Treatmedy Reviews 

465
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers had a great experience with this company. Customers frequently share that the product offers wonderful pain relief and makes everyday walking much easier and remarkably comfortable. Consumers also deeply appreciate the sturdy build quality and mention that the device is very easy to use during daily routines. People note that it effectively helps reduce stiffness and improves overall foot mobility over time. Though some reviewers noted that mechanical parts like the tightening button or internal wire broke after several weeks of use, others still found effective relief. A few people also mentioned unexpected difficulties with the return process, shipping delays, or bearing extra expenses.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective pain relief and... See more

Quality

Reviewers mention positive feedback about quality, noting that the device is really well made and sturdy.... See more

User experience

Customers report positive experiences with user_experience, highlighting that the device is comfortable to... See more

Order

Users describe ambiguous interactions with order, noting that the purchase and ordering process is generally... See more

Customer service

People report positive experiences with customer service, noting that staff members are incredibly helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had bunion for years. Started using Treatmedy on Nov 28 three times half hourly everyday. Not seeing a lot of improvement yet but can feel some throbbing sensation when not using. I am going to contin... See more

Rated 4 out of 5 stars

So far so good. I've been using my Treatmedy about an hour a day, some days just totally forget, as my pain has been reduced! Whilst the bunion is still physically obvious, seems my realignment is gra... See more

Rated 4 out of 5 stars

TreatMedy knee therapy device: I’ve been using the device once per day for the past 18 out of 20 days. So far, I haven’t experienced any significant improvement, but will continue to use the device... See more

Rated 4 out of 5 stars

It really helped me with my bunions because before I have to take out my shoes any where I am when I feel something stabbing on my foot. I have to rub my feet to ease the pain and the swelling but sin... See more


Company details

  1. Health and beauty shop

Written by the company

At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.


Contact info

4.1

Great

TrustScore 4 out of 5

465 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(465)

128 reviews in the last 12 months

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Rated 1 out of 5 stars

Potential scam

I am very concerned. Although this looked like a real company with reviews, history, etc., their website is down, they have charged my credit card, they are not responding to any call for support and there is no shipping information provided for my products. Is this really a scam?

15 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi Janet,

Thank you for sharing your concerns. We sincerely apologize for the worry this experience has caused.

We'd like to reassure you that our website, https://treatmedy.com/, is currently up and running, and we haven't detected any issues on our end. If you were unable to access it, it may have been due to a temporary connection issue or a local network problem.

We're also sorry to hear that you haven't received a response yet. We respond to all customer inquiries as quickly as possible, so it's possible that our reply was filtered into your spam or junk folder. If you haven't already, please check those folders. You can also contact us directly at support@treatmedy.com, and we'll be happy to assist you.

Regarding your order, we'd be glad to look into the status and provide you with your shipping information. Please reach out to us with your order number or the email address used to place the order, and we'll investigate this for you right away.

We appreciate your patience and look forward to resolving this for you as quickly as possible.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

velcro fastening strap around foot doesn’t fasten

The velcro fastening strap around the foot does not grip. The hook part has been fastened on the wrong way round. I want a return label and my money back please as advertised if it doesn’t work

15 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello Janet,

We appreciate you taking the time to share your feedback, and we're sorry to hear that you've had this experience.

We're sorry to hear that the Velcro strap doesn't seem to be fastening properly. To better understand what's happening and determine whether the Bunion Fix is faulty, please contact us at support@treatmedy.com with your order details and a short video demonstrating the issue. This will allow our team to assess the problem and provide the most appropriate solution as quickly as possible.

If you would still prefer to proceed with a return under our money-back guarantee, our Customer Experience Team will be happy to provide you with the return instructions and assist you throughout the process.

We look forward to helping you resolve this as soon as possible.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

Very difficult to fit & adjust after…

Very difficult to fit & adjust after following instructions carefully. Absolutely does not work as shown in video. Waste of money.

13 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello,

Thank you for taking the time to share your feedback. We're sorry to hear that you had difficulty fitting and adjusting the device and that it didn't meet your expectations.

The Treatmedy™ Bunion Fix can take a little practice to fit correctly, especially when adjusting the tension. In many cases, we're able to help customers resolve fitting or adjustment issues with a few simple tips. We'd love the opportunity to assist you and make sure the device is being used as intended.

Please reach out to us at support@treatmedy.com with a short video showing the issue you're experiencing. Our Customer Experience team will be happy to review it and provide personalized guidance or explore the best solution for you.

We appreciate your feedback and hope to have the chance to turn your experience around.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

Returns are very difficult

I tried to return my order but they are not replying and no instruction as to how to return the product. Beware although they say they will take it back not easy at all

9 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi William,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience.

Could you please let us know which email address you sent your request to? We respond to all customer emails, so it's possible that our reply may have been filtered into your spam or junk folder.

If you haven't received our response, please contact us again at support@treatmedy.com, and we'll be happy to assist you with your return as quickly as possible.

