that an internal investigation is ongoing with our service provider to determine how the issue occurred. In particular, we are reviewing the discrepancy in the ticket number to prevent such situations in the future.
We deeply regret the inconvenience you experienced and are committed to improving our processes to ensure greater transparency and reliability.
Thank you for your patience and understanding.
UPD 01/08
We would like to inform you that your case is currently being handled by our Claims and Complaints Department, where all the relevant details are being thoroughly reviewed.
To ensure the protection of your personal data, and since there are currently no active or unclosed email requests from you, we kindly ask that you contact us directly via email at feedback@travelfrom.nl so that we may assist you further in a secure and confidential manner.
We are committed to clarifying the situation and will continue investigating the matter internally.
NEVERever book here!!!!
Never ever book here. They literally give me invalid tickets and the airline doesn't even know that I'm on the list. For the love of god, pay that extra small amount of money direct from the airline. It's not worth all the stress.
Also chatted with Liudmyla who is super incompetent and arrogant. She basically laughs at you and gives the same answer every time.
Honestly, I never write reviews but this one drove me so far to write one. Don't ever ever book here.
As been in customer service myself they will give me a copy paste reply under this like they do with everyone.
29 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear Ward Van de Velde,
Thank you for your feedback. We are genuinely sorry to hear about your concerns and understand how stressful such a situation can feel. Please allow us to clarify:
Following your inquiry, we contacted the airline directly regarding your booking and have received confirmation that your tickets are valid, properly issued, and confirmed for the flight. There is no issue with your reservation, and your seat is guaranteed.
Please kindly note that this is a charter flight, which means:
The passenger list is sent to the airline and updated 24 hours prior to departure.
Only at that point will your booking become visible in the airline's system (in this case, Vueling).
Managing the booking directly on the airline's website is not available for charter flights — this is standard procedure.
We have also sent detailed information regarding your tickets to the buyer’s email address for your reference. Rest assured, we are in direct contact with the airline and are closely monitoring your booking to ensure everything goes smoothly.
Should there be any changes or important updates, you will be informed immediately.
Once again, we apologize for any confusion caused, and we remain at your disposal for any further assistance.
Thank you Yuliana Hulieva
I was really concerned but Yuliana Hulieva really made every effort to help me. I booked tickets 1 day before departure and she made sure that i recieved my tickets within hours. I cant explain but because of personal reasons she really is a life savior. Thank you so much
27 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear Tamara,
Thank you so much for your kind words! We’re thrilled to hear that Yuliana Hulieva was able to assist you promptly and make your experience easier, especially under such time pressure. Your satisfaction means a lot to us, and we will be sure to share your gratitude with Yuliana.
If you ever need further assistance, don’t hesitate to reach out. Safe travels!
Spam alert: order canceled without my consent and No refund!
Today, I booked two flight tickets from Penang to Kota Bharu. I paid for them in full, and shortly after, I received an email stating that my order had been canceled at my request. This is absolutely false – I never canceled the order!
Now I'm out of my money and have received absolutely no refund. I expect every single cent back, as I feel completely scammed by this airline.
How do you intend to resolve this? I demand a full refund immediately.
16 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear Demy Kersbergen,
Thank you for your feedback. We're truly sorry for the confusion and frustration caused by the cancellation of your booking.
Please allow us to clarify: at the time of ticket issuance, we unfortunately did not receive confirmation from the airline regarding the availability of free seats. Due to this, we were forced to cancel your reservation, even though the payment had been completed. We understand how upsetting this must be, especially since you did not request the cancellation yourself.
We have already forwarded your request for a full refund to our financial department. The funds will be returned to the buyer's bank account as soon as possible. If you do not see the amount credited within a few business days, please feel free to contact us again — we’ll be happy to provide you with a confirmation of the refund transaction.
Once again, we sincerely apologize for the inconvenience caused. Your opinion is important to us, and we are working to ensure such situations are avoided in the future.
UPD 17/07
We would like to inform you that your refund was processed yesterday, July 16. Typically, the funds are credited to the buyer's account within 1–3 business banking days. If the refund is not reflected in your account after this period, please let us know. We will then provide you with the official refund confirmation, which you can use to clarify the status of the transaction with your bank.
