Absolutely love using TFG (Tree Frog Grading), their slabs look amazing and the price is great too. Their customer service is also top notch and Transparent letting you know where your cards are... See more
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I graded a bunch of my cards with this small company. I tried them given all the controversy with Ace, and I felt the other companies had a conflict of interest given they also sell cards. Excelle... See more
I sent my cards to them a month or more ago and my cards have not returned. I’ve emailed 3 times with no response. After messaging them via WhatsApp, they assured me that my cards would come June th... See more
Company replied
Had been trying out a few UK grading services to see which company im confident in sending continued and future submissions with. Tree Frog is by far the best from start to finish. Best comm... See more
Company replied
Company details
Written by the company
UK Based Trading Card Grading and Authentication Services.
Contact info
Tree Frog Grading Limited, S63 8NT, Bolton Upon Dearne, United Kingdom
- 07761 896751
- info@treefroggrading.com
- treefroggrading.com
4.6
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sent a couple cards for my first time
Sent a couple cards for my first time, was quite nervous as one was very valuable. But they did such a great job with fast and helpful replies throughout and were very fast. I got the express grading and received my slabs by the end of the week! Amazing professionals could not recommend them more
16 March 2022
Unprompted review
Reply from Tree Frog Grading Limited
We are pleased you liked the service, thank you for using TFG as your grading service
Great Service
Really friend staff, great service. I would definitely recommend TreeFrog to anyone wanting their cards graded. My son was thrilled with the 3 cards he had done.
16 March 2022
Unprompted review
Reply from Tree Frog Grading Limited
Thank you for the review rich, these make all the difference for us. We look forward to seeing you again in the future!
My first time grading cards…
My first time grading cards as I never really saw the appeal before - I don't think a PSA or CGC slab looks very nice, and Beckett costs a lot to grade from Europe. TFG finally looked like an attractive way to grade cards, and I realised I should probably give it a try to start protecting some of my favourite & most valuable cards from wear & tear in the future.
I hassled their customer service a few times as I was unsure how to send cards to them and anxious to know when they arrived so I could relax, as I was hesitant to send sentimental cards in the post. If I had just checked my email I wouldn't have had to bother them, but they were polite and fast at responding every time.
I was very happy with the grades I got, the look of the slabs, and the quick professional service and return time. I will continue to use TFG to grade more of my collection in the future.
21 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
Hi David, thank you for the positive review. It is great to hear that our team made it easy for you to grade with us. We hope to see you again in the future. Kind regards, TFG
Faultless experience! 10/10
Amazing experience. Really easy process to follow from submission to return. Grades were very fair and I was extremely happy with all of them. I didn’t need customer service but I can see from their discord and other comments that it’s faultless. Very fast return. Just a solid experience. Looking forward to grading with TF again
19 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
We really appreciate the feedback Charles. Thank you for choosing TFG!
Quick and great looking slab
Great service, quick turnaround and great looking slab!
19 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
Great to hear you enjoy the service, we look forward to seeing you in the future!
I have used TFG a couple of times now…
I have used TFG a couple of times now and consider them to be the top of the tree compared to other graders (uk & overseas). I would compare the grading on a level as Beckett (so yes, kind of strict) but this is a good thing. You wouldn't want 10,000 alfa 10 base set zards flying around would you?? First it would make yours less special and second less valuable. The website is simple to use and you are updated every step of the way!
19 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
Thanks for the awesome review! As much as we would love to see some more alpha zards flying around, they just don't come that often! We look forward to seeing you again in the future, thank you
Better than any other grading service I…
Better than any other grading service I have used
Packaging amazing
Communication amazing
And turn around time amazing
18 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
Thanks so much for the positive review Daz, it is really great to see the feedback from our customers! We appreciate you grading with us and hope to see you again in the future!
Amazing service good communication keep…
Amazing service good communication keep you informed about your cards. Quick services I did standard at 2-4 week turnaround got the cards back in under 2 weeks. Amazing slabs very fair grades
17 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
We really appreciate the positive review Matthew. We hope to see you again in the future.