We appreciate the opportunity to help and look forward to resolving this for you.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

I requested a refund and was told I can…

I requested a refund and was told I can return the items but I would have to pay the shipping costs, and was also offered a 30% credit if I chose to keep the items instead. I replied saying I wanted to proceed with the return. I was again offered the 30% discount to keep the items, but was not provided the return address, nor the return instructions. I have tried two more times since, but still no response.

7 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi Suzanne,

Thank you for sharing your feedback, and we're sorry to hear about your experience.

Upon reviewing your case, we can confirm that one of our Customer Experience Advisors already sent you the return instructions, including the return address, in a previous email. It's possible that the message may have been overlooked or filtered into your spam/junk folder.

If you need further assistance with your return, please don't hesitate to contact us at support@treatmedy.com. We'll be more than happy to assist you every step of the way.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 2 out of 5 stars

Detailed instructions on how to put it on and what the extra straps are for

detailed instructions on how to put this thing on or with the extra straps for need to be included

5 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi,

Thank you for taking the time to share your feedback. We sincerely appreciate it.

We're sorry to hear that the instructions weren't as clear as expected. We understand how frustrating it can be when you're unsure how to use the device or what the additional straps are for.

For future reference, the basic instructions are printed on the back of the product packaging. You'll also find a QR code on the packaging that you can scan, which will take you to our website, where you'll find a step-by-step tutorial video demonstrating how to properly use the Bunion Fix.

If you still need any assistance, please send us an email at support@treatmedy.com. Our support team will be more than happy to guide you through the setup, explain the purpose of the extra straps, and answer any questions you may have.

We appreciate your feedback, as it helps us improve the experience for all of our customers.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 5 out of 5 stars

I am using the treat remedy bunion…

I am using the treat remedy bunion corrector and so far I am loving it. It is comfortable and easy to use, and as it is stretching and pulling my big toe to the side to straighten it, it feels like such a great stretch and I can tell that my foot really needs and wants to be in this position. I also love how forces me to sit down for 30 minutes! I’m excited to see the improve improvements with continued inconsistent use!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

These bunion devices are working!

These bunion devices are working miracles with my hubby's bunions, and we are both surprised and thrilled. His bunions were not the worst I've seen, but they were large enough to notice and were becoming a problem. Using these devices on both his feet for just a while every day is making a huge difference, and I mean that. Thanks so much for creating these!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

I was corresponding with Treatmedy…

I was corresponding with Treatmedy representative Terence, telling him my experience on a unit that had a factory defect. I actually bought 2. One, which the first, was defective, can't use it. I requested for a replacement but I never heard anything. I can return the unit. I even emailed videos on how to use it based on the instructions which were very STRAIGHTFORWARD. I think I understood them very well. But all I need was a "replacement" for that first unit. Responses were good but I don't think Treatmedy sees what I can see. I hope Dr. Schilling can attest to the product he was representing. Thank you!

10 June 2026
Unprompted review
Rated 4 out of 5 stars

I love the bunion corrector

I love the bunion corrector. I wish I had bought two but I am seeing a difference already. I’m a month in and my bunion has gone down slightly. The spacer sleeve that’s worn all day is ok, I wish it would space out the first three toes not just my big toe. Overall good product!

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Disappointment

I have tried to contact someone regarding the Bunion Fix I ordered and received a few days ago. The tightening button does NOT do anything. It will not turn at all. I want instructions on returning said product unless someone contacts me asap!

20 June 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello Judie,

Thank you for sharing your feedback with us, and we’re sorry to hear about the trouble you’ve experienced with your Bunion Fix.

We’d like to let you know that we have received the email you previously sent, and we can confirm that one of our Customer Experience Advisors has already responded to assist you regarding your concern. If you haven’t seen our reply yet, please check your spam or junk folder, as sometimes our emails can end up there.

If you’re still unable to locate our response, please feel free to reach out to us again at support@treatmedy.com, and we’ll be happy to continue assisting you further.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 5 out of 5 stars

My left foot big toe has a bunion and…

My left foot big toe has a bunion and caused painful callous-sores between toes. I'm now using Treatmedy bunion apparatus on that toe/foot, and there's definitely improvement. The sore places are healing as the large toe isn't pressing as much as before. I continue to use the bunion treatment a couple times a day and hope for even more straightening.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

You should offer to refund me in full…

You should offer to refund me in full as it is just a gimmick

18 June 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello Sonia,

Thank you for sharing your feedback with us. We’re sorry to hear that you feel this way about your experience.

We’d really like the opportunity to help address your concerns and look into this further for you. Please send us an email at support@treatmedy.com, and our team will be more than happy to assist you and work toward resolving the issue. We look forward to hearing from you.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 5 out of 5 stars

The Treatmedy Bunion Fix really worked…

The Treatmedy Bunion Fix really worked for me. I run and walk alot, and my left foot has a bunion which is always painful. After using this device daily for just 3 weeks, I noticed a straightening of the toe and less pain when exercising. I use it for about an hour a day, but plan to start increasing usage time. Great product!

15 June 2026
Unprompted review

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