I recently ordered a Onefinity QCW table from Trend. To finish my setup I needed another part (for the probe setter so not included in the QCW table contents). The part isn't on their website so som... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very helpful person answered phone. Trend advised on and supplied spare parts for 20 year old router. Reasonable price and very quick delivery.
The Fast Track Sharpener is easy to use and produces a clean, sharp edge on my chisels and planer blades. I also bought some additional finishing stones and honing strops with paste to get an even fin... See more
Company replied
Ordered easily - delivered promptly - hinge jig works well. No allen key supplied as there should have which was not a huge problem as anyone wanting a jig like this would have allen keys anyway but w... See more
Company replied
AIR/P/4 - 8 Hour battery AIR/PRO - UK Sale only or authorised export distributor
(4)
WP-T4/018 - Push rod T4
(4)
DWS/LF/100 - Lapping Fluid 100ml - UK & Ireland only
(4)
WP-AIR/P/03 - Headcover and face seal AIR/PRO
(3)
WP-T32/051 - Hose connector for the T32 and T33
(3)
WP-LOCK/T/TKIT - LOCK/JIG Tubular Latch Templates, 3 Pack
(2)
WP-T5E/032 - Brush & Holder Set T5E 240V (Pair)
(2)
T32/1/5 - 5 Micro filter bags for T32 & T33A
(2)
RPE/FFP2/A/10 - FFP2 HEPAC Filter Mask 10 Pack
(2)
DWS/HP/LS/A - Honing Compound Leather Strop Tan
(2)
Company details
- #58 of 87 best companies in Tool shop
Written by the company
Trend is a well established company that has been designing and developing router technologies since 1955 and during this time they have built a recognised brand with a strong reputation for high quality. Trend operates in three key market segments: Professional carpentry and woodworking – and industrial range aimed at the most demanding applications in manufacturing and woodworking Trade range products – aimed at the building trade, the product range is optimised for increased productivity and maximised profitability for onsite routing and joinery applications. Craft and home DIY (Do It Yourself) - suitable for a range of DIY users from first time users to craft enthusiasts. The range is priced to offer a high quality product that is affordable. As well as a comprehensive range of router cutters, Trend has also developed a range of custom jigs to enable customers to achieve routing tasks that would normally require much more specialist machinery. Examples include worktop jigs for kitchen fitting, mortise and tenon jigs for joinery applications, letterbox jigs and hinge jigs for door hanging. Trend also offers a full range of routing accessories to provide the customer with a “one stop shop” solution to their routing needs.
Why choose Trend?
Written by the company
- Trend TCT Quality
- All Trend products are subject to the most comprehensive international standards in quality assurance. Our quality system is BS EN ISO 9001:2008 accredited which ensures we comply with international standards. Trend TCT tooling is manufactured to the European standard EN847-1/2 for safety and quality. Up to 45 different operations including turning, brazing, heat treatment, cleaning and grinding are used in the manufacture of each Trend router cutter. Consistently high standards are guaranteed by strict quality control procedures and inspection by our quality controllers.
- Shop Local
- With over 300 authorised Trend Routing Centres across the UK. Offering friendly and help advice, special offers and a great range of router cutters, routers, accessories and sawblades. You're never far from local Trend routing experts, So whether you're a seasoned professional or a novice DIY'er, head to your local store for excellent advice and offers on our range of products.
Contact info
Trend Tool Technology, Odhams Trading Estate, WD24 7TR, Watford, United Kingdom
- 01923249911
- enquiry@trend-uk.com
- trend-uk.com
4.6
Excellent
894 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Employee Jack
I dealt from start to finish with a gentleman named Jack. To be totally honest, I cant remember when I last had such great service from a employee/representative. Jack simply could not to enough to ensure that the correct spare part for my ageing Trend router was located and supplied. I received the parts in great time and they are exactly what I required. Thank you Jack and Trend tool tech ...... Do all you can to retain Jack as a member of your staff, that would be my advice
3 December 2025
Reply from Trend Tool Technology
Hello Graham,
Thank you for taking the time to leave such a kind review on our page. I am delighted to hear that Jack was able to assist you in obtaining the correct parts for your router and that they arrived promptly. I will be sure to pass this feedback to Jack, he will be please to hear you had such a positive experience.
Thank you,
Kaytlin (Customer Services)
Reply from Trend Tool Technology
Hello ,
I'm glad to hear all is well with your order, Thank you for your feedback.
