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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items like curtains and cushion covers are beautifully made, durable, and fit perfectly. Many people highlight the outstanding customer service, describing the staff as helpful, professional, and attentive to individual needs, often going above and beyond expectations. The overall service is frequently described as excellent, with consumers appreciating the personalized approach and the efficiency of the entire process. However, some customers also noted that it took a fair bit of perseverance to get through to someone when they had questions, despite receiving excellent support once contact was made.

What people talk about most

Product

People report positive experiences with product, expressing high satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the high-quality... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and efficiency, with many... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the store to have some curtains made for our caravan. The personal attention we received was amazing. We were given a tour of the factory store to choose our material followed by a detailed... See more

Company replied

Rated 5 out of 5 stars

These are the second set of curtains we've had for our narrowboat this town we've had blackout absolutely fantastic they fit like a glove and they do what they should really pleased with them this co... See more

Rated 5 out of 5 stars

This company exceeded all expectations. Their customer service was amazing. My curtains are so well made and beautifully packaged. The curtains were ordered, made and posted within a week. If you are... See more

Company replied

Rated 5 out of 5 stars

Great customer service and very helpful. Top quality curtains. I got a quote from Hillarys and dunelms for made to measure curtains and Trendfurnishings were far cheaper than both and better quality.... See more


Company details

  1. Curtain Maker and Retailer

Written by the company

TREND FURNISHINGS - MANUFACTURING EXCELLENCE SINCE 1987 Trend Furnishings (Established in 1987). Based in Bolton (North West) where our skilled staff manufacture ALL our products on site. If your size isn't available, contact us and we will provide you with a FREE quote!


Contact info

4.9

Excellent

TrustScore 5 out of 5

209 reviews

5-star
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Rated 5 out of 5 stars

Bought 4 dark green velvet cushions…

Bought 4 dark green velvet cushions from this company. Excellent quality and price. Royal Mail failed to deliver them ten days after they had been dispatched so I contacted Trend furnishings who promptly replied then sent a replacement order via DHL and two days later my gorgeous cushions arrived. I would highly recommend this company for their quality products and their customer service. Excellent! 5*
Kind regards
June

11 December 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

We can see you opted for the Belissimo fabric cushion covers (which is a thick, smooth and plush fabric).

We are in the process of introducing a clearance range (which again will be all the high end fabrics and made on site in our factory by our dedicated and skilled seamstresses.

All of our Customer Care Team are based on site in an office connected to our factory and so issues can be resolved quickly and smoothly in a timely manner.

If you require anything further please feel free to contact us and we will assist.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

This company were great they advised me…

This company were great they advised me exceptionally well and the end result was beautiful curtains that I love ❤️

5 November 2022
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for taking the time out and leaving us a positive review.

Our Customer Care Team is based on site and can advise customers with all their questions.

Once the measurements have been confirmed, the order is passed through to our cutting department where the process begins.

Everything is handled on site and so avoiding the need for any middle men making their margins.

If you require anything further please feel free to contact us and we will assist.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Lovely quality and very helpful

Lovely quality and very helpful, when placing an order

10 December 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Many thanks for taking the time out and leaving us a positive review.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service, superior quality product and super helpful. If you have issues with what you are asking for or if they’re special requirements they go out of their way to make sure you are completely satisfied with your purchase.

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Narrowboat curtains

Trend made a full set of narrowboat curtains to our dimensions at an unbeatable price. Communication was excellent after some delay in obtaining a quotation.
Manufacture was quick and delivery trouble free. Would definitely recommend, we are very pleased with the quality of these curtains.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

I Can not thank them enough for our curtains

I Can not thank them enough for our lovely curtains made to measure.
The communication from start to finish was excellent.
I will be definitely be using them again.
AA+
Regards
David west

23 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for your review. Much appreciated.

Everything we make is made on site by our dedicated and skilled cutting team and seamstresses.

Regarding the communication - we have an on site team of Customer Care Advisors who are here to assist customers with any of their requirements.

Glad you had a good experience with us.