We assure you that we are doing everything we can to resolve this matter promptly and transparently. Should you need further assistance, we are here to help.
TOTAL SCAM!
TOTAL SCAM!! Ticket prices just increase out of the blue for now apparent reason. Can still book with the original price afterwards?!
7 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear Bart Zwaagstra,
Thank you for your feedback. We’re sorry to hear about your experience.
To properly investigate this situation and provide you with a detailed explanation, could you please share your booking number or the email address used during purchase? This will help us identify your reservation and assist you accordingly.
We appreciate your patience and look forward to resolving this for you.
Your customer service assistant Sofiia…
Your customer service assistant Sofiia Melnyk helped me a lot about my trip. Tha k to her that the things were solved amazing!
6 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear Deniz İşler,
Thank you so much for your wonderful 5-star review!
We're truly glad to hear that Sofiia Melnyk was able to assist you and that everything was resolved to your satisfaction. Your kind words mean a lot to us, and we'll be sure to share your appreciation with her.
If you ever need support in the future, we’re here for you.
SCAM
SCAM! DON'T FALL FOR IT.
Just got to the airport for a flight from MAG - AMS and this scam website canceled my ticket before. I had to check-in at the airport, which is already strange because I fly this route every month, but once at the airport the crew saw right away that it was a scam. It happened already 50 times at the Malaga airport alone.
DO NOT GIVE THEM YOUR CREDITCARD DETAILS.
They will purchase tickets for other people with your creditcard, and cancel 2 days before.
Then they sell your creditcard on the black market, this is how the scam works. DO.. NOT... PURCHASE... HERE!!!
Got scammed for 245 euro.
REPONSE TO YOUR REACTION:
I'm sure you take it seriously, as do I. I stood at the airport without a ticket because it couldn't be found. The airport staff acknowledged that you guys scammed multiple people that day alone, imagine the other airports. Read all the other reviews on this platform alone about you guys.
You will do nothing to resolve this case, I'm sure.
Also I will report this to the police next thing tomorrow. It's been a long day for me. Disgusting people, you should be ashamed.
5 July 2025
Unprompted review
Reply from Travelfrom.nl
Dear Mr. Roossien,
Thank you for bringing this matter to our attention. We sincerely regret the experience you’ve had and understand how frustrating and stressful the situation at the airport must have been for you. Your feedback is very important to us, and we take your concerns seriously.
Please be assured that we are urgently verifying all the details of your reservation. Our team is currently conducting a thorough check with both our internal systems and the airline involved to clarify what exactly happened with your ticket.
We understand the inconvenience this has caused, especially the financial and emotional impact of having to purchase a new ticket on short notice. At this time, we kindly ask for your patience while we complete our investigation. As soon as we receive all necessary information, we will get back to you with a detailed response and proposed resolution.
We appreciate your understanding and thank you again for your trust in bringing this matter to our attention.
Terrible service
Terrible service, got a flight AMSTERDAM-WARSAW and they canceled 2 days before, i gave them options to solve my problem and they refused , STAY AWAY FROM THIS AGENCY , and as you can see from other review they are SH1T
13 June 2025
Unprompted review
Reply from Travelfrom.nl
Dear Eddy Lopes,
Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must have been to face a cancellation so close to your travel date.
Please be assured that your opinion matters to us, and we take such situations seriously. Flight cancellations are always unfortunate, especially when they disrupt important plans. We would like to review your case in detail and see what options were available or could still be considered.
To proceed, could you please confirm your booking number or the email address used for the purchase? This will help us locate your reservation and provide you with a full explanation of what happened and what steps were taken.
We appreciate your time and hope to resolve this matter as fairly as possible.
Bad company dont trust them
I book my ticket from Amsterdam to Doha and Doha Amsterdam. One women her name is selina answer me on the phone. I told here I still dont have my ticket after one day. She say all the time it is in the proces. I told Here I want to cancel she you can not because it is in the proces. I told Here about the internationaal law that I have the right to cancel before 24 hours when I book the ticket. She say you can not. This company playing game and use other people money. What they do i wrong there is no ticket what they do woooke but and after that they Will found fly company to but from them very cheap. This horrible. They are liars. Dont but from this company
7 May 2025
Unprompted review
Reply from Travelfrom.nl
Dear Nadia,
We’re very sorry to hear about your negative experience and we appreciate you bringing this to our attention.
