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Trethowans Reviews 

366
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and genuinely caring, often going above and beyond to provide support and guidance. The service is frequently described as exceptional, efficient, and smooth, making complex processes feel manageable. Many appreciate the excellent customer service, highlighting clear communication, timely responses, and a supportive approach that keeps them well-informed throughout their journey. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies and feeling the need for frequent chasing for updates.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, with many highly recommending it due to its... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the quick,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting that the process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied

Rated 5 out of 5 stars

From our first meeting with Lucy Spollin, we felt assured that we had chosen the right solicitor. It was over thirty years since we last moved and we really appreciated the professional and fr... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied


Company details

  1. #43 of 79 best companies in Law firm
  2. #30 of 62 best companies in Conveyancer
  3. #9 of 23 best companies in Divorce Lawyer
  4. #15 of 19 best companies in Employment Lawyer
  5. #21 of 37 best companies in Estate Planning Lawyer
  6. #76 of 151 best companies in Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

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4.8

All reviews

(366)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Handling a Lease extension

They were helpful throughout the process especially as I was in regular contact with them.

2 January 2026
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Reply from Trethowans

Thank you for your feedback. We are pleased to hear that our team was able to assist you throughout the lease extension process and maintain regular communication to ensure everything progressed smoothly.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Very helpful staff

Very helpful knowledgeable staff who went out of their way on numerous occasions to provide excellent service.

7 January 2026
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Reply from Trethowans

Thank you for your feedback. We are pleased to hear that our team provided knowledgeable assistance and went above and beyond to deliver excellent service.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Exceptional service creating my will

Exceptionally pleased with the professional and friendly service provided by Adam Scott and his team. There was a great attention to detail and they made the process of compiling my will easy and relaxed.

29 December 2025
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Reply from Trethowans

Thank you for your review. We are pleased to hear that we provided a professional and attentive service throughout the will‑writing process. Your positive feedback regarding our approach and attention to detail is greatly appreciated.
Kind Regards,
Trethowans

Rated 1 out of 5 stars

While technically competent

While technically competent, the overall service was