The delivery of my bracelet was super fast.....I believe less than a week. I have somewhat mixed feelings with respect to the bracelet, however. The color is beautiful but the links that separate the... See more
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Review summary
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The buying experience is great, the delivery is very fast and the communication is good but the product isn’t on par as the hype it was given. The chain itself is impeccable but the clasp and the end... See more
Company replied
The bag we ordered is fantastic quality! Coming from Denmark to Canada, it did take more time than what was noted - it took almost a month, BUT once we got it, we were VERY SATISFIED!
Company replied
Easy shopping and great ties! The only detractor for me was learning that significant customs duties were due on delivery.
Company replied
Company details
Written by the company
We're Trendhim. We're a men's accessory company. To us. Men’s accessories are not about dressing up for special occasions, or reserved for a specific group of men. It’s not about gimmicks or necessarily looking good. It’s about expressing yourself, telling your story, and one way to do that is through the smaller things you wear, accessories. We want to help men tell their story. All kinds of men, all kinds of stories. We design fashionable, affordable and quality men's accessories, and sell directly to consumers online, worldwide. We do this through our own portfolio of brands, that each help men tell their story in different ways.
Contact info
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Top Notch - Trendhim
The bracelets arrived in perfect condition and on a timely basis. Good job Trendhim. For this the order is rated a 5 star.
I was disappointed that Canada Customs charged me additional $ for import duties and taxes. I reported this to Trendhim and they are acting to reimburse me fully . That warrants a 6 star rating!!!!
19 March 2026
Reply from Trendhim
Hello Gary ! 🤗
Wow, 5 stars! 🌟🌟🌟🌟🌟
We cannot thank you enough for your support. We hope you keep coming for more and for your shopping experience to be as amazing as the last.
Enjoy your Trendhim products! 💚
Polina, Trendhim
the service was great
the service was great, my parcel was on time, any questions i had were answered quickly.
18 March 2026
Reply from Trendhim
Hi Fred,
Your 5-star review puts the biggest smile on our faces! 😄
It's a reminder of why we love what we do!
Here's to more stylish journeys ahead!😎
Best regards,
Eva, Trendhim
Great quality wallet!
Great quality and compact wallet, no duty and fast shipping! All I wanted, to recommend!
6 March 2026
Reply from Trendhim
Hi Anthony 😊
Your review means the world to us! We can't wait for your next visit 💙
Have a great day!
Celia, Trendhim
First impression
I shopped atTrendhim a very first time. I liked it how they have limited stock with each n every item is unique. Very clear product details. Not only I received my order within 3 days, the size and finishing of product is at point. I would definitely shop more at Trendhim and highly recommend others too.
26 February 2026
Reply from Trendhim
Hello Narinder !💛
Thank you so much for choosing Trendhim and for your five stars ! ✨
Looking forward to growing your Trendhim collection, 🛍️
Nevila, Trendhim
Reply from Trendhim
Hello Franz! 🤩
Thank you for your kind words and these shining 5 stars🌟!
We hope you have a beautiful day!😍
Polina, Trendhim
Good quality product
Good quality product. It was my second purchase and still happy with service.
19 February 2026
Reply from Trendhim
Hi Charles, 🤗
Wow... your 5-star feedback made our day!💫 We’re so happy to hear that you enjoyed your experience with us.
Your support inspires us to keep delivering the quality and care you deserve. Hope to see you again soon!
Remo, Trendhim
Reply from Trendhim
Hello Matt,
We’re very sorry to hear that you feel this way 😔
This is certainly not the experience we want our customers to have. We would really appreciate it if you could share a bit more detail about what didn’t meet your expectations, so we can better understand the issue.
Please feel free to reach out to our customer service team — we’ll gladly look into it and find a suitable solution for you 🙂
Thank you for your feedback.
Trendhim, Celia ☀️
Great seller
Great seller ! Order was quick and shipping plus receiving product was great 😊.
