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Trethowans Reviews 

366
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, caring, and knowledgeable approach, making them feel supported and at ease throughout their processes. The service provided is frequently highlighted as exceptional, with many appreciating the efficiency, clear communication, and proactive problem-solving that ensured smooth transactions. Reviewers often note the quick response times and the ease of contact, which contributes to a positive user experience. However, some customers were dissatisfied with communication, mentioning slow progress, unresponsiveness, and a lack of courtesy, which made them feel unvalued.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, with many highly recommending it due to its... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the quick,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting that the process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied

Rated 5 out of 5 stars

From our first meeting with Lucy Spollin, we felt assured that we had chosen the right solicitor. It was over thirty years since we last moved and we really appreciated the professional and fr... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied


Company details

  1. #44 of 79 best companies in Law firm
  2. #30 of 62 best companies in Conveyancer
  3. #9 of 23 best companies in Divorce Lawyer
  4. #15 of 19 best companies in Employment Lawyer
  5. #21 of 37 best companies in Estate Planning Lawyer
  6. #76 of 150 best companies in Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

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4.8

All reviews

(366)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using this company's…

I have been using this company's services for 14 years.
During this period I have never been disappointed,

15 April 2026
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Reply from Trethowans

Thank you for your valued feedback and for your continued trust in our services over the past 14 years. We are pleased to hear that we have consistently met your expectations and greatly appreciate your recommendation.

Kind Regards,
Trethowan

Rated 5 out of 5 stars

Efficient

Efficient. Good communication.

1 May 2026
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Reply from Trethowans

Thank you for your feedback. We are pleased to hear that you found our service efficient and communication to a high standard.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Winchester House sale

Working with Lorna on our house sale proved to be a very positive experience. Efficient and responsive particularly when things became challenging just ahead of the Exchange she helped us navigate through and still hit our completion date. And fees were super competitive.

6 May 2026
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Reply from Trethowans

Thank you for your kind feedback. We are pleased to hear that you had a positive experience working with Lorna and that her efficiency and responsiveness helped ensure a smooth and timely completion, even under pressure.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Professional staff who ironed out all…

Professional staff who ironed out all the difficulties that arose during our conveyancing period. Well done.

23 April 2026
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Reply from Trethowans

We're happy to hear that our team resolved the difficulties during your conveyancing period. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Katie Bickerstaff at Trethowans LLP

Katie Bickerstaff at Trethowans LLP, in Poole, was always helpful and at the end of a phone when we wanted advice and her assistance during the selling and buying process has been most helpful.

22 April 2026
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Reply from Trethowans

We're happy to hear that the support offered during your selling and buying process was helpful, and that advice was readily available. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

This was the fourth convenance with Trethowans…

This was the fourth convenance for our family which Trethowans have handled. Experience has been universally excellent, especially with Bernitta Russell as our lead solicitor. Prompt communications and clear instructions as to what we needed to do. Helpful advise and support during the tricky negotiation stages which can be so stressful.

29 April 2026
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Reply from Trethowans

Thank you for being a loyal client of Trethowans. We appreciate your kind words and thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Good advice and customer service

Ellie Stanton provided good, relevant advice and replies to any queries were prompt and carefully explained.

22 April 2026
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Reply from Trethowans

We're happy to hear that you received relevant advice and prompt, well-explained replies. Thank you for sharing your positive experience with us.
Kind regards
Trethowans

Rated 5 out of 5 stars

Amazing service and great communication

Zach Rooney at Trethowans has been amazing throughout the various works he has recently done for me. The purchases were very complicated yet he was great and keeping me informed and pushing things through quickly.

28 April 2026
Unprompted review
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Reply from Trethowans

Thank you for your positive feedback. We're glad the purchases were handled to your satisfaction.
Kind regards
Trethowans

Rated 5 out of 5 stars

Helpful and professional

Very helpful and informative when needed.
Always professional and replied to messages promptly.
Louisa and her team were great.

