A year ago I gave a negative review due to ongoing frustrations with delivery. I’m pleased to see that they’ve taken comments on board, the ordering, stock management and strain selection pr... See more
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The UK's Most Trusted Medical Cannabis Clinic. We offer online consultations with leading medical experts and provide cannabis treatments prescriptions for pain and mental health. Get started and explore medical cannabis as a treatment option for you!
142 Vaughan Way, London E1W 2AF, United Kingdom, E1W 2AF, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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I just had my introductory call from Shakir at the Treat it Clinic. He was very friendly and assisted me to register and book a consultation which is very soon. I struggle with technology so he patiently guided me and got it all sorted. Can’t thank him or the clinic enough too for wavering my first months subscription as I was recommended by a friend. Looking forward to moving forward with medicinal cannabis in the right way with supervision and all above board. Thank You
Highly recommend treat It to everyone in need and shakir thanks again for everything you've made my experience at treat It so much better thanks alot mate appreciate everything

Reply from Treat It Medical Cannabis Clinic
Shakir was a great help today and after my concerns about an appointment time frame he got me an appointment within an hour!!! Would highly recommend!!

Reply from Treat It Medical Cannabis Clinic
Shakir helped me out with my problem thank you

Reply from Treat It Medical Cannabis Clinic
Great service, after having some difficulties Shakir was really good at sorting things out and making sure everything was working. Great customer service

Reply from Treat It Medical Cannabis Clinic
Great service from shakir and sorted everything fast. Thanks

Reply from Treat It Medical Cannabis Clinic
I am unable to order my repeat prescription due to a technical glitch on the treat it system which has not been resolved it’s taken a very long time and the it department are trying to fix this however I have contacted treat it and spoke to a very helpful individual her name is Nadia and she is very attentive to resolving and overcoming the obstacle that was causing issues for me to reorder she has processed my order and constantly kept me in the loop I felt a great sense of comfort knowing she is getting the job done she is very well at understanding the issue and finding a solution many thanks Nadia you are a star⭐️

Reply from Treat It Medical Cannabis Clinic
After quite a few hiccups - they have implemented a new customer team that is really good. Fixed the previous issues I had. Positive in 2026

Reply from Treat It Medical Cannabis Clinic
A year ago I gave a negative review due to ongoing frustrations with delivery.
I’m pleased to see that they’ve taken comments on board, the ordering, stock management and strain selection process is all much better now. And importantly placing the order with the pharmacy and them dispatching it has been all much more efficient too.
They are also offering some much lower priced strains too. And the quality of everything is suberb.
The clinical side is friendly and helpful as well.
So a five star service all round now, thanks.

Reply from Treat It Medical Cannabis Clinic
Shakir has just helped me resolve an issue with my payment and he went over and above to help me so my prescription can be processed - very much appreciated, thank you

Reply from Treat It Medical Cannabis Clinic
Shakir always goes above and beyond to help where he can, I needed help with a payment issue and actually stayed over time to help me, which I truly appreciate, and he always tries to help whenever I have issues, thank you again

Reply from Treat It Medical Cannabis Clinic
Treat it came highly recommended but does not live up to hype.
Initial consultation went well in November but no prescription was forthcoming. Their communications systems are poor ; left hand doesn’t know what right hand does .
Promises were made ,nothing happened,
They have taken money with nothing to show.
I’m left with a partner in considerable pain.

Reply from Treat It Medical Cannabis Clinic
Shakir helped me massively as I have been expecting a call suffer back pain... he helped me through process and replied back to my message... thank you Shakir appreciate your service....

Reply from Treat It Medical Cannabis Clinic
Rubbish, slow responses, no care.
Dont waste your time with Treat It.
Go elsewhere 100%
Waiting for MDT meeting to take place, 2 weeks later and after chasing they want more info.
The process is wrong and not professional.

Reply from Treat It Medical Cannabis Clinic
Very happy with all at clinic,, thank you all so so much

Reply from Treat It Medical Cannabis Clinic
Shakir thanks again great guy great service

Reply from Treat It Medical Cannabis Clinic
My clinic closed, so these offered onboarding for previous clients. I had contacted another clinic, but after a few days of nothing, I contacted these. I’ve been registered done most of the set up and have my initial appointment this afternoon, all within 2 working days of initial contact. Needless to say the others wont be getting my business now 😂

Reply from Treat It Medical Cannabis Clinic
Just joining Treat It Clinic after my clinic shutting down. Had a call from Shakir and he was very helpful and guided me through what I needed to do.

Reply from Treat It Medical Cannabis Clinic
Moving over from another clinic and Shakir went out of his way to get it sorted. Excellent service. Quick, efficient, and genuine. Many thanks.

Reply from Treat It Medical Cannabis Clinic
Recently transferred over from another clinic, spoke with a gentleman called Shakir who helped me register, very helpful and polite

Reply from Treat It Medical Cannabis Clinic
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