One of my favourites, the Colour and shimmer of metal finish does not disappoint, beautiful piece and new favourite.
6 February 2026
Reply from Trendhim
Hi Kyle ! 🤗!
Your feedback means the world to us 🌏 💙.
We are grateful that you took the time to write this great review for us, and all the customers reading you.
It gives us the energy to keep doing our best for you every day!
Karine, Trendhim
Very disappointing experience with…
Very disappointing experience with Trendhim.
I returned an item following their instructions and provided a tracking number. The package stopped being tracked in transit, meaning it will never reach the destination — something that unfortunately can happen with carriers.
Since then, their AI customer service keeps repeating that I will only be refunded once the item arrives, which is impossible. I have explicitly asked to speak with a real person, but I only receive the same automated responses over and over again.
No refund, no human support, no resolution.
I’m posting this to warn future customers:
---- if anything goes wrong with a return or delivery, you may be completely blocked by an AI-only support system, with no way to escalate or get help.
This is extremely frustrating and not acceptable for an online retailer. Think twice before ordering.
6 December 2025
Unprompted review
Reply from Trendhim
Hello Salma😊,
Thank you for your review. I checked your case, and I am happy to learn that you have now been taken care of.
One of our colleagues has already contacted you directly and handled your request accordingly. As explained, the package was refused, and the situation has been reviewed and resolved by our team.
We apologize for the frustration this experience caused and appreciate your patience. If you need any further assistance, please do not hesitate to reach out to our support team. I can guarantee that a real person will answer back.🙌
Amllel-Trendhim
Excellent Quality!
The bag we ordered is fantastic quality! Coming from Denmark to Canada, it did take more time than what was noted - it took almost a month, BUT once we got it, we were VERY SATISFIED!
16 January 2026
Reply from Trendhim
Hello Jenny😊
Thanks a ton for your feedback! 🤗 You're what makes our work so awesome. We will keep on improving to earn that one missing star!🪄
Enjoy your day! ☀️
Amllel, Trendhim
Reply from Trendhim
Hi John ! 🤗!
Your feedback means the world to us 🌏 💙.
We are grateful that you took the time to write this great review for us, and all the customers reading you.
It gives us the energy to keep doing our best for you every day!
Sandra, Trendhim
Misleading and subpar.
Misleading and subpar. Very disappointed.
Items from PRC (CHINA!), not from Denmark.
Additional Taxes/Tariffs to pay (Was not informed).
Bought the MAMUT watch and 2 Silver bracelets. Was expecting better "DANISH" quality, finishing, and packaging. Also, could not use/apply the advertised cashback (first order were the bracelets then the watch)! Very disappointing.
14 January 2026
Reply from Trendhim
Hi ZS,
It is disheartening to hear about this but please know it is never our intention. 😔 We greatly value your feedback and we're committed to making things right. We sent you an email for a chance to discuss and resolve the situation. 🙏
Looking forward to hearing from you. 🍀
Amllel, Trendhim
The order took too long
14 January 2026
Reply from Trendhim
Hi Maxime,
It is disheartening to hear about this, but please know it is never our intention. 😔 We greatly value your feedback, and we're committed to making things right. We sent you an email for a chance to discuss and resolve the situation. 🙏
Looking forward to hearing from you. 🍀
Amllel, Trendhim
There in holland! Takes forever. Than you get 20 buck import tax on your 100 buck order.
It was so long ago I cant remember when I ordered them. Over a month easy. They make it look like your ordering from a Canadian company. ca. (it’s deliberatly deceptive)until you put it through and find out their in Denmark. I would never order underwear from Europe. I’m not Elon Musk. I think I Ordered 12. Got 9. Not sure why I would order such a weird number. Anyhow pakage wasnt even closed really so anyone could have pinched from the box on the way. No tape nada. Worst shipping package bar none. Amazing it made it all. Handling (for what?) and duty added 27 bucks to a 100 dollar bill. And there to tight and obviously your not able to return it without another massive hassle. Weird thing. I oredered a winter over coat and I noticed after i bought they were in Morroco. 118 bucks so Im expecting to never see my money or coat. It arrives, looks truly awesome and no surprises on the money. Go figure
11 January 2026
Unprompted review
Reply from Trendhim
Hi Ron!
