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Trethowans - Poole Reviews 52

TrustScore 4.5 out of 5

4.7

Vanguard Road, Merchants House, BH15 1PH Poole, England, GB


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Rated 5 out of 5 stars

Katie Bickerstaff at Trethowans LLP, in Poole, was always helpful and at the end of a phone when we wanted advice and her assistance during the selling and buying process has been most helpful.

Company replied

Rated 5 out of 5 stars

I can’t thank Trethowans Solicitors enough, especially James, for the incredible support over what was a long and challenging case. From day one, James was approachable, patient, and always hap... See more

Company replied

Rated 5 out of 5 stars

Richard Dollimore has provided outstanding support to our family over the past 18 months. His advice has always been well considered and thorough and he is able to distill complex legal issues into l... See more

Company replied

Rated 4 out of 5 stars

Very efficient. A very pleasant solicitor who responded very quickly to my questions. Only reason not given a 5*rating was the cost- very expensive for adding a tiny alteration to my Will when someo... See more

Company replied


Company details

  1. #61 of 81 best companies in Law firm
  2. #34 of 62 best companies in Conveyancer
  3. #14 of 22 best companies in Divorce Lawyer
  4. #17 of 19 best companies in Employment Lawyer
  5. #28 of 37 best companies in Estate Planning Lawyer
  6. #102 of 153 best companies in Legal Services

About Trethowans - Poole

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

  • Vanguard Road, Merchants House, BH15 1PH, Poole, England, United Kingdom

  • 01202 673071

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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Rated 5 out of 5 stars

Very professional and made me feel…

Very professional and made me feel welcome.
Easy to communicate with regards to my requirements.

14 November 2025
Trethowans - Poole logo

Reply from Trethowans - Poole

We're happy to hear that you felt welcome and found it easy to communicate your needs. Thank you for your positive feedback!
Kind regards
Trethowans

Rated 5 out of 5 stars

Helped us all the way through

Helped us all the way through, and explained everything

21 November 2025
Trethowans - Poole logo

Reply from Trethowans - Poole

We're happy to hear that we could assist you and provide clarity throughout the process. Thank you for your feedback!
Kind regards
Trethowans

Rated 5 out of 5 stars

I would highly recommend Trethowans for…

I would highly recommend Trethowans for the very professional service I received during a house sale. From initial contact and phone conversation, I was then assigned to Mark and Jennifer who were fantastic and always kept me in the loop, responding promptly to emails and any questions I had, which was very reassuring and i would not hesitate to recommend them.

15 November 2025
Unprompted review
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Reply from Trethowans - Poole

We're happy to hear that you received a very professional service during your house sale. We appreciate your positive feedback and are grateful for your recommendation.
Kind regards
Trethowans

Rated 1 out of 5 stars

Avoid Trethowans, Poole like the plague

Avoid Trethowans, Poole like the plague. I have been a client of Dickinson Manser and latterly Trethowans for nearly 40 years and I was extremely disappointed with one of their partner’s attitude. The Partner, Residential Property sat on remortgage paperwork for weeks and weeks and weeks and didn’t have the courtesy of replying to emails. I have subsequently taken numerous re-mortgages and a purchase to another local firm of competent solicitors. The partner’s delay could have lost me a fixed rate deal but he had the temerity to say he was irritated with me because I contacted another member of Trethowan’s staff who was recommended to me by a landlord friend to see if they could deal with my paperwork in a professional and timely manner. In the end I had no option but to collect the lender’s unattended paperwork from Trethowans and drive it to another local frim of solicitors.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Trethowans - look no further.

Having used several solicitors over the years, I consider myself reasonably experienced, and I understand what to expect. And then I met Adam Scott of Trethowans. What an exceptional person, and obviously a supremely experienced solicitor as well. I can think of no higher accolade than to say that I would consider no one else should I require his speciality services again in the future. The experience of dealing with the firm from the first phone call to the end of their service was faultless, too. Look nowhere else.

4 November 2025
Unprompted review
Trethowans - Poole logo

Reply from Trethowans - Poole

We appreciate your very kind words and are glad you had such a positive experience. It's wonderful to hear that Adam's service, from start to finish, was exceptional.
Kind regards
Trethowans

Rated 5 out of 5 stars

This was a challenging property sale

This was a challenging property sale - Trethowans were great - supportive and professional. I would recommend.

20 October 2025
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Reply from Trethowans - Poole

We're happy to hear that we provided supportive and professional service during your challenging property sale. Thank you for your recommendation.
Kind regards
Trethowans

Rated 5 out of 5 stars

Will guidance

Mr Dollimore answered my questions and dealt with matters in sufficient detail and ensured that I understood what I was signing.

16 October 2025
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Reply from Trethowans - Poole

We're happy to hear that our team thoroughly addressed your questions and ensured you understood the details. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Clare and Sam at Trethowans were…

Clare and Sam at Trethowans were excellent. At very short notice they set up a new Will for me. Clare’s advice and help was very thorough. Thank you so much for such great service.

