Trendcarpet Reviews 1,666

TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

Very late delivery, and transporter refused to deliver my purchase at door step, so I had to drive my car and meet with him in town. And trendcarpet refused to give me any discount due to of what happ... See more

Rated 5 out of 5 stars

Good prices, fast delivery and good quality carpets! 👌 We bought Otago carpets in three different sizes, 2 round and one rectangular. Very happy with all of them ☺️

Rated 1 out of 5 stars

Terrible experience with Trendcarpet! The carpets ewre of shockingly poor quality (thin, cheaply made, and nothing like what was advertised). To make things worse, their customer service is nonexist... See more

Company replied

Rated 4 out of 5 stars

The carpets are so soft and nice, they fit really nicely on my house, the only problem is that we expected them bigger than what we get, I think next time we will mesure it better 😅

Company details

Information provided by various external sources

Velg mellom +10 000 moderne og orientalske tepper. ✓ Gratis Frakt ✓ Handla trygt med faktura ✓ Rask levering ✓ 14 dagers åpent kjøp.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 1 out of 5 stars

The carpet smell terrible.After getting…

The carpet smell terrible.After getting a return label with fedex company 100%ignore me.Almost two weeks no one came take the carpet still have it.Waiting response for a week.

10 October 2024
Unprompted review
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Reply from Trendcarpet

Hej Irma,
Tack för din recension.

Vi beklagar problemen du har haft med returprocessen och att upphämtningen av mattan inte har skett. Om du har problem med att boka returen rekommenderar vi att du kontaktar oss igen via telefon eller e-post, så att vi kan hjälpa dig så snart som möjligt.

Tack för ditt tålamod, vi gör vårt bästa för att lösa detta.

Ditt Trendcarpet Team

Rated 2 out of 5 stars

Delivery in an unattractive condition

To save space during transportation, the carpet was tightly tied in half with ties and because of this, the carpet material was stretched out very much in the middle, now it looks much worse than the old carpet that I ordered from you ((

4 September 2024
Trendcarpet logo

Reply from Trendcarpet

Hej Karel,
Tack för din recension.

Vi beklagar ifall mattan levererades i ett oförväntat skick. Vi rekommenderar att du kontaktar oss med bilder på mattan, så att vi kan undersöka om den verkligen är skadad. Vanligtvis bör sådana veck eller sträckningar lägga sig efter en tid, och mattan bör återgå till sitt normala utseende, men det kan vara bra att ta en titt på ditt fall bara för att säkerställa detta för dig.

Tveka inte att höra av dig så vi kan hjälpa dig vidare.

Ditt Trendcarpet Team

Rated 3 out of 5 stars

Very late delivery

Very late delivery, and transporter refused to deliver my purchase at door step, so I had to drive my car and meet with him in town. And trendcarpet refused to give me any discount due to of what happened.

3 August 2024
Rated 5 out of 5 stars

Lovely color carpet

I've bought a wool carpet in saffron.The delivery was slightly slower than expected, but was worth it. The carpet is lovely. It's the main piece in my livingroom.

8 October 2022
Unprompted review
Rated 5 out of 5 stars

Loves it

Superfornøyd! Tepper til en rimelig penge og rask levering. Ekstra pluss for gratis frakt;)

27 May 2022
Unprompted review

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