It is disheartening to hear about this, but please know it is never our intention to mislead you in any way. I see that you already contacted our support team, and we are currently waiting for your response to our last email.😔 We greatly value your feedback, and we're committed to making things right. We sent you an email for a chance to discuss and resolve the situation. 🙏
Looking forward to hearing from you. 🍀
Amllel, Trendhim
Christmas gift
Hi,
We placed an order on December 18th, 2025.
We haven’t received our items or any feedback on December 31th. Tracking update is stock on
December 19th.
18 December 2025
Unprompted review
Reply from Trendhim
Hello Daniel,
Words cannot express how sorry we are about your negative experience. 🙏We appreciate that you took the time to let us know how we can learn from this. We've asked Trustpilot to request your order number and contact details so we can work towards a solution that meets your satisfaction. 💙
Meanwhile, we hope you have a wonderful day! ☀️
Amllel, Trendhim
Shipping process is a nightmare
Ordered an item on December 14th as a gift for Christmas. The useless tracking said it had been shipped to Canada on December 16th , and continued to say it was still in Denmark . Finally arrived in Canada on December 29th, and received at my address on December 31rst. Customer service was responsive but absolutely uninformative. I paid 13% sales tax to Trendium , then upon arrival Canada customs assessed a 10% duty charge and another 13% HST. The whole experience was terrible. They should ship items using a courier , not the unreliable postal service. They should also be clear about taxes and duty charges. I ended up paying $120.00 duty/taxes, on a $317.00 item.
31 December 2025
Unprompted review
Reply from Trendhim
Hello John!
Words cannot express how sorry we are about your negative experience. 🙏We appreciate that you took the time to let us know how we can learn from this. We've asked Trustpilot to request your order number and contact details so we can work towards a solution that meets your satisfaction. 💙
Meanwhile, we hope you have a wonderful day! ☀️
Amllel, Trendhim
The magnet as fall off after 5 days.
The magnet as fall off after 5 days.. Really sad.
22 December 2025
Reply from Trendhim
Hi Doriane,
It is disheartening to hear about this, but please know it is never our intention. 😔 We greatly value your feedback, and we're committed to making things right. We sent you an email for a chance to discuss and resolve the situation. 🙏
Looking forward to hearing from you. 🍀
Amllel, Trendhim
Very bad experience, shipping ETA is false
Very bad experience and lack of any reply from customer service ... This was my first order and the items are still in transit based on the useless tracking link.
The 7-10 business days shipping ETA when placing an order is just a scam as the items will probably be shipped (if arrived) way after.
27 December 2025
Unprompted review
Reply from Trendhim
Hello Mazen!😊
We’re very sorry to hear about your experience and for the frustration caused by the lack of communication. This is certainly not the level of service we aim to provide, especially for a first order🥺. We understand how concerning it is to see limited updates on the tracking.
We will contact you directly as soon as possible to review your order and provide you with a clear update on the shipment status.
Talk to you soon!
Amllel-Trendhim
Very very happy my husband loves his…
Very very happy my husband loves his new bracelet arrived before Christmas and I’m so happy I ordered from your website. I will order more stuff as the quality and service is amazing. Thank you.
24 December 2025
Reply from Trendhim
Hi ABIR,
Big thanks for your order and the awesome review on Trustpilot! ⭐️
Those five stars? Absolutely stunning! ✨
Here's to a fantastic day ahead!🎉
Kat, Trendhim
Reply from Trendhim
Hello DANIEL,
Your 5-star review puts the biggest smile on our faces! 😄 It serves as a reminder of why we love what we do!
Here's to more stylish journeys ahead!🕺
Best regards,
Nevila, Trendhim
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