Kaytlin ( Customer services)
Confidence through knowledge
Technical support really know their stuff, answering all the questions I had most satisfactorily. That always gives you confidence that the choices you make are the right ones for the specific project.
1 December 2025
Reply from Trend Tool Technology
Hello,
Thank you for taking the time to leave a review on our page. We greatly appreciate your feedback.
We are delighted to hear that our technical support team was able to address all your inquiries and provide you with confidence in your project. This is precisely the experience we strive to deliver to our customers.
We are always here to help if you need any further assistance.
Thank you,
Kaytlin (Customer Services)
Quick service and I was kept well…
Quick service and I was kept well informed about my order.
24 November 2025
Reply from Trend Tool Technology
Hello Martin,
Thank you for your review. We greatly appreciate it. I am pleased to hear that your order arrived promptly and that the communication you received from us was satisfactory.
Thank you,
Kaytlin (Customer Services)
The Technical Support guys at Trend…
The Technical Support guys at Trend Tool Technology, Kevin and Jack, give superb service, and are both friendly and helpful. They sourced a replacement part for my husband's skeleton jig very quickly and sent it out same day.
25 November 2025
Unprompted review
Reply from Trend Tool Technology
Hi Mrs Town, thank you so much for your very kind review. It truly means a lot to us. So glad we could be of assistance. Kevin (Customer Services)
Shocking dust extractor
Shocking dust extractor. Spent £380 on the Trend T35 for a cheaply made plastic pole and not to mention the awful suction once their bags pop after only 15min use therefore the filter then has to be replaced.
4 November 2025
Unprompted review
Reply from Trend Tool Technology
Hi Jessica ,
Thank you for leaving a review on our page. We are deeply sorry to hear that our T35 extractor did not meet your expectations. As we Value our customer feedback, we would like the opportunity to speak with you regarding this matter so we can investigate the issue further for you. We appreciate you notifying us of your issues, please contact us at customerservices@trend-uk.com
Thank you , Kaytlin (Customer services)
Such a small order
Such a small order delivered with the speed and efficiency of a high value sale.
1 November 2025
Reply from Trend Tool Technology
Hello Paul,
Thank you for leaving a review on our page. We greatly appreciate it! I am pleased to hear that your order arrived promptly and that the process was swift and seamless.
Thank you, Kaytlin (Customer Services)
An Honourable Company!
I went to D&M's tool show at Kempton on October 11 and I took a voucher with me for £100 worth of Trend tools I'd never redeemed. I got it ages ago when I bought a Trend T11 Router and a Trend Router Table from D&M. Luckily there was no expiry date on the voucher. Trend were surprised, but honoured the voucher and I came away with a good selection of router bits!
I checked up my records and I actually got the voucher in 2018!! Well done Trend!
11 October 2025
Unprompted review
Reply from Trend Tool Technology
Hi John ,
Thank you for taking the time to leave a review on our page , it is greatly appreciated. I'm glad to hear you had a enjoyable experience with our team members at the D&M tool show and that you are happy with the products you purchased. I will pass your feedback onto the team who were at the show, they will be very pleased.
Thank you , Kaytlin ( Customer services)
Absolutly great service and an amazing…
Absolutly great service and an amazing product. I will be buying more!
16 October 2025
Reply from Trend Tool Technology
Hi Keiran , Thank you for taking the time to leave a review on our page , we massively appreciate it! I am glad to hear you are happy with the service your received.
Thank you , Kaytlin ( Customer services )
DO NOT BUY a Trend T7E router
DO NOT BUY a Trend T7E router ! I have just made the mistake of doing so from Amazon. The micro-adjust design is absolutely appalling in principle and is so stiff when engaged that you need a pair of slip-joint grips to turn the adjuster or risk getting blisters on your finger and thumb and a skinned knuckle where it will come into contact with the top of the motor housing. The first, (highest point), of the 8-stage depth gauge adjuster maintains the highest setting for the first two "clicks", then the 2nd to 7th settings are achievable with one "click", (which is correct), but the 8th setting, (lowest), is so badly misaligned that the depth gauge rod is unable to come into contact with it, (hence you only get seven settings instead of eight). The return springs on the micro-adjuster on the fence are too short and do nothing useful at all hence when out of the compression range of the springs you have to pull the die-cast alloy adjuster back, which then jars and binds on the rods. The two collets that are supplied are the cheap type not the professional type.......I could go on but now I need to get on with returning this junk to Amazon, (not their fault - an excellent "digital" company that actually works).