Two flawless submissions…
I've sent a couple of submissions now and both times there were no issues. The cards arrived safely, I was notified. They were then graded and sent back which I was also notified about. They arrived safely and the grades were pretty spot on with what I had predicted myself. I would definitely recommend Tree Frog Grading.
2 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
Hi Jack, we really appreciate the positive feedback from the community and it is great to see that you are back a second time! We hope you continue to grade with us and look forward to seing you again in the future. TFG
The quest for 10's continued
Good:
TFG offer a fast turnaround service for £14.99.
10% discount on offer for bulk submissions (10+).
Offer an over-cut (OC) service (for the same price).
Sub-grades shown on card.
Alpha grade for 10's across the board.
Uk grading service.
Reward scheme (currently around 3%)
Could do better:
Could offer a lower price for a longer turnaround?
Please, please tone down the headlines of your e-mails. If you are going to use a headline like "Don't Miss out" and there is nothing to miss out on - it will be ignored. Which would be a shame!
Overall: 4.7/5.0
1 February 2022
Unprompted review
Reply from Tree Frog Grading Limited
Thank you for the great feedback Richard. We will look into the emails and try to tone it down! Thank you for grading with TFG and we look forward to seeing you again in the future.
Really quality service
Really quality service, quick turnaround time, sent back in quality packaging. Found my new grading company👍
23 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
Really pleased to hear you are happy with the service. A huge thank you for the positive feedback.
Highly recommend
Highly recommend! First time using, delivery was quick and the whole process was very swift! And I managed to pull an Alpha 10 golden Mew! Thank you!😁
23 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
Congrats on the Alpha gold mew, we don't get many of them! We appreciate the positive feedback and hope to see you again in the future!
Fantastic grading service
I've used tree frog grading twice now and both times I was extremely pleased with the service. Faster returns than expected and the slabs look amazing. Also communication was great.
20 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
Thank you for the review Lee, we are really pleased you enjoy using our service and we hope to see you again in the future!
Unbelievable service
Unbelievable service, cannot recommend enough.
Fast turn around, very well packaged
Very happy A*****
15 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
Great to hear you are pleased with our Service Ryan and thank you for the positive review, we hope to see you again in the future!
Excellent
Excellent, fast and efficient service. The slabs look amazing as well.
15 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
Thank you for the great review Joshua. We are pleased that you enjoyed the service and look forward to seeing you in the future.
Fantastic company with a 4eal passion…
Fantastic company with a 4eal passion for the work they do. Highly recommended
11 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
Hi Elliot, thank you for the review. We certainly have passion for what we do! We look forward to seeing you again in the future. Kind regards, TFG
Great UK Based Grader
Completely disagree with the guy who gave 1*! Tree Frog Grading were fantastic with my submission and handled it with great care and awarded the grades as expected. They picked up on imperfections I completely missed and the breakdown of the grade is really helpful on the slab. The slabs fit really well with my PSA ones and the service was incredibly quick!!! 5*
7 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
Thank you for the great review Harrison. It is great to hear that you had a positive experience with TFG and we look forward to seeing you again in the future!
This was my first time using a card…
This was my first time using a card grading company and I have to say Tree Frog Grading did not disappoint.
I got my cards back sooner than expected, they are all beautifully encased and I'm so happy with them. Will be using them again.
5 January 2022
Unprompted review
Reply from Tree Frog Grading Limited
It’s great to hear you had a positive experience with TFG. Thank you for the review and we look forward to seeing you in the future!
Reply from Tree Frog Grading Limited
We are glad you had a great experience with TFG. Thank you for the review!
I have used TreeFrog Grading a few…
I have used TreeFrog Grading a few times now & not had one single issue. I get an email when my cards are received & when they're shipped back out to me. The labels are beautiful & the protection & security on the slab itself is top notch. Really fast turnaround too. Would highly recommend trying out the service. Even if you just try one card. Try the service for your self & if you’re
Happy like i am then youve a found a UK grading company that is a blessing 🙌🏼
31 December 2021
Unprompted review
Reply from Tree Frog Grading Limited
Hi Sophie, thank you for the great review. We are really pleased to hear you have had a positive experience with TFG. We look forward to seeing you again!
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