Travel Hub Ltd Reviews 

449
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff who patiently guide them through finding the best prices and ideal travel options. Consumers note that the booking process is wonderfully smooth, efficient, and stress-free, with representatives offering prompt communication and consistently reliable support throughout. Some reviewers were not happy with occasional stressful interactions, mentioning that the tone used by advisors could sometimes feel disrespectful or that operators provided unhelpful answers. A few people also noted that customers should carefully double-check important details such as name spellings prior to final confirmation to avoid any issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and knowledgeable staff... See more

Booking process

Customers report positive experiences with the booking process, highlighting smooth and efficient service... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Price

People report positive experiences with price, frequently highlighting competitive quotes and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me... See more

Company replied


Company details

  1. #108 of 206 best companies in Travel agent
  2. #19 of 32 best companies in Airline ticket agency
  3. #37 of 53 best companies in Cruise Travel Agency
  4. #17 of 43 best companies in Flights search site
  5. #18 of 42 best companies in Holiday accommodation service
  6. #21 of 43 best companies in Tour Agent

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(449)

213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

We received a great honest service within a short time. This company was recommended to me by friends who encouraged me to taste its services and see, I thanked them for directing me to the right place. The customer service was friendly. I was allowed to make my own requests the flight details I requested were well considered and found the ideal airline for me tailored to my full satisfaction.

27 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Winner EL lute,

Thank you so much for taking the time to share your thoughtful feedback. We’re truly delighted to hear that you received honest and efficient service, and we appreciate the trust you placed in us through your friends’ recommendation. It’s wonderful to know that our team listened to your requests carefully and was able to find the perfect flight option tailored to your needs. Your satisfaction means a great deal to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Fantastic service very helpful…

Fantastic service very helpful specially
The staff Farzan

27 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Murugan,

Thank you very much for sharing your feedback with us. We’re truly pleased to hear that you had a fantastic experience, and it’s wonderful to know that Farzan was able to assist you so well. Your appreciation means a great deal to our team and motivates us to continue delivering the highest level of service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent keep it up

Excellent keep it up . Manav was really helpful and the staff in Wembley office as well

24 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Hemal,

Thank you for sharing your wonderful feedback! We’re delighted to hear that you had a great experience with us. Manav and our Wembley office team truly appreciate your recognition — it motivates us to keep delivering the best service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite. I had to change my itenary 2 to 3 times but they never showed any annoyance. Thanks to Krishna and the other members.

23 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Kantilal Manani,

Thank you! We truly appreciate your kind words. We’re delighted to hear that you found our service helpful and polite throughout your booking process. Changes in itineraries can be stressful, and we’re glad the team including Krishna could assist you with patience and understanding every step of the way. Your appreciation means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Travel Hub is a top-notch agency

Travel Hub is a top-notch agency! Joy is amazing – dedicated, always finding the best deals, and Heer Ben customer service is outstanding. Highly recommend!

18 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Hemal

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with Travel Hub. Joy will be delighted to know her dedication made a difference, and we’re equally glad that Heer’s customer service stood out to you.

Your recommendation means a lot to us. We look forward to assisting you again and making every journey just as smooth and enjoyable!

Warm regards,
Travel Hub Team

Rated 5 out of 5 stars

Great Travel Agent from Start to finish

Great Travel Agent from Start to finish
Will definitely use again in the future.

19 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Keval Radia,

Thank you! We truly appreciate your kind words. We’re delighted to hear that you had a great experience with us from start to finish. It means a lot to know that you would definitely choose us again in the future!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I spoke to Heer she gave us a good deal…

I spoke to Heer she gave us a good deal thank you

17 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Fehmida Jamadar,

Thank you! We truly appreciate your kind words. We’re glad to hear that Heer was able to assist you and offer a good deal. Your feedback means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

The Best travel agency…

Had an amazing experience as always.Have been booking with Travel hun for past 15 years.
The staff is very helpful. Today we were served by Sanjay Solanki. He was absolutely patient and helpful. Tried to get the best deal for us. Very friendly with amazing customer service.
Highly reccomend to book with Travel hub. They are Atol Protected, trusthworthy and reliable.

18 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Miss Melissa Fernandes,

Thank you! We truly appreciate your wonderful feedback and your loyalty over the past 15 years. It means so much to us to know that you continue to have amazing experiences with Travel Hub. We’re delighted that our team consistently provides helpful, patient, and friendly service, and that you received great support during your recent booking. Your trust and kind words about our reliability and ATOL protection truly encourage us to keep delivering the best for our customers.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 4 out of 5 stars

Service is prompt

Service is prompt, good follow up but bound with timing.

