trentbarton land Reviews 

Two buses never on time from Nottingham to Ilkeston and they are even skipping the buses which makes to wait for more than 20 mins…

Rainbow is the worst bus service. After 8:00 pm, buses only show up every 40 minutes.

The live times don't work so it's a case of turn up, ignore the board as they're wrong more often than not and hope a bus turns up. If you're due somewhere at a certain time leave around 2 hours clearance if you've got it to spare!

About as useful as a chocolate fireguard, no heads up about bus cancellations you can be waiting for a bus and then it be cancelled just like that, always late and drivers are miserable

Rubbish service as always. Nobody seems to be listening. Timetable tells us one time from. Etwall to Derby. Get there with plenty of time to spare. Electronic timetable tells me 10 mins to go. That’s great. Then 5 then due. Great all good. Then after sure. Sign gone no bus. Next bus another 15 mins away. Obviously a cloaking device on invisible bus. Rubbish. Return journey from Derby back just as bad. At Wardwick no sign of bus. Try for Willington bus v3. A red bus with Mickleover on from no sign for V3 goes past. Great. Another rubbish service. Letter to MP to follow doubt anything will happen. As Always. Journey out 1530 Etwall. Back 1900 on 20.8.24

This is the worst bus service probably in the whole country, multiple times it hasn't showed up when i've needed to take it to work resulting in me being late for work, thanks sixes for managing to ruin my day every time i need a bus

Cotgrave connection. Not good. Timed baffus never arrived missed meeting wife off the train. Same last time I waited for this service.

I came to broad marsh but station in keyworth section at 6 pm. I expect the bus will arrive at 6:35 as it says on the timetables on Sundays. The bus was late and the bus driver left me there without even being able to help me if there was another bus or a night bus. Very disappointed about the time that they are late. Whoever sees a very young bus driver, that is the one. Disgusting to leave somebody there without no where else to go. They even stopped to let passengers to go out which means. How the hell can’t they go back home without a bus?

Glass box design makes for uncomfortable heat and inadequate cooling system. Features to let you know the time and your location are often not working or inaccurate. Drivers happy to not wait for passengers near to the bus stop but will then try to lose time by waiting at subsequent stops. Some have few customer skills

Traffic meant id been waiting for 50 for an x38 bus that didn't come, got on a bus that went the longer way around, it took so long that the driver "ran out of hours" and just DUMPED us on a country road?? Twenty people sat in the middle of nowhere with no plan, just left to wait "for the next one". Still currently waiting. Disgraceful there's no system to grant people extra hours to at least FINISH THE ROUTE.

Date of the experience... every day :(
I don't know what's happened in the last year but the threes are absolutely shocking now. They either don't show up or are always late. They need to change their marketing from every 10 minutes to just show up whenever.

My driver Ryan was a credit to his job and really helped me when I made a daft mistake and boarded the wrong (similar looking and similarly timed) bus after rushing straight out of work at the hospital without checking the destination on the front and thinking it was mine. I hope his employers for the Indigo bus service read this and commend him.

10/10 to the bus driver on the 8.10pm bus from calverton on Saturday 13th July he went over and above to help a very distressed young lady who got on the bus in calverton to get safely to her destination

I am 7 months pregnant and I finished work at 5:30pm. These buses are supposed to be every 10 minutes and I was waiting for 40 minutes to get on a bus!
The service with these buses is absolutely appalling and it needs looking into. The journey from Nottingham to Hucknall is 20 minutes.
You need more buses on the roads. For three buses to show up at the same time it’s absolutely insane!

Before I could sit down was sent flying because driver driver pulled off n slammed brakes.nose n forehead dripping with blood the driver ignored me as he phoned office.i started videoing then,he offered no aid,refused to let me off the bus...unbelievable n all on video...shocking

Do your buses even exist!!! Because I have been waiting for an hour for one!!! Get a new job coz you suck at yours!

I was on a Rainbow one travelling from Nuthall to Nottingham.The route is always busy and the bus full. When we were approaching city centre the driver braked sharply and I was thrown from my seat onto the floor.!.The driver didn't stop the bus to enquire if everyone was ok.When I got off I asked what happened.He said that a lorry pulled in front of him.Ok I know these things happen but he didn't care if I was injured or anyone else for that matter.I reported this to Trent Barton on 25th July and I've had no response at all.We've got a lot of new drivers so maybe the training programme needs to reviewed.Customer safety is paramount.I reported it to Trent Barton customer services and no response which is why I'm writing this comment.They don't care.

The last 3 time I've tried to catch the bus, it counts down on the board, shows due and then... never shows up. A few minutes later the board shows the next bus. Unreliable service, useless to anyone trying to arrive at a specific time

Trentbarten are a Good Bus company. Always on time. i4, indigo and Threes are always fantastic. Always like The Bus drivers respectful and Good service.

Taking advantage of Download festival goers with their pricing and not explaining the £30 weekend ticket properly. Making it sound like that was the only option when in reality it was £2 each way.