If you require anything from us in the future please feel free to contact us and we will assist.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Top quality, very heavy and better than expected

What can I say but if you don’t get curtains from here you are missing out on top quality curtains at a very very good price. I will be buying more curtains from them and recommend them to everyone. I bought the extra long and extra wide bay window curtains in navy and they are perfect. They are top quality, very heavy and better then I ever expected. I give them 10/10

6 December 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for taking the time out and leaving us a review. As a small UK based manufacturing business it is appreciated.

You're right to point out you ordered our extra wide and extra long curtains which not many companies offer. Thankfully we're in a position where we have the facilities to offer this service. So regardless of how wide your bay window might be, please feel free to contact us and someone will be on hand to assist with your requirements. We offer curtains that are upto 200 inches wide and 200 inches in length.

If you require anything further from us please feel free to contact us and we will assist.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Excellent service

Excellent service, good quality made to measure curtains for our motorhome. Hand delivered as local . Lovely friendly man . Will definitely be ordering more as we refurb our motorhome .

3 December 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for the review.

We can see from our records you ordered the Kalmar fabric in the Dark Grey and they were extra wide. glad you like the curtains and the service.

We're based in Bolton, and where feasible we like to hand deliver the curtains as it gives us an opportunity to speak with our customers and gather their thoughts on the curtains they purchase.

We look forward to you coming to visit us on site so you can see how a proper UK based manufacturing site operates and the jobs it creates during these hard times.

Thank you again for your custom.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Made to measure curtains

Found this company on line,contacted them and asked for samples of fabric. The staff were very helpful and my samples arrived quickly.I was looking for made to measure as I had a long drop and required longer header tape. The curtains arrived within the timescale provided, and very well packaged. I am amazed at the workmanship of these curtains, just perfect and such good value for money.

2 December 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for the review.

We can see you opted for the Mayfair Cream Velvet fabric with the 6" pencil pleat tape top.

We're really happy to know you appreciated and enjoyed the service you received from our company.

As you can see from the curtains, everything is made on site in the UK by our experienced and skilled staff.

You will have noticed there was no fancy marketing materials or fancy ribbons. This is simply to keep the costs and we pass this onto our customers. We would much rather focus our attention on the quality of the curtains and cushions we offer.

If you require anything further from us please feel free to contact us and we will assist.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Trend Furnishings - Exceptional Service

Discovered Trend on Amazon, whilst looking for curtains for our caravan having decided to replace the factory fitted wooden blinds.
Having had several conversations with Trend, they were always very prompt and courteous with their responses and we're very accomodating in sending samples.
We eventually settled on Mayfair Black velvet made-to-measure fully lined curtains (7 pairs) with eyelets, the price was extremely competitive and the finished curtains were absolutely perfect and look stunning in the caravan.
Thanks to all at Trend for an exceptional, efficient service.
I will have no hesitation with using Trend for all my future curtain needs.

12 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Firstly, many thanks for the positive review. Really appreciated.

Regarding the wooden blinds - we've had a lot of queries from customers wanting to replace their blinds. We're finding the main reason for this relates to the rising cost of gas and electricity. Curtains are considerably more efficient at keeping the cold out and thereby reducing the energy bills in the long term.

Mayfair Black - the Mayfair range as starting to become a star seller for us. It's a thick plush velvet which really helps at keeping the cold out.

Eyelets - all out eyelets are sourced locally and are made out of steel. This ensures the longevity of the curtains. The curtains with eyelets imported form the Far East are made of a cheap quality and are very easy to bend. In addition to this, we also sew a buckram inside the top of the curtains to add a bit more stiffness to the curtains so that when you hang them they don't look flimsy and drape smoothly.

If you require anything further in the future please do not hesitate to contact us.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Highly recommended Trendfurnishings

Highly recommended Trendfurnishings
I can't ask for more. Very good quality material. 10 /10 . I love my cutrines, I received a lot of compliment.
I can't forget to mentioning excellent customer service , I was advised to order samples to make a better choice. Quick and easy to order. Shipping fast. Very impressive how they look after clients. Definitely buy again as they price is very good. A.G

15 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for the review.

You opted for the Belissimo fabric in the Black finish with a 6" pencil pleat finish at the top.

