Travelteer Reviews 

805
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the incredibly friendly and helpful staff members who provide exceptional support, ensuring that every participant feels safe and well cared for throughout their exciting journeys. Participants also mention the brilliantly planned activities, stunning locations, and smooth itineraries that turn exploring wonderful new cultures into an absolutely unforgettable adventure. However, some customers also noted occasional issues regarding the overall structure, transparency, and daily organization of certain volunteering projects. A few travelers felt that specific program details, accommodation setups, and practical arrangements did not completely match their initial expectations upon arrival.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as supportive, friendly, and... See more

User experience

Customers had positive experiences with user_experience, highlighting unforgettable trips and wonderful... See more

Holidays

Consumers find holidays to be an extraordinary experience, with people describing their trips as the... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the well-organised... See more

Location

Users describe positive interactions with location, highlighting incredible experiences across destinations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly loved the general vibe of the whole trip, no matter the activities. The instructors we had always ensured we had a good time and were really nice to talk to. This experienced really helped... See more

Rated 5 out of 5 stars

Morocco was a trip to remember. I felt so looked after and safe during my two weeks - shout out to MJ and Eddie x

Rated 5 out of 5 stars

Although I was only able to be out in Sri Lanka for two weeks, I had the most incredible time on both the coast to coast tour and the sport development volunteering programme. The programmes a... See more

Rated 5 out of 5 stars

The trip to Sri Lanka was extremely fun and incredible in many aspects. The experience of a new culture and it's history led to more understanding and connections not made at home. The mental health p... See more


Company details

  1. #3 of 6 best companies in Voluntary organisation
  2. #64 of 146 best companies in Tour operator

Written by the company

Offering non-profit #volunteering to UK #students with an opportunity to explore and make a difference in #SriLanka #Nepal #Morocco #Vietnam #Instagram @travelteer_uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

805 reviews

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Replied to 37% of negative reviews

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4.8

All reviews

(805)

230 reviews in the last 12 months

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Rated 5 out of 5 stars

Coast 2 Coast

Shoutout to the coordinator Eddie who set the relaxed tone for the coast to coast tour. Unforgettable experience and a great way to start volunteering.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Coast to Coast Tour Review Jan 2026

Had an amazing week on the Coast to Coast Tour doing activities such as:
- Climbing Sigriya rock
- Jeep safari seeing lots of elephants and water buffalos
- Wood carving factory visit
- Tea factory visit
- Spice garden tour
- Train ride to Ella
- Climbing Pidurangala rock
- Climbing Ella rock (a personal favourite)
- Snorkelling
- Temple visit
- Silk shop visit to try on saris
- Visit the Nine Arch Bridge
- Royal botanical garden visit
- Surf lesson
The tour was very structured but you had free time in the evening to go for drinks or look around. I thought there was a perfect balance of activities and free time.
The staff, Ruchi, Nalin and Eddie, were all super friendly, welcoming and answered any concerns we had. They made sure everyone was comfortable with and prepared for the activities.
Three meals a day were included but you are expected to cover the cost of drinks including water. We ate meals such as kottu, curry, pasta, pizza and fried rice so a real variety each day. Your meals are predetermined and you do not choose what you eat but they cater to dietary requirements and we were also given the option to pay for ourselves and go elsewhere for food if we fancied something different that day. Quite a few meals were also buffet so you can pick and choose what you would like.
The accommodation were shared rooms in hotels (2/3 people per room), many of which were very nice rooms and had pools which was a nice touch.
I would highly recommend this tour. It allowed me to see areas outside of Hikkaduwa that I wouldn’t have otherwise been able to fit in alongside my volunteering. Things at the main villa can be very chilled and relaxed while volunteering which is lovely but this made a nice change as it was a lot more active and social.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

I was here for 6 weeks

I was here for 6 weeks, and did both English and sports development, I enjoyed teaching the children and getting involved in the sports. As I was here in quiet season I was able to do a bit of marine as well, helping out with the turtles which was also a great experience. The staff are amazing, the accommodation is clean and accommodating, although we were told to begin with that it would be right next to the beach, but is in fact a 10 minute tuk tuk away, the Sri Lankan food made by the chef was delicious so overall would highly recommend, was an incredible experience

4 January 2026
Rated 5 out of 5 stars

Incredible experience with Travel Teer

i had an incredible experience with travel teer. The staff were so kind and friendly, the villa was always clean and tidy, nice big bedrooms/bathrooms and lovely sri lankan style food served monday to friday. The volunteering was well thought out and organised with enough time in our lunches to explore hikkaduwa. Would 100% recommend to anyone!

