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Travel Insurance Saver Reviews 

11,886
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,347 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often pointed out that the official website is straightforward to navigate, making it simple to secure necessary travel coverage even with complex pre-existing medical conditions. Reviewers frequently mentioned that the staff members are exceptionally friendly, helpful, and efficient when guiding customers through policy quotes and options. Some reviewers were not happy with the pricing, noting that quotes sometimes varied significantly across channels or simply felt too expensive. A few people also mentioned being quoted one price initially only to discover the final cost was slightly higher than expected.

What people talk about most

Price

Clients share positive opinions on price, consistently describing quotes as very competitive and cheaper than... See more

User experience

Users describe positive interactions with user_experience, highlighting that the online booking process is... See more

Service

Reviewers highlight positive aspects of service, noting that the process is consistently straightforward,... See more

Website

Customers consistently note positive experiences with website, describing the platform as quick and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that agents are consistently knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I discovered this company on a price comparison site. Much cheaper than other companies. Although I have free insurance with my building society this firm covered my extra medical conditions that I w... See more

Rated 5 out of 5 stars

Travel insurance saver is the best. I've used them before,I always call and speak to an advisor as they are extremely helpfull and understand heath problems. They go through everything with you.... See more

Rated 5 out of 5 stars

I have always insured with a well known company. This time i felt that the price for the policy was just too expensive. I have been a loyal customer for year's and was hoping for some kind of dis... See more

Rated 5 out of 5 stars

The customer service lady I spoke to was courteous, thorough and professional in taking me through completing the form. My policy was sent shortly after I dropped the call. The tiny error in the name... See more


Company details

  1. #12 of 67 best companies in Travel Insurance Company

About Travel Insurance Saver

Written by the company

At Travel Insurance Saver, we believe in giving you freedom and flexibility to get all the cover you need for your holiday, without paying for extras that you don't. That way you can travel with peace of mind - as well as a little extra in your holiday pot. Let's go. Get a quote now

Jet off with Travel Insurance Saver

Written by the company

Cover for COVID-19
All policies automatically include our COVID-19 cover. See our website for more details.
Choose your level of cover
With three levels of cover to choose from, you only ever pay for what you need.
Cover for medical conditions
Medical conditions are a fact of life. We can cover thousands, for less than you may find elsewhere.
Go explore!
We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
Getting active?
All policies include cover for more than 125 sports and activities - such as surfing, scuba diving up to 18 meters, bungee jumping and mountain biking.
24/7 medical assistance
Your policy will also give you 24/7 access to an English-speaking emergency medical assistance service - no matter where you are.
UK customer service team
Our friendly customer service team is based right here in the UK.

Count on it...

Here's what we can promise you.

  • 14-day money back guarantee
  • No credit or debit card fees
  • 24/7 access to English-speaking emergency medical assistance helpline
  • Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)

Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

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4.8

All reviews

(11,886)

1,323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Getting my holiday insurance was very…

Getting my holiday insurance was very easy and straightforward. A very good price considering myself and my wife's age. It was handled very professionally but also friendly. I have recommended them to friends many times.

29 July 2026
Rated 4 out of 5 stars

Clear communication with no delays

Clear communication with no delays. A bit frustrating to get a different price every time, and different prices through different channels - but ultimately got a quote I was happy with. Of course, the real test of good insurance is how they deal with a claim, which one can't know at the time of purchase - and I hope not to have to test that.

29 July 2026
Travel Insurance Saver logo

Reply from Travel Insurance Saver

Good afternoon,

Thank you for taking the time to submit your review.

I am glad to hear that you got a quote that you were happy with and went onto purchase.
I can of course appreciate the frustration that premiums alter across different channels however, we must ensure that we remain competitive and therefore our prices are subject to variation.

We also hope that you do not need to make a claim but in the event this should happen you will need to contact AXA directly.

Wishing you a happy and safe trip.

Kind Regards

Nicola

Rated 5 out of 5 stars

Easy to book over phone

Easy to book over phone. Price good for medical conditions. Communication is good . Booked with travel saver for our last holiday too . Highly recommended.

29 July 2026
Rated 5 out of 5 stars

Easy quote process

Have dealt with this company before and each time they have been pleasant and professional on phone, which is why I return.
Haven’t experienced claims process so can’t comment on that.

24 July 2026
Rated 5 out of 5 stars

Our Holiday Insurance

I telephoned to get a quotation for our forthcoming cruise as we had our policy with them last year. The sales assistant was very patient and helpful and all made very easy. So I took out the policy there and then.

24 July 2026
Rated 5 out of 5 stars

Great customer service ,top company for holiday insurance

For health reasons I had to cancel my cruise insurance,
When I contacted I was answered by Rachel who could not have done any more to help me,she and other members of staff helped to sort my problem.
This company and its staff deserve a gold medal for their
Efforts to help me which they did Brilliantly .
I will forever be great full ,company’s like this need to be applauded for their customer service
Sean Mc Cabe

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Our holiday problems made easier by Travel insurance saver

My wife and I both in our eighties developed pneumonia soon after arriving in Spain, the hospital dealt directly with a very helpful agent from Axa Travel insurance saver and made our claim very easy for us.
We had extra claims after arriving home 3 weeks later from a 1 week holiday again we had excelent service from a very helpful team at Travel insurance saver.

4 May 2026

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