Glad you like the curtains and also the service.

If you require anything further in the future please feel free to contact us and someone will be available to assist.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Exceptional quality and service

Exceptional quality and service. Highly recommend!

17 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for taking the time to leave us a review.

We're really happy you like your curtains.

You purchased our extra wide and extra long thick velvet (Mayfair) curtains with the 6" pencil pleat tape at the top. These really do look elegant and nicely finished off with a 6" pencil pleat allowing the curtains to drape beautifully.

If you require anything further from us please feel free to contact us and we will assist.

Kind regards,

Trend Furnishings

Rated 5 out of 5 stars

Curtains

I have ordered some made to measure curtains. Customer was extremely pleased with them. Very efficient service and extremely reasonable.
Great customer service. I will definitely be using them again in the future.

11 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for the review.

We can see you ordered the Mayfair curtains with the 6" pencil pleat and the New Teal colour.

Glad you and your customer like the curtains and the service.

If you require anything further please do not hesitate to contact us.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Very helpful, efficiant and explained everything I wasn't sure about. Will definitely recommend to friends and will use again in the future.

1 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for the review.

You opted for the Mayfair in the Ebony for your static.

We're happy to hear you like your curtains and also the service received.

If you require anything from us in the future please feel free to contact us.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Made to measure and customised curtains …

I had been having difficulty with measuring and finding curtains for my kitchen, I couldn’t find the length I needed anywhere, so I noticed that Trendfurnishing offered made to measure curtains, I was still confused about how to measure for the correct length with the heading that I wanted.
That’s where Sarah came in! I am so glad that I called , she not only advised on how and where to measure from but offered to make the curtains with an eyelet top that I wanted as well.
After she checked everything the curtains were made and arrived really quickly.
The curtains fit and hang lovely you can tell that a lot of care and attention has been taken in making them.They look great and the length is just right.
So happy 😀
I will be ordering again

10 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for taking the time to leave us such a positive review.

As a UK based manufacturing business, we ensure we've kept everything we offer under the same roof i.e. all our fabrics and components are stocked in our warehouse, the manufacturing is all on site, our Customer Care Team is on site and the owners share an office with the Customer Care Team to ensure any queries and questions are dealt with in a timely manner.

Sarah is an asset to the business and has a thorough knowledge and understanding on what we offer as a business. All our Customer Care Team have been advised to ensure customers have been clearly walked through the process of measuring the requirements they need for their curtains and cushion covers.

We offer our eyelets in 4 different colours allowing customers to match their poles to the eyelets.

Many thanks again for your feedback and please feel free to contact us again if you require any further assistance.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Amazing customer service and great…

Amazing customer service and great curtains. Excellent communications, despatch and delivery. From start to finish very positive experience. There was a problem with length of 2 pairs of made to measure curtains, so I contacted them. Their customer service was outstanding in that replacement pairs were made, despatched and received all within 72 hours. Will without hesitation use them again.

4 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for taking the time out to leave us a review. It's much appreciated.

As a UK based manufacturing organisation, we pride ourselves on the service we deliver to our customers.

All our curtains are made on site to order at a very competitive price.

If you require anything further in the future please do not hesitate to contact us and we will be more than happy to assist.

Take care.

Customer Services Team

Rated 5 out of 5 stars

Quality Product and Excellent Service

I saw their curtains on Ebay and their pre-cut sizes didn't fit what I needed. So I contacted them via their contact details and then Sarah contacted me back. I sent her my measurements and sent her some photos and she came back with the size I needed and a Quote. I ordered samples and chose colour and wrote back to accept the quote.

I paid the invoice and then immediately order was passed to factory. about 4 days later Sarah Wrote to me to advise the product was dispatched and sent me DHL tracking number. Delivery Arrived well Packaged 2 days later.

We're very pleased with quality of the product and the fit is very good.

From speaking to friends and looking at other supplier websites I think the price we paid was extremely good for the size and quality of the product. Probably better than half price, we paid under £30 per SQM for thermal curtains with a cotton backing.

I would definitely recommend Trend and we're now going to order curtains from Trend for our Bedrooms too.

