Tree Bee Society CIC Reviews 53

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I ordered the shampoo and conditioner on 23 April and payment has been taken from my PayPal account. But I have not received the goods, nor had any reply to my email queries. Please refund the payment... See more

Rated 5 out of 5 stars

Found exactly the products I was looking for. The site was easy to use, products well displayed. Placed order, no fuss. Delivered as stated. Items were for a Christmas present, the recipient was d... See more

Company replied

Rated 5 out of 5 stars

This is a Christmas present so can't comment on the quality. Hermes delivery was a bit confusing, they said it was delivered Sunday at 9.00pm but it didn't arrive until Tuesday 10.00am. I was then pan... See more

Company replied

Rated 5 out of 5 stars

Fabulous product. The hand cream has already softened my dry skin caused by so.much washing. It leaves my hands feeling soft but not greasy. Environmentally, I am also pleased that the cream is in a... See more

Company replied

Company details

  1. Toiletries Shop

Information provided by various external sources

Beekeepers based in the North West. We save bees! Expert beekeepers specialising in live bee conservation and removal of bees throughout the United Kingdom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 1 out of 5 stars

I ordered the shampoo and conditioner…

I ordered the shampoo and conditioner on 23 April and payment has been taken from my PayPal account. But I have not received the goods, nor had any reply to my email queries. Please refund the payment if you cannot supply the items I ordered.

7 May 2021
Rated 5 out of 5 stars

Delicious Honey

Such great quality honey and fast delivery. Their Pure Blossom honey is delicious and I can’t wait to try more from their range, I just can’t get enough!

18 April 2021
Rated 5 out of 5 stars

Honey that tastes Happy!

Honey that tastes happy! Blossom tree has a unique taste and is worth every penny
You really feel the life in the honey and the goodness.
Recommend to all honey seekers that seek purity and happy bees!

16 April 2021
Rated 1 out of 5 stars

Order not received after over 10 days…

Order not received after over 10 days with no communication whatsoever. Very disappointed.

6 April 2021
Tree Bee Society CIC logo

Reply from Tree Bee Society CIC

Hi,

I’m terribly sorry you haven’t received your order.

We have replied to your message and explained that the courier hasn’t moved the parcel along and that we will be re-sending your order for you.

We have no control over the courier after we have dropped the orders with them, and only know that orders haven’t reached you when you get in touch, however we understand your frustration.

Rated 5 out of 5 stars

Really lovely products

Really lovely products, bought one of the gift sets, fantastic customer service.

1 March 2021
Tree Bee Society CIC logo

Reply from Tree Bee Society CIC

Hi,

Thank you for your lovely review! We look forward to seeing you again!

Rated 5 out of 5 stars

Fabulous Product

Fabulous product. The hand cream has already softened my dry skin caused by so.much washing. It leaves my hands feeling soft but not greasy. Environmentally, I am also pleased that the cream is in a tin and that it was packaged in a cardboard box. I would like to see you use paper based brown tape though, rather than the plastic stuff that secured the box.
Would definitely recommend this cream.

20 February 2021
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Reply from Tree Bee Society CIC

Hi Selina,

Many thanks for your lovely review! We’ve taken on board what you’ve mentioned about the packaging tape and we’ll look into buying paper based tape for our next lot!

Rated 5 out of 5 stars

Really nice product

Really nice product, well packaged and delivered in good time.

17 February 2021
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Reply from Tree Bee Society CIC

Thank you for your lovely review!

Rated 5 out of 5 stars

Great product tried a few options and…

Great product tried a few options and lived them all the service was great and delivery right on time

6 February 2021
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Reply from Tree Bee Society CIC

Thank you for your lovely review! We look forward to seeing you again!

Rated 5 out of 5 stars

Honey and lemon shampoo

Speedy delivery and parcel very well wrapped, thank you. I’m very pleased with my shampoo!

3 February 2021
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Reply from Tree Bee Society CIC

Thank you for your lovely review! We look forward to seeing you again.

Rated 3 out of 5 stars

Packaging could be better

I ordered four jars of honey. One was smashed on arrival. Although it was clear that care had been taken to protect the honey, the packaging could not be described as professional. The honey, it must be said, is delicious.

31 January 2021
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Reply from Tree Bee Society CIC

Hi Dr Haslett,

I’m sorry to hear one of your jars arrived broken with you! Please contact us at beemail@treebee.org.uk so we can make this right for you.

Rated 5 out of 5 stars

Excellent

Excellent! Lovely product and very fast response to a question as to usage! Highly recommended! Lovely package and card, too, a pleasure to buy from! British made!

26 January 2021
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Reply from Tree Bee Society CIC

Thank you for your lovely review!

Rated 5 out of 5 stars

Speedy service

Speedy service. Recipient delighted with this present: she said it brightened a very gloomy January day.

24 January 2021
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Reply from Tree Bee Society CIC

We’re so glad our products cheered your friend up!

Rated 5 out of 5 stars

Mmmmmm nice!

17 January 2021
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Reply from Tree Bee Society CIC

Great to hear you’ve enjoyed our products! Honey by the sounds of it? See you again soon!

Rated 5 out of 5 stars

Great products, keep up the good work

Found exactly the products I was looking for. The site was easy to use, products well displayed. Placed order, no fuss. Delivered as stated. Items were for a Christmas present, the recipient was delighted, being a farmer and understanding the importance of bees. Will definitely visit and purchase from the site again.

27 December 2020
Tree Bee Society CIC logo

Reply from Tree Bee Society CIC

Thank you for your lovely review out our products and website. I’m so glad you’ve enjoyed your experience.

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