4 January 2026
Rated 4 out of 5 stars

My time with Travelteer was incredible

My time with Travelteer was incredible. They provided invaluable assistance in planning my journey. I spent an unforgettable 4 weeks in Sri Lanka. I'm looking forward to another adventure with them in Vietnam next summer.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Travelteer Sri Lanka 2025

My travelteer experience has been extremely. My guides were Emily and Chan who were very organised and fun to be around my favourite part of the trip was the turtles and cleaning out their tanks

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Sports development volunteer for a month

I had a really good 4 weeks in Sri Lanka with Travelteer. I would say on the sports development program there was a good balance between sports and ground renovation which helped the community and disadvantaged children in Hikkaduwa.
My coordinator Sula was very helpful and friendly and made the experience fulfilling.
Would definitely recommend to anyone interested.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Travelteer review - Sri Lanka

Just finished an amazing 4-week volunteering trip to Sri Lanka with Travelteer, working on both the Medical and Marine Conservation programmes. I gained hands-on experience in healthcare, helped protect marine life, and explored the country. Huge thanks to the Travelteer team and coordinators for making it all so meaningful and unforgettable — I’d recommend it to anyone looking for a rewarding and inspiring adventure!

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Nepal Travelteer - can not recommend enough

The Travelteer Nepal project has truly been a life-changing experience. The Peaks to Peaks tour, led by Wangda, offered a rich journey through the country’s culture—ranging from architectural tours and museums to safari excursions and treks in the mountainous regions. The itinerary struck a great balance between structured activities and free time.
The volunteering element was equally eye-opening, guided by Sakina and Snigda. It gave us the chance to build meaningful connections with locals and gain insight into their way of life. From an educational perspective, we explored the differences and challenges between state and private schooling, while also identifying infrastructural needs such as building new classrooms and bamboo greenhouses.
A special thanks goes to Paula from Travelteer, who did an outstanding job in organising the trip. She not only ensured everything ran smoothly but also joined in the activities, creating a fun and welcoming atmosphere while managing any challenges with professionalism.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

I’m having the best time!

I’m having the best time!! Emily and Chan are lovely and really good fun. The whole group is enjoying ourselves so much don’t want it to end!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Every part of the trip to Morocco was a…

Every part of the trip to Morocco was a great experience with the variety of opportunities not many others get. Our trip coordinator, Liz and our in- country support was amazing making sure we were always okay and had things like water consistently

17 October 2025
Unprompted review
Rated 3 out of 5 stars

Be sceptically, optimistic

I’ve just spent 4weeks in Sri Lanka and my what an incredible experience it has been. By my university providing me with the opportunity to go to a new country in Asia for the first time, funding and through an experienced company.

Firstly, about Sri Lanka, such a beautiful, lush green country. Waking up to palm trees and peacocks! The friendliest of people (mostly) and the coordinators (Sula, Umesha, Dilanka) I thank you for being so welcoming and kind when doing the volunteering aspect.

When it comes to the Travelteer accommodation, organisation and logistics. I have to say it wasnt the finest from arriving at around 10PM at night in Sri Lanka, I was expecting to just go straight to the accommodation but no… I got delivered to a restaurant with all my luggage and exhausted. Plus no food is provided at the accommodation on Sunday. So if you’re arriving later like I did bring some noodles or something. My first impression of this organisation was not the best.

Plus, my programme in general wasn’t was i thought it was due to the Travelteer website and how it actually is in Sri Lanka expressing a bit of misinformation. For instance how there would be a launderette on site (not true) and breakfast is provided on weekends (true, but you make it yourself) but a bit of misunderstanding on the website.

