Travelmarvel Premium Cruise and Tours Reviews 

297
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the friendly, welcoming staff and knowledgeable tour directors who consistently go above and beyond to assist guests throughout the journey. People consistently mention the exceptional food quality, comfortable accommodations on board, and wonderfully organized daily excursions that showcase stunning destinations. Some reviewers were not happy with occasional long coach journeys required for certain off-ship visits, along with unexpected itinerary disruptions caused by low river water levels. Additionally, a few passengers mentioned that specific meals fell below expectations or that certain lower deck cabins experienced minor disturbances from early morning machinery noise.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Service

Clients share positive opinions on service, noting that staff and crew members are consistently friendly,... See more

Quality

People report positive experiences with quality, highlighting that the food is generally delicious,... See more

Location

Customers had ambiguous experiences with location, noting both stunning scenery and frustrating docking... See more

Holidays

Reviewers mention positive feedback about holidays, describing them as really good from start to finish and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Crew welcoming and helpful. Food quality and choice excellent. A pity that some passengers took the drinks package to extremes so much so that we had to move seating areas to hear what our friends wer... See more

Company replied

Rated 4 out of 5 stars

Had a great trip around the Greek islands on a small cruise ship, Caledonian Sky. However the ship is quite tired and in need of modernisation in some areas. The staff, food and wines were brilliant... See more

Company replied

Rated 4 out of 5 stars

A wonderful cruise with interesting stops along the way. Excellent organisation ensuring everyone knew what and when events were happening, great food, happy crew who looked after us so well. Di... See more

Company replied

Rated 4 out of 5 stars

So lets start with what you didn't do well. This was meant to be a celebration of 50 years of marriage with a particular focus on our time in Broome and a sunset dinner cruise. The hotel was not info... See more

Company replied


Company details

Written by the company

Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(297)

123 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff are incredibly friendly

Whole experience was enjoyable apart from the initial arrival at the airport and the near two hour wait for the coach transfer to the ship. Once on-board the staff could not have been any more friendly day to day. The food was generally very nice and always piping hot. The excursions were okay but it is difficult to see how they could be much better. Really enjoyed the cruise.

27 June 2025
Rated 4 out of 5 stars

Lovely boat

Lovely boat, great staff, good food, lovely cabins. Unfortunately, waste of time having French Veranda as always travelled at night so no views of scenery along river, apart from 11/2 hours through Wachau Valley section. When docked, again, no views as another boat, literally, right alongside. May as well had no window.

27 June 2025
Rated 4 out of 5 stars

APT Danube River CruiseStaff were brilliant

Staff were brilliant, ports of call excellent, cleanliness of room and ship generally great, made friends easily. The dinner was sometimes only fair and the afternoon snacks a little basic. Would definitely book again though.

17 June 2025
Rated 5 out of 5 stars

First class river cruise

Everything from accommodation, food, outings, all facilities om the boat were extremely well organised. Talk each evening and being introduced to all members of staff was a good touch. Felt comfortable and safe,knowing I could reach a member of staff quickly and easily.

20 June 2025
Rated 4 out of 5 stars

Over all very good

Over all very good, but would have liked a bit more day time cruising (early evening).
Staff worked very hard and helpful, the boat was very clean food and drink plentiful, Akos the cruise director was excellent and very helpful. On walking tours it would have been more helpful if the segregation between efficient walkers and less efficient walkers was better.

29 June 2025
Rated 4 out of 5 stars

Beautiful Scenic Danube cruise

Great scenic and beautiful cruise on the Danube. State room (owners’ suite) excellent (but for one thing, see below*). Staff were exemplary and everyone efficient and friendly. The tour director couldn’t have been more informative and the quality of local guides excellent. Food could be a little patchy but the dining room staff were attentive and very professional. *Two tiny quibbles. Local knowledge of traffic jams in Budapest would have saved a wasted hour on the coach, and one badly broken floor tile in our bathroom in a strategically inconvenient place should surely have been fixed? Ending on a positive note, however, the Illumination Cruise on our night in Budapest was a magical finale to a super holiday.

27 June 2025
Rated 5 out of 5 stars

River cruise virgins.…

Our first river cruise and couldn't fault it. Cabin,crew,service and food all excellent. Every stop was superbly organised with optional guided tours. All tour guides spoke fluent English and were really knowledgable. Visited some wonderful places on and around the Danube and would thoroughly recommend.

20 June 2025
Rated 5 out of 5 stars

All staff involved were excellent

All staff involved were excellent. Really enjoyed the on board entertainment as well as the included excursions.
Of particular merit was the restaurant where a good range of food was on offer and presented to the highest standard. The cruise director provided really useful information prior to all on shore visits where every tour guide was a wealth of knowledge.

13 June 2025
Rated 4 out of 5 stars

Fabulous staff, accomodation & food

The staff, accomodation, food and excursions were excellent, very helpful and kind, good entertainment too.
The departure day was disappointing as only 3 toilets available to all the passengers once they had left their rooms so constant queues , not ideal for the many elderly passengers, (my dad would have been horrified for the last 20 years when he was travelling) . The journey to the airport was made interesting by our knowledgeable guide but we arrived 4 hours before the flight and told ‘check in’ was open. It was not, so could not drop our bags. Was a very long walk to the eateries and shops, which several passengers were not able to manage, so not even a coffee for 4 hours. BA check in girls were miserable and rude, The flight excellent with lovely cabin crew.

17 June 2025
Rated 5 out of 5 stars

This was my first river cruise and it…

This was my first river cruise and it lived up to every bit of my expectations.
Everything was catered for, excellent accommodation, food amazing on shore excursions and all made memorable by the wonderful staff both onboard and on shore. I loved the fact that consideration had been given to less mobile passengers with the option to select the gentle walking tours still taking in the same city sights.

20 June 2025
Rated 4 out of 5 stars

Food very Good.

Food very Good.
Jacuzzi needs after the quiz. MUCH more regular cleaning.
Staff extremely helpful and kind.

Entertainment did not altogether match the age group, very loud, it emptied loung quite often

27 May 2025
Rated 5 out of 5 stars

Everything was fantastic Organisation…

Everything was fantastic Organisation was first class, food amazing, staff wonderful and the entertainment with Noel & Sophia and cruise director brilliant
The excursions were good and can’t fault anything but one wee thing the fitness room was not brilliant Tried the machines but they didn’t seem to work with no instructions.we will definitely be travelling with you again and recommend to all my friends 👍

20 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look