Trendia Reviews 3,047

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were unhappy with their experience overall. Many customers report extremely poor customer service, finding it dismissive and difficult to reach, with calls often going unanswered. People frequently received products that were of very low quality, not as described, or completely different from the website's images, with issues like poor material, bad stitching, and inaccurate colors. Reviewers also faced significant problems with returns, as the company's policy was often unhelpful or denied refunds, especially for international customers or if the company didn't deem itself at fault. However, some customers also noted positive experiences, praising the quality of materials, stitching, and the overall beauty of the clothing and other items, often at reasonable prices. A few other people also felt that the customer service was excellent, with responsive and helpful support that resolved issues efficiently.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy, with some customers expressing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the good quality fabric,... See more

Order

Consumers find the ordering experience to be ambiguous, with some reporting simple ordering processes and... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting unhelpful responses... See more

Price

Reviewers mention ambiguous feedback about price, with some customers praising the reasonable prices and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had an issue with receiving the wrong size and was frustrated with the return process. However, after posting my review, the manager reached out to me promptly and offered a refund for the... See more

Rated 1 out of 5 stars

Substandard quality. Extremely poor customer service. Return policy only on paper but no actual returns! Poor sizing. Would never order from this company again! Please be careful as you would never... See more

Rated 1 out of 5 stars

First they did not move on shipping my order until I requested a refund through PayPal. I had ordered 2 items ( different price). They shipped the lower priced product 2 times and purposefully mislabe... See more


Company details

  1. Clothing Shop
  2. Beauty Products Wholesaler
  3. Jewellery shop

Written by the company

We take pride in providing goods made in different parts of India with affection to reach customers across the globe. We have proven our ability in Indian Clothing, Fashion Jewelry, and Accessories at affordable prices. We are now paving our path in Home Décor, Food and Health Supplements based on the demand. We thank every one that is part of our journey. Count on us for Kurta Sets, Sarees, Lehengas, Fashion Jewelry, Indian Sweets like Pulla Reddy, Dado's, Sri Krishna, etc.,. along with mouth watering chitale bakarwadi, A1 chips etc.,. You desire something not on the site currently, we go extra mile for you. Just contact us.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

3k reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor communication and delayed order shipment

They don’t give you any update on order status. You have to call in just for them to tell you the vendor hasn’t sent it yet and then you have to end up waiting for 1-1.5 months more. They should do a better job of communicating with their customers and shipping orders in within the ETA they give customers when they order.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

The quality reflects the low price and poor after sales customer service - Never again 1 ⭐️ for the item arriving

We purchased the item based on the image and it seemed cream.

However when the item was received it was more orange than cream and the sleeves seemed longer too.

Whilst we appreciate shopping online has its risks but most good companies offer a no quibble refund if the item is returned within 30 days.

We requested a refund and were advised the refund policy states that colours may vary and the item was not eligible for a refund.

We were simply glad we only bought one inexpensive item and based on our experience why would anyone buy from this company and poor customer service.

There is no guarantee the product you see in the image and the one you receive are identical in print. There seems no chance of a refund so why take the risk.

Would not recommend this company or their products.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Trend India is one of the worst online…

Trend India is one of the worst online place to shop. The products did not arrive on time and the website description for the fabric does not match actual fabric. Very poor quality fabric. The 3 kurtas outfit I bought had to be trashed in the garbage. I live abroad so can’t even do any returns.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this website

Avoid this website!
I just had a horrible experience trying to get a refund or an exchange! They said it’s too expensive to return the items for me so basically it’s not worth it, they were a nightmare and I will never shop with them and urge anyone to avoid buying from these people!!🤬😡

7 April 2025
Unprompted review
Rated 1 out of 5 stars

This company is a nightmare

This company is a nightmare! The sizes are all over the place and no US size charts. I was told I could return if clothes did not fit. Having NO luck getting a refund or any accountability. I feel totally scammed and purchased 5 dresses. Will file dispute with credit card company and with the Better Business Bureau. I recommend not to make the mistake of buying from Trendia in the first place and if you already have contact the Attorney General, Better Business Bureau and file dispute with your bank for return/freeze of funds. This company should be shut down. #TC180463

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Received my order today after a three…

Received my order today after a three week wait. Item is nothing like pictured nor described. They advertise as being a family run and independent small business however the quality is so poor and the shipping info was all from warehouses in China. Disappointed as £40 is a lot to spend on an item that’s nothing as described, pictured and ordered. Should have done my research before purchasing.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with my recent…

I am very disappointed with my recent purchase from Trendia . I ordered a 3-piece Nehru dress set that was supposed to include a kurta, pants, and a Nehru coat. However, when the package arrived, only the Nehru coat was included — both the kurta and pants were missing.
I contacted customer service immediately after discovering this issue, but they refused to help because it had been two weeks since delivery. Their response was that I should have taken a video while opening the package — but how am I supposed to know in advance that parts of my order would be missing? That is an unreasonable expectation for any customer.
This is very poor customer service, and I am extremely disappointed with how they handled the situation. I would caution others to be careful when ordering from this store — you may not receive what you paid for, and the company won’t take responsibility for it.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this website

Do not purchase from this website! Received my jacket that was supposed to be a bomber jacket, the quality and the I
image that they picture online is nothing like what I have paid for and received! Don’t waste your money on them! This site is a joke! They just scam you! Bad form, it’s awful that you trade like this - bad form!

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Don’t bother with this company!

Ordered two suits and one came without the dupatta. It took ages to even contact anyone and they then required an unboxing video to show the dupatta was missing. They then finally responded and said “For the above item, the vendor failed to send the dupatta, so we would like to offer a 20% refund on the product cost.”
Absolutely ridiculous- I would not have ordered a suit without a dupatta so 20% off is not my solution. I have asked to have the dupatta sent out as nothing else will match and I paid for the dupatta and now I have ben ghosted! No response!
Ridiculous website and horrendous customer service

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from Trendia

Do not buy from Trendia. They are scammers, the material described does not match the material received, their customer care won’t accept refunds as they call this a quality issue and they don’t issue refunds for quality issues. Such companies should be banned.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my purchase from Trendia. The product I received looks similar in color to the pictures on the website, but the fabric quality is completely different. It is made from very cheap material and does not match the description at all. I feel scammed by the misleading product representation. This was a waste of my money, and I regret buying from here. Very poor quality and a highly disappointing experience

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality material

Quality of their clothes are really bad. I bought 6 pairs of suits from them which they described as Rayon material and none of them were Rayon. Such cheap quality material that not even wearable at home. Please don't waste your money to Trendia Global. This is my first time purchasing from them. I have used an another site before and the material was much better and the delivery was also smooth.
Speaking about delivery I had to contact them twice regarding my shipment. I received my shipping tracking after I wrote them an email.
To conclude, I don't recommend this site to anyone.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

So pleased with my recent order!

I just love my recent order from Trendia! I ordered a kurta, and a kurta set. Colors were as advertised! The fabric and stitching is beautiful on both items. I especially like the blended material that doesn't wrinkle like cotton and feels cool against your skin. Beautiful detail work!

20 February 2025
Unprompted review
Rated 1 out of 5 stars

No order received and no response…

No order received and no response tlwhen contacting customer service.

Order places 8th December and did not arrive in time for Christmas. Chased order and still no response. Having to chase again but not holding out much hope.

Could not recommend them.

Order no.TC169136

8 December 2024
Unprompted review

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