3 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Firstly, many thanks for taking the time out to leave such a detailed, precise and positive review. As a small business it means a lot to us and our staff.

The Mayfair curtains are turning out to be a big hit with our customers. We have a dedicated on site Customer Care Team that deals with all our customers needs and requirements. The reason for the speedy delivery is due to the fact we have everything on site i.e. the fabrics are stored in our warehouse and production is also on site from start to finish.

We can guarantee all our customers that we will not be beaten on price or quality. We aren't cheap because of our product. We're reasonably priced due to the fact we outsource NOTHING and your curtains will NOT be wrapped in branded boxes/packaging or come with any fancy ribbons or marketing material etc.

Many thanks for recommending us to family and friends.

We look forward to serving you again.

Take care and thanks again for such a glowing review.

Kind regards,

Customer Care Team
Trend Furnishings

Rated 5 out of 5 stars

Excellent curtains made in the UK

There was a friendly, helpful exchange of messages before I placed my order. I first had a look at ready-made curtains in John Lewis, and groaned when I saw they were nearly all made in China.

The curtains I ordered were very carefully and beautifully made – far better than I would have got from the department store, and at a better price. They fit perfectly and look excellent in the living room. A very happy customer.

1 November 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for taking the time and leaving us a review. As a small business it really is appreciated.

Our staff are always on hand to assist customers with their requirements and assist with any questions they may have. Our Customer Care Team have been trained to make the measuring process as seamless as possible and we always advise customers to get the measurements correct and leave the rest to us.

John Lewis - we regularly have customers drawing comparisons of our products with John Lewis. But you're right, our curtains are made on site by our own staff with a considerable amount of care and attention (lets not forget the experience and skill that goes into making each pair).

Price - can't really compare us to John Lewis. Our curtains will not come with any fancy ribbon, marketing material or branded packaging. Our curtains will come packed in a tough plastic bag and then packed in a dark grey bag.

If customers don't care about the fancy ribbons etc, then please come and visit us. If you like the ribbons and branded packaging we might not be the best manufacturer for you (apologies).

Glad you like our service and the curtains.

If you require anything further in the future please feel free to contact us and we will be happy to assist.

Kind regards,

Trend Furnishings

Rated 5 out of 5 stars

Excellent company

Excellent company, was told about Trend Furnishings by a friend who had used them in the past. So very helpful when choosing fabric and gave plenty of options and recommendations. Great price as well, will be recommending them to others as well.

28 October 2022
Unprompted review
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Reply from Trendfurnishings

Hi Sam,

Many thanks for taking the time to leave us a review.

As a company we always ensure we give our customers enough time to go through all the options to ensure they walk away content that they've made the right decision.

Between the owners and the staff, there is over 200 years of experience in this industry so our customers are in safe hands.

Thanks again for coming to visit us and trusting us with your fabric requirements.

If you require anything else in the future please feel free to contact us and we will assist.

Kind regards,

Trend Furnishings

Rated 5 out of 5 stars

Out standing made to measure curtains

Ordered in person made to measure curtains for our very wide caravan patio doors. There is an extremely large selection of materials, designs and colors. Very helpful, friendly and knowledgeable staff. The quality and workmanship of the curtains is of a very high standard. I would highly recommend and will be buying curtains again when needed.

27 October 2022
Unprompted review
Trendfurnishings logo

Reply from Trendfurnishings

Hi,

Many thanks for taking the time and leaving us a review.

We've been through our records and can see you opted for the Cotwold Mocha fabric with the premium poly cotton twill lining.

Your curtain sizes were 160" wide which are deemed to be very wide curtains. But this wasn't a problem for us as we make everything on site!!

We like to take our time with customers and our aim is to ensure customers walk away happy and reassured that they've made the right decision and choices and also have an idea of how to hang the curtains. Having been in the industry for over 40 years we think we know what we're doing ;)

All curtains are made on site by our staff and nothing is either imported or outsourced. We cannot be beaten on the price or quality of what we offer and have streamlined the ordering process for customers.

Many thanks again.

If you require any further assistance please feel free to contact us.

Kind regards,

Customer Care Team
Trend Furnishings

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