In order to properly investigate what happened and assist you further, we kindly ask you to provide your booking number or the email address used for the purchase. This will allow us to locate your reservation in our system and give you an accurate response regarding your ticket status and refund options, if applicable.
Please note that all cancellations and refunds must follow the airline’s fare rules and that some tickets may be non-refundable or restricted once issued. However, we will do our best to support you once we have the necessary details.
Thank you for your understanding — we look forward to resolving this matter for you.
Avoid this agency
I think travelfrom worth one more "star"
Money for not existing ticket (see my previous reviews) returned after one week and three emails sent to "travelfrom" instead of promised 24 hrs.
Also they tried to assure that money is on hold in my bank and so on bullshit..
7 April 2025
Unprompted review
Reply from Travelfrom.nl
Dear Oleksandr,
Thank you for your feedback.
We truly regret the inconvenience you experienced and understand your frustration. Delays in communication and refund processing are not the standard we aim for, and we're sorry that your expectations were not met.
We appreciate your persistence in following up and are glad that the funds were eventually returned. Your comments will help us improve our processes and better manage such situations in the future.
Should you need any further assistance, we’re here to help.
Fast booking
12 April 2025
Reply from Travelfrom.nl
Dear Sila,
Thank you for your feedback!
We’re happy to hear that the booking process was fast and smooth for you. We hope to assist you again soon with your future travel plans!
Fixing a typo cost me 70 euro
Because of a typo in a name I had to pay almost the full price of the ticket just to fix it. Ripoff!!
12 February 2025
Unprompted review
Reply from Travelfrom.nl
Dear Customer,
We understand your frustration and regret that the name correction fee was higher than expected. Name changes and corrections are subject to the airline’s fare rules, and in many cases, they charge significant fees—sometimes close to the cost of a new ticket. Unfortunately, we must follow these regulations when processing such requests.
To check the details of your case, could you please provide your booking number or the email address used for the purchase? You can contact us at info@travelfrom.nl, and we’ll be happy to assist you further.
UPD 13/02
Thank you for providing your identification details. We understand your frustration regarding the cost of the name correction. Please note that the fees for making changes to tickets are regulated by the airline, and we must adhere to their fare rules. Unfortunately, in many cases, name corrections can be costly, sometimes close to the price of a new ticket.
If you have any further questions or need assistance, please feel free to reach out.
Great customer support
It was easy to purchase the tickets and customer support from Yuliana Huliieva was very fast and right on the topic I asked for support.
Thanks!
24 January 2025
Unprompted review
Reply from Travelfrom.nl
Thank you so much for your feedback! We're thrilled to hear that purchasing tickets was easy and that Yuliana Huliieva provided you with fast and accurate support. We'll make sure to pass along your kind words to her. If you need assistance in the future, feel free to reach out anytime. Have a great trip!
We will bring you to court
We will bring you to court. We booked and paid you, but you didn’t buy our tickets by Ryanair 😡
7 January 2025
Reply from Travelfrom.nl
Dear Marcus,
We sincerely apologize for the inconvenience you have experienced. According to our system, the tickets were issued and are valid for your flight. Could you please provide us with more details about what exactly happened at the airport?
If you were unable to use the tickets and had to purchase new ones, kindly send us a receipt for the payment and a detailed description of the situation to our email feedback@travelfrom.nl. Our Complaints and Claims Department will thoroughly review your request for reimbursement and respond promptly.
We appreciate your patience and understanding as we work to resolve this matter.
Travelfrom.nl. The best! Everything went perfectly smooth.
Everything went perfectly smooth.
5 January 2025
Reply from Travelfrom.nl
Thank you for your wonderful feedback! We’re delighted to hear that everything went perfectly smooth and that you had such a positive experience with Travelfrom.nl.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans!
LIES!!!!!
They show you reasonable tickets, allow you to book and pay for it, only to send you an email a day later if not 48 hours, to let you know they couldn't proceed issuing it. This is the second time with them. Never in all my years of booking with 3rd parties have I had any issues, in fact my tickets would be in my email within minute. Travelfrom sounds like a scam
9 January 2025
Unprompted review
Reply from Travelfrom.nl
Dear Goncha,
We sincerely apologize for the inconvenience you experienced. We understand your frustration and regret that we were unable to fulfill your booking as expected.