11 October 2025
Unprompted review
Reply from Trend Tool Technology
Hi Callum ,
I am glad to hear your order arrived quickly. Thank you for taking the time to leave a review on our page , we appreciate it a lot.
Thank you , Kaytlin (customer services)
A faultless transaction from start to…
A faultless transaction from start to finish. I'll definitely be shopping at trend again.
5 October 2025
Reply from Trend Tool Technology
Hi Nicky ,
Its amazing to hear you had a smooth and enjoyable experience with us here at Trend. Thank you for taking the time to leave a review on our page we massively appreciate it!
Thank you , Kaytlin (customer services)
As usual….,Trend delivers
Considering my router is now obsolete I was impressed a spare part was in stock. Very responsive telephone support and very efficient ordering system and delivery. It’s nice to see great service from Trend continues. It’s an increasingly rare characteristic in my experience and is much appreciated.
29 September 2025
Reply from Trend Tool Technology
Hi Tim ,
Thank you for taking the time to leave a review on our page, we really appreciate it!
I'm happy to hear you were impressed with the customer service level you received, we here at Trend always strive to offer the best service possible.
Thank you , Kaytlin (Customer Service)
Reply from Trend Tool Technology
Hello David, fantastic to hear you are happy with our very fast and efficient service. Really appreciate you taking the time to leave a review and for your kind words. Thank you, Kevin (Trend Customer Services)
My T18S/R14 18v router refused to start…
My T18S/R14 18v router refused to start up just when I had 5 doors and frames to do. Asked Tech support what I could try to get it working but it was broken. Filled in the repair form and got an email from a very nice lady (Kaytlin) confirming that they would collect and replace the unit (3 year old). Collected the next morning and new unit delivered 48 hours later. I can't fault that for a turnaround service and 5 doors and frames later, its working well again. Good old fashioned service and it didn't cost a penny either. Well happy.
9 September 2025
Unprompted review
Reply from Trend Tool Technology
Hi Graham ,
Thank you for taking the time to leave a review on our page, your feedback truly means a lot to us.
I'm Happy to hear you are pleased with the level of service and speed of the turnaround you received from us here at Trend. I am also glad to know the replacement i sent out for you arrived quickly and was able to get you back up and running.
Many thanks , Kaytlin (Customer services)
Fast efficient delivery.
30 August 2025
Reply from Trend Tool Technology
Hello Stephen ,
Im glad to hear your order arrived quickly, thank you for taking the time to leave a review on our page.
If there was anything we could do to improve your experience here with us at Trend please do let us know by contacting us at customerservices@trend-uk.com or 01923249911.
Thank you , Kaytlin (Customer services)
Great service parts ordered arrived…
Great service parts ordered arrived very quickly. and communication was great
11 September 2025
Reply from Trend Tool Technology
Hi Tim ,
Thank you for taking the time to leave a review on our page , we appreciate it. I'm glad to hear that you received great service and was happy with your experience with Trend.
Thank you , Kaytlin (Customer Services)
Reply from Trend Tool Technology
Hi Joan ,
Thank you for taking the time to leave a review on our page. I'm happy to hear your order arrived quickly and that you had an enjoyable experience with our service.
Thank you , Kaytlin (customer service)
Does what it should
Good tools, works as they should. Not the cheapest in price but a lot better than other brands
14 September 2024
Reply from Trend Tool Technology
Hello Mr Marshall ,
I'm happy to hear you are pleased with our tools you purchased from us and that they meet your expectations.
Thank you for your review , we massively appreciate it.
Kaytlin ( customer services )
T32M
Purchased a t32m extractor which stopped working just after 1 year which was not used very often.The box said it was under a 3 year warranty.I contacted trend which I was told because I had not registered the product it would not be repaired which I had not realised I had to do.I was very disappointed with trend and will not be purchasing any further products from trend.
8 September 2025
Unprompted review
Reply from Trend Tool Technology
Hello Pajl ,
I do apologise that you feel disappointed with the service you have received from us. Here at trend customer service is our top priority and we aim to give every customer the highest level of service possible, i am sorry you do not feel like you have received that. That being said we do have terms and conditions we have to follow when it comes to warranty repairs.
It is also displayed on the packaging of the product that it does require registration online to be able to qualify for the 3 years warranty.
You can find all of our warranty t&cs here to read - https://www.trend-uk.com/warranty
Again i am sorry we were unable to help you further with your enquiry.
Thank you , Kaytlin ( Customer service )
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.