31 October 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Nitish Shah,

Thank you! We truly appreciate your feedback. We’re glad to hear that you were happy with our prompt service and consistent follow-up. Your comments are valuable to us, and we will continue working to enhance your experience even further.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I have booked tickets with travel hub…

I have booked tickets with travel hub multiple times their services are good and quick. Keval Joshi was the person who helped me book my tickets he was very polite and i really liked his service.
Thankyou

14 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Valencia Rodrigues,

Thank you! We truly appreciate your kind words and your continued trust in Travel Hub. We’re delighted to hear that you’ve had consistently good and quick service with us. It’s wonderful to know that Keval Joshi assisted you politely and made your booking experience smooth and pleasant. Thank you for choosing us again!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very helpfull service from jalpa from…


Very helpfull service from jalpa from start to finish and kept me fully updated through out will 100% use again

14 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Rakesh Halai,

Thank you! We truly appreciate your kind words. We’re delighted to hear that you received very helpful service from Jalpa from start to finish, and that you were kept fully updated throughout the process. It’s wonderful to know you had such a smooth and positive experience with us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Best Customer Service By Rutu Doshi

Best Customer Service By Rutu Doshi
I have been using Travel Hub for more than four years now, and every time I have received the best prices and excellent service. Their customer support team is friendly and always gives genuine advice that truly benefits me. That’s what I appreciate most about them.

14 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Navin Mangroliya,

Thank you so much for your heartfelt review! We truly appreciate your continued trust and support over the past four years. It means a great deal to us to know that you consistently choose Travel Hub for your travel needs.

We are especially pleased to hear that you always receive the best prices and excellent service from our team. Customer care is at the core of what we do, and knowing that our support team has been friendly, reliable, and genuinely helpful makes our efforts worthwhile. Rutu’s dedication to offering honest, customer-first guidance is something we take great pride in, and we’re delighted that her assistance has made a positive difference in your booking experience.

Feedback like yours inspires us to keep improving and delivering the highest level of service to all our valued customers.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Tried to book 6 tickets different dates

Tried to book 6 tickets different dates
Rutu sent me email straight away and we booked all the flights in one day.
Also good price. Rutu was really helpful.
Minaxi, Arunkumar &Raksha

12 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Minaxi Patel,

Thank you! We truly appreciate your wonderful feedback. We’re delighted to hear that Rutu was able to assist you quickly and help you book all six tickets on the same day at a good price. It’s great to know you had a smooth and helpful experience with us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Superb Service

Excellent service from Priyanka for her efforts to make sure of my flights to Riyadh and Mumbai

29 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Pankaj,

Thank you! We truly appreciate your kind words. We’re delighted to hear that Priyanka was able to assist you with excellent service for your flights to Riyadh and Mumbai. Your feedback means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite

31 October 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mr. Patel,

Thank you! We truly appreciate your kind words and are glad to hear that you found our service helpful and polite. Your feedback means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I was kept informed about everything

I was kept informed about any changes and prices on the tickets and advised about the best rates and what would be in my best interest. Shivani was very good with advising what would suit me best

3 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mrs. Usha Malde,

Thank you! We truly appreciate your kind words and are pleased to hear that you were well informed about ticket changes and pricing. We’re glad our team provided the right advice and guidance to help you get the best value for your travel plans.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Well organised and proper guidance

Well organised and proper guidance. Very helpful and respectful nature every one treats. Always smiling welcome.

10 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mansuclal,

Thank you! We truly appreciate your kind words and are delighted to hear that you found our team well-organised, helpful, and respectful. It’s wonderful to know you felt warmly welcomed by everyone at Travel Hub.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Good Morning Sir/ Madam, Travel Hub Ltd is very professional keep me informed with changes throughout before my journey.

Good Morning Sir/ Madam,

Travel Hub Ltd is very professional keep me informed with changes throughout before my journey.

7 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Rajesh Pandya,

Thank you! We truly appreciate your kind words and are delighted to hear that you were happy with our professional service and regular updates before your journey. Your satisfaction means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Without inquiry let me know everything…

Without inquiry let me know everything on time
Excellent service

8 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Dilip Patel,

Thank you! We truly appreciate your kind words and are delighted to hear that you were happy with our timely updates and excellent service. Your satisfaction means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look