In cases where ticket issuance is delayed or not possible, we always strive to notify customers promptly. Unfortunately, some tickets may not be processed immediately due to specific airline restrictions or availability issues.
To better assist you, could you please provide your booking number or the email address used for your reservation? This will help us investigate the issue further and resolve any concerns.
We value your feedback and are committed to improving our service.
UPD 13/01
We sincerely apologize for the inconvenience caused during your booking experience. At the time of ticket issuance, we unfortunately did not receive confirmation from the airline regarding the availability of free seats on the flight. For this reason, we were forced to cancel your reservation and refund the money in full.
To help avoid such situations in the future, we recommend clearing the cache and cookies of your browser before conducting a new search for flights. This ensures that the most up-to-date ticket availability from the airlines is displayed. Sometimes, previously saved searches in the browser can cause discrepancies, leading to such issues.
We regret that your experience fell short of your expectations and would like to assure you that we are continually working to improve our processes. Should you have further concerns or require assistance, please don’t hesitate to reach out.
FRAUD!!! Classic PONZI scheme!
Avoid at all costs!!!
They take your money by having a very competitive price for a ticket and then they don't proceed with Issuing it.
They just keep the money waiting for other victims to.pitch in so they pay for the previous a refund with another excuse saying there are no tickets you are not in the system etc.
It's a classic PONZI scheme!
They give excuses that their system takes up to 48 hours which is nonsense.
100 other third party providers do exactly the same job and issue within minutes.
Have already filed fraud charges with my lawyer and contacted my bank.
Eventually they will go bust as it always happens and then thousands will be left with nothing.
12 December 2024
Unprompted review
Reply from Travelfrom.nl
Dear Customer,
Thank you for sharing your feedback. We are very sorry to hear about your dissatisfaction, and we take these concerns seriously. We assure you that we operate with full transparency, and all our processes follow strict industry standards.
To investigate your case further and provide a resolution, could you kindly provide your booking number or the email address associated with your reservation? This will allow us to look into the specifics of your booking and address the issue promptly.
We apologize for any inconvenience you’ve experienced and are committed to resolving this matter to your satisfaction.
Exceptional Customer Service Experience!
I recently booked a flight on this website after being redirected from a comparison site, and this was my first time using it. Normally, I book directly through airline websites, but since it was last minute, I couldn't find any available flights there.
I had a few questions, so I tried reaching customer service by phone, but the call kept getting disconnected. I then opted for the online chat, and I have to say I was incredibly impressed with the support I received.
Yuliana Huliieva was amazing! She went above and beyond to help me with all my questions, and I’m really grateful for her outstanding assistance. I truly appreciate her excellent service.
Now, I just hope everything goes smoothly with my flight, but so far, I'm very happy with the customer service!
27 November 2024
Unprompted review
Reply from Travelfrom.nl
Thank you so much for sharing your feedback! We’re thrilled to hear about your positive experience with our customer service team.
We’re especially delighted to know that Yuliana Huliieva provided you with exceptional support and went above and beyond to assist you. Your kind words will certainly be shared with her—it means a lot to us to see her efforts recognized.
We hope everything goes smoothly with your upcoming flight and that you have a wonderful journey. If you need any further assistance, please don’t hesitate to reach out to us.
Thank you for choosing us, and we hope to serve you again in the future!
Fast, smooth, kind and with humor
I was helped very fast and smooth tonight, when I asked about my luggage on the flight that I booked. I was helped by Yuliana Hulieva, she was kind, fast and even added a personal touch and humor. Loved it, cause it made me feel as a human and not just some words on a screen. Thank you for the great help Yuliana!!
19 November 2024
Unprompted review
Reply from Travelfrom.nl
Thank you for sharing such wonderful feedback! We're thrilled to hear that Yuliana Hulieva provided you with fast, smooth, and kind assistance, all while adding a personal touch and humor to the experience. Making our customers feel valued and cared for is so important to us, and we're glad Yuliana made you feel like more than just "words on a screen." We'll be sure to share your kind words with her. If you need anything else, don't hesitate to reach out. Safe travels!
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