Travel Jockey Reviews 

493
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Do not use this website, their status on the UK Company House website is Dissolved as of 17th May 2022 check their Company No. 12651471 at get information about a company section at UK Gov website

Rated 5 out of 5 stars

Whenever, I speak to Rachel my Travel Consultant, she is always ready and willing to research prices that suited my needs. Outstanding service every time and I have recommended them to many friends.

Rated 4 out of 5 stars

Even though my flight was canceled by Royal Marocco Airlines at last moment, Alex called and informed the situation, all this was handled professionally. He was always there to answer unending questio... See more

Rated 4 out of 5 stars

I wasn’t sure how reliable travel jockey can be specially that I’m doing all transactions online. But Alex had been a really great help and support- even a lot better than his supervisor! He made sure... See more

Company details

  1. Flights search site
  2. Hotel
  3. Tour operator
  4. Travel agent

Information provided by various external sources

About Us Travel Jockey is a travel agency in United Kingdom. The company has recently started to trade and we are a new small travel agency based in East London. We are specialized in providing the Flights in more than 100 destinations around the world, Holidays, Car hire, accommodation and also promise to find the best deals for our clients. We know everyone is looking for the cheap deals and something different from other travel agencies so we are the one who knows what our customers wants and needs. Our team is highly motivated, experienced and customer service focused, who is willing to help you to meet your needs every second. We ensure you are satisfied with our product and the service we provide. We promise to not dissatisfy you!


Contact info

3.4

Average

TrustScore 3.5 out of 5

493 reviews

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3.4

All reviews

(493)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As my originally booked tickets with…

As my originally booked tickets with JET airways was cancelled; I found Travel Jockey unexpectedly while Googling for tickets to India, although sceptical I thought I would give them a try and was pleasantly surprised with the outcome. Got a fairly good deal in a short time. I certainly would recommend them. they may need to improve a little bit; but they have definitely delivered.

Ritha

28 March 2019
Unprompted review
Rated 5 out of 5 stars

Helpful advice from Rachel who found us…

Helpful advice from Rachel who found us a good deal on our flights after holding the options available for us. We were looking at the various deals on line and she secured the best price and most convenient route. Many Thanks.

18 March 2019
Unprompted review
Rated 5 out of 5 stars

Great service from Racheal and the best prices

Great service and great prices. Racheal is a great ambassador to the company investing lots time and effort into getting me the right flights at the right price Will definitely use again and recommend her to my Friend's and family. Well done Racheal.

17 March 2019
Unprompted review
Rated 1 out of 5 stars

Airline cancelled my return ticket without notice and delayed my return

My confirmed return leg was cancelled due to a problem with the booking and the airline cancelled the ticket. Initially Travel Jockey tried to pass it off as the Airline being overbooked, but I went to Delhi Airport and was told the truth, that due to some booking admin issue the airline had cancelled the ticket.

I had to travel back 3 days later and miss out on work and extra hotel costs. I am £1370 our of pocket as a consequence of the delay. I have complained to Travel Jockey and asked for a refund, and they have ignored and not replied despite a reminder. I shall not be using them ever again.

13 March 2019
Unprompted review
Rated 5 out of 5 stars

Very Pleasant Experience

It was Steve Levin who dealt with me. He was very knowledgeable about flights. He was also very helpful with everything that I may need. He answered all my questions with a great patience. I am very pleased that I bought tickets from him, who has already made my journey easier.

10 March 2019
Unprompted review

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