17 September 2025
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Reply from Trethowans - Poole

We're happy to hear that you received excellent service and thorough advice in setting up your Will at short notice. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Property SaleWe were well informed and the process…

We were well informed and the process was as speedy as possible for the flat sale. All of the staff at this branch were polite and friendly.

18 September 2025
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Reply from Trethowans - Poole

We're happy to hear that you were well-informed and that your flat sale process was efficient. We appreciate your kind words about our team's politeness and friendliness.
Kind regards
Trethowans

Rated 5 out of 5 stars

A great experience.

The communication from Trethowans and particularly Katie and Jane has been amazing. It is always concise. Swift. And actually addresses questions and concerns. Thank you!

4 September 2025
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Reply from Trethowans - Poole

We're happy to hear that the communication was amazing and concise. It's great to know that we addressed your questions and concerns swiftly. Thank you for your feedback!

Trethowans

Rated 5 out of 5 stars

Mark and his team have been so fast and…

Mark and his team have been so fast and professional. Amazing service for our new home purchase.

18 July 2025
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Reply from Trethowans - Poole

Good afternoon,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Mark and the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Trethowan's A Team

Jackie Reeves and her team were smart, efficient and empathetic. She made a hard situation so much easier and I trust her 100%

The team fought for me every step of the way and their communication was clear and understandable.

If you want intelligent, no nonsense counsel with someone who actually cares, then contact Jackie Reeves and her amazing team.

1 July 2025
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Reply from Trethowans - Poole

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Jackie and the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Richard Dollimore - Outstanding support

Richard Dollimore has provided outstanding support to our family over the past 18 months. His advice has always been well considered and thorough and he is able to distill complex legal issues into laymans terms that we are able to easily understand. He has actioned our requests with the utmost efficiency and is readily available over the phone to provide timely advice. We have grown to value and trust his opinion on a wide range of legal topics implicitly.

3 July 2025
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Reply from Trethowans - Poole

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Richard and the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Trethowans won’t let you down.

Everyone was so helpful as I had no idea what I was doing Adam Scott guided me through making my Power of Attorney & I can’t Thank him enough for being so patient.

16 January 2025
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Reply from Trethowans - Poole

Good morning Janet,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Adam and the team.
Many thanks,
Trethowans.

Rated 2 out of 5 stars

No title

This was not the original solicitor this company acquired my documents. I found their service totally impersonal and felt very unsupported over the two year and half year period the u til the matter was settled

13 May 2025
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Reply from Trethowans - Poole

Good afternoon,
We are sorry to hear about your experience with us. We pride ourselves in ensuring our clients are more than a satisfied with our service and would like an opportunity to resolve the issue. If you would like to discuss your matter further with us please contact our Client Care Partner, Jennifer Bowes on 02380 820 512.
Many thanks,
Trethowans

Rated 5 out of 5 stars

Superb service

Mark makes every transaction a smooth as possible with a calm yet active approach can speak highly enough

30 May 2025
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Reply from Trethowans - Poole

Good morning,

Thank you for your kind review. We are glad your experience was positive and your review will be passed onto the team.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Highly Recommended

selling property is rarely easy but I must say Trethowans made it as stress free as possible.
Shout out to Mark and Jennifer who were efficient professional, patient and very responsive.
Would highly recommend to any one looking for conveyancing solicitors.

30 May 2025
Unprompted review
Trethowans - Poole logo

Reply from Trethowans - Poole

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Mark and Jennifer.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Delayed procedure due to staff illness

We had our initial meeting in October 2024 but due to illness it was not until the New Year 2025 that we were able to proceed. From then on everything was handled very well.

9 January 2025
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Reply from Trethowans - Poole

Good morning Malcom,

Thank you for your kind review. We are glad your experience was positive and your review will be passed onto the team.

Kind Regards,

Rated 3 out of 5 stars

Could do better We did not like somebody else…

We did not like somebody else information being sent with our details also our address was not totally written correctly

26 February 2025
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Reply from Trethowans - Poole

Good morning,
Thank you for your review. We’re sorry to hear that your experience did not meet expectations. We pride ourselves in ensuring our clients are more than satisfied with our service and would like an opportunity to resolve the issue.

If you would like to discuss your matter further with us please contact our Client Care Partner, Jennifer Bowes on 02380 820 512.

Rated 5 out of 5 stars

Paige was fantastic

Paige was fantastic. She put me at ease with the whole process and helped we negate a challenging situation. I am grateful for her hard work.

3 April 2025
Unprompted review
Trethowans - Poole logo

Reply from Trethowans - Poole

Good morning Joel,

We are delighted to hear that you had a positive experience with us.
We will pass on your kind review to Paige and the team.
Many thanks,
Trethowans.

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