Travelis Reviews 

they cheat company. the price of the canceled flight ticket will not be refunded due to airspace closures

Never ordet through this site
I was travelling to Athen, bought tickets from Travelis. The airline changed day of departure and two days before the departure Travelis called me and said if I accepted the change. I told them that I had no other option. They said okay. You have to pay 199kr per person, otherwise you won’t be allowed to get boarding passes. It doesn’t make sense that I have to pay because the airline changes flight times. When I asked the agent about her own reaction if she was in my place, she had no answers . That is why I would never use this company again.

I wanted to share my recent experience with Travelis, which unfortunately has been quite disappointing.
We made the mistake of booking flight tickets through Travelis without thoroughly reviewing the feedback beforehand, and it turned out to be a scam. The service provided was subpar, and we encountered several issues during the booking process.
Firstly, we were unable to add extra baggage during the booking process, despite it being initially advertised as included in the fare. Instead, we were surprised with an additional fee of kr 600 at the end of the booking process to add baggage. Despite attempting to rectify this by contacting customer service for two consecutive days, we were unable to resolve the issue. We spent hours waiting in the phone queue without any success.
Overall, our experience with Travelis has been frustrating and unsatisfactory. We urge others to exercise caution and thoroughly research before making any bookings through this platform.

I totally not to recommend to book on this company. I booked a ticket and there was an error in the date and they mentioned on their website that a fee of 650 NOK to be paid to change the dates. Upon calling that fee jumped from 650 to 1140 NOK.

NEVER EVER use this company!!!! I made a booking. Got a cancellation email from them the next day, so I bought tickets another place. But up to this day Travelis refuses to refund me the money! So basically they’ve stolen almost 700 dollars from me! When I tried to get hold of customer service, the woman said they can’t do anything and she hung up on me! Very unprofessional. Big scammers. Be warned!
UPDATE: My last attempt to get back my money threatening with police report and going to media, resulted in that they paid back most of my money minus a fee of about 50USD. This money I’m trying to get back as well since it’s not my fault that they have errors in their system!

almost booked a fight though this service. when i had to pay, the price jumped 20% compared to before i typed in all my info.. So i booked at momondo instead.. now they are writing booking confirmations to me - but i diddnt pay.... clickbait scam

I have never seen such a bad company in my life, they can't help at all. waste off 100 EUR!

The Inbound flight was cancelled and of the 182 euro ticket they only refunded 32 euros. (Beacause of administration fee of 59 euros). And no refund of the new ticket that I had to pay myself to get to my destination. Not recommended.

Price on the site is in fact a cash back option with few banks, otherwise the price is much higher than was advertised

Travelis sells the tickets, but if something goes wrong with flight, like cancellation, you are on your own to deal with airlines.

Magi is a really nice person. She kindly explained all the steps during our meeting. It was obvious that she was willing to help from the beginning to the end of the interview. Her tone of voice already gives you confidence. I am grateful for her help.

Stay away 🤬
I got to the last page before they increased the price. Stay away from these people.

one of the worst experience i ever had at buying tickets! True scammers

I have booked a return flight for myself and two friends on Travelis. At the same time, I also paid for the carry-on luggage (210kr. per bag each way = 1260kr. total) to Travelis. When I went to check our flight information on SAS I found that the paid luggage was not there. Today, I have emailed Travelis once and called Travelis seven times. They still have not added the luggage to SAS. They claim that they have to "rebook" our returning flight because the flight time (not the flight number) has changed and I need to confirm this. I told them numerous times I am aware of the flight time change and SAS has the correct flight info on their website in my name. At the moment, it looks like I will have to pay twice for six pieces of luggage. At least SAS only charges 145kr. per piece instead of Travelis 210kr. per piece.
In addition, Travelis customer service (while mostly polite) often makes customer wait and then hangs up the calls. Their website and email correspondence are not user-friendly and amateurish (information is difficult to find and links don’t always work). Best to avoid Travelis.
Update 30.10.2023 - Luggage finally updated on SAS. Travelis still not worth using.

Please for the love of god do not buy any tickets from here. They said I needed to buy the cancellation insurance if I wanted refund due to medical reasons, I got a terrible flu and called. They said they could not help me because I cancelled. But on the website It said to cancel the ticket and send them proof of medical issue afterwards. And a legit and proper third-party sure should be able to do better. 450 pounds directly in the trash

The worse Customer Service on the planet.
Do not deal with this company, they will not help you.
The Customer Services representative was rude and cold.

Costumer service hanged up the phone twice.

My plane got cancelled from Italy to Norway because of a national strike. The travelling agency rebooked my flight. I’m trying to add luggage but they are telling me that I can’t do that through them. And when I call Norwegian they tell me that I have to call the travelling agency since I have booked through them.

When I call Travelis back they still don’t want to help me with this issue, and ends up hanging up the phone when I ask to talk to their supervisors.

All this ends up with me having to pay extra when I get to the airport for luggage.

I am never ever travelling with Travelis again.

Stay away from this company.

First time I’m reporting something in my live and this is the worst costumer service in all, I’ll just talked to them on the phone and they just hanged on me because they didn’t want to hear me out. Worst at all, never experienced anything near this in all!!!!!!!

The price is rising while you book for no reason. Its not much, but why commit fraud like this, why just not bug people like this? Its so incredibly stupid.