20 April 2026
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Reply from Trethowans

We're happy to hear that our team was helpful and informative. We appreciate you taking your time to write a review.
Kind regards
Trethowans

Rated 5 out of 5 stars

The service was friendly .…

The service was friendly and uncomplicated and the conclusion excellant.Kept us well informed throughout when necessary.Much appreciated,would obviously recomend.

1 April 2026
Unprompted review
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Reply from Trethowans

Thank you for your feedback. We are pleased to hear that you found the service friendly, straightforward and that the matter was concluded successfully.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Extremely helpful and efficient

Ellie Stanton & Amy Fall were extremely helpful in helping me organise and set up my Will. Trethowans were very helpful and patient, helping me understand the different options available to me.

21 April 2026
Unprompted review
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Reply from Trethowans

Thank you for your kind review. We are pleased to hear that Ellie Stanton and Amy Fall were able to support you effectively in organising and preparing your Will. We appreciate your feedback and are glad that their helpful, patient approach enabled you to fully understand the options available to you.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Bernitta Russell

I never write reviews for other solicitor's but I worked on a transaction with Bernitta Russell who was so amazing I had to.

She completed a very last minute sale transaction (we notified her the same day) before 3pm.

I wish every solicitor/conveyancer was like her.

20 April 2026
Unprompted review
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Reply from Trethowans

Thank you for taking the time to share your feedback. We greatly appreciate your comments regarding her efficiency and dedication, particularly in completing a same‑day, time‑critical transaction.
Kind Regards,
Trethowans

Rated 5 out of 5 stars
Trethowans logo

Reply from Trethowans

Thank you for your feedback. We are pleased to hear that you found our team knowledgeable and helpful, and we appreciate you taking the time to share your experience.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Highly recommended!

Lorna has been clear and efficient in the sale of the property. Many complications were addressed in a timely fashion. I would definitely recommend Trethowans and use their expertise in future.

17 April 2026
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Reply from Trethowans

Thank you for taking the time to provide this positive feedback. We are pleased to hear that Lorna supported you clearly and efficiently throughout the sale of your property and was able to manage any complications promptly.
Kind Regards,
Trethowans

Rated 2 out of 5 stars

lack of guidance

lack of guidance , lack of coordination, assumed i knew what i was doing..

2 April 2026
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Reply from Trethowans

Thank you for your review. We’re sorry to hear that your experience did not meet expectations.

If you would like to discuss your matter further with us, please contact our Head of Residential Property Winchester, Lorna Secker on 01962 673 867.
Kind regards,
Trethowans

Rated 5 out of 5 stars

Recommended as a First Time Buyer

Trethowans have been exceptional in helping me purchase my first home. Jon Laidler & the Residential Property Team were really friendly and responded quickly & efficiently to all of my queries. As a first time buyer they explained everything thoroughly & made a daunting time very easy. I'd highly recommend their services.

2 April 2026
Unprompted review
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Reply from Trethowans

Thank you for your kind feedback. We are delighted to hear that Jon Laidler and our Residential Property team were able to support you so effectively during your first home purchase.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Exceptional service throughout with…

Exceptional service throughout with clear advice and a detailed report.
Significantly reduced the usual stresses associated with a sale and purchase.

26 March 2026
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Reply from Trethowans

Thank you for taking the time to leave your feedback. We are pleased to hear that you received exceptional service throughout, with clear advice and a detailed report to support your sale and purchase. Reducing the stress often associated with the process is something we strive for, and it is wonderful to know this was your experience.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Dilligent & Thorough

Trethowans (Jon Laidler specifically) were dilligent and thorough throughout the entire process. I was part of a complicated onwards chain and Jon left no stone un-turned and help navigate us through a raft of challenges. I would happily recommend Jon and the team at Trethowans.

23 March 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We are pleased to hear that Jon provided diligent and thorough support throughout the transaction, particularly given the complexities of your onward chain.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Trusted Team

The team we had at Trethowans, Winchester was excellent. Great communication and we felt they were always working in our best interests.

12 March 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We are pleased to hear that our Winchester team provided clear communication and that you felt your best interests were consistently prioritised throughout the process.
Kind Regards,
Trethowans

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