I did the sports programme and it was fun as in the afternoon you get to have a good sweat sesh with the children when playing sports! In the mornings you’re painting. Though it does get tedious after doing the same thing for a week and sometimes I feel I’m not making much of impact as I thought I would be doing SPORTS DEVELOPMENT. I honestly thought I’ll be coaching, teaching new sports or doing a good ole sports day with the fundraising money we all gave to the charity to help fund new equipment for these kind of activities.
I’ll be honest I’m not so sure where my fundraising money goes as I haven’t seen where it has gone to within sports but hopefully it does eventually.

Would I recommend - Yes for the experience in a new country and basically fully funded from the Turing Scheme if a Uni Student. Plus it’ll look go on the CV.
Be aware you may need more money for spending and weekend activities.

Thank you!

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Experience with Travelteer!

I joined Travelteer for a charity challenge and had the opportunity to explore the beautiful country of Sri Lanka. From start to finish, the team—both in the UK and on the ground in Sri Lanka—were absolutely outstanding. They took care of every detail, from ensuring we felt safe and supported, to organising fun activities and providing amazing local food. It was a truly rewarding and amazing experience that I’ll never forget!
Big shout out to Laurence, Lawrence and Ruchi who made the trip seamless from start to finish.

20 August 2025
Rated 5 out of 5 stars

I had the best experience with…

I had the best experience with Travelteer. They helped me so much to prepare for my trip. I went to Sri Lanka for 4 weeks and it was honestly amazing. I will be joining them again in Vietnam next summer.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Credit card fee's on top of an already…

Credit card fee's on top of an already overpriced trip. My daughter had signed up to a Sri Lanka trip through school. The Trip itself is expensive, i recently travelled to Thailand with my 2 daughters, so 3 of us (including food, activities similar to the travelteer trip, etc) for the same price of this trip. To add insult to injury, i wanted to pay an instalment by credit card and the only option they gave me was to pay over the phone with a 2.5% charge, disgusting! These 'for profit' corporations and the banks made enough off of us already! Shame on them.

14 November 2025
Unprompted review
Travelteer logo

Reply from Travelteer

Thank you for taking the time to share your feedback.

We’d like to clarify a few important points for transparency. The full trip price was clearly outlined before sign-up and discussed in the school meetings, so families were aware of the cost prior to committing.

We also make it very clear that all payments must be made via our client trust account by bank transfer. This is not optional and is specifically in place to ensure every booking is ATOL protected and 100% financially secure for families.

You chose to pay by credit card, which our trust account does not accept. To accommodate this request, a manual card payment had to be processed by our staff outside of our standard procedures. This is why a small 2.5% administration fee was applied — it simply covers the additional handling and processing incurred.

We understand that different trips and travel styles vary in cost, but school-based, fully insured, ATOL-protected programmes with in-country support, safeguarding, and educational outcomes are not directly comparable to independent family travel.

We always aim to be transparent, secure, and fair, and we’re sorry you felt frustrated by this process. If you would like to discuss this further, we’re more than happy to do so directly.

— Travelteer Team

Rated 5 out of 5 stars

My Magnificent Morocco Experience.

Let’s start at the beginning, since we got picked up by Liz at our school, Liz was welcoming and approachable from the start. Throughout this experience I have loved every second (sure at times we might have not been able to stick to the itinerary- but the spontaneity was accepted with open arms and made the trip flow better). Furthermore, I appreciate the opportunity this has given me, for example I was able to see into the lives of the people living in the Atlas Mountains, and how they are enthusiastic towards education, also I enjoyed learning simple phrases in Arabic from our tour guide Jamal. Finally, being able to stay under the stars within the Sahara Desert was extraordinary, and the feeling of wholesomeness and fulmiment I received when giving to the community was undefinable. I would recommend this experience to anyone willing to put in the effort throughout the process as although this was mentally (seeing the hardships people face) and physically ( trekking, etc…) demanding I would not have asked for any other experience.

23 October 2025
Rated 5 out of 5 stars

Had a great time

Had a great time. The trip we made by travel coordinator Lizzie and tour guide Jamal! Overall a really rewarding trip and an incredible experience.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Bangin

Was so good!!!!!! Loved the volunteering and had such a wonderful time . (Can I get my free dessert now?)

18 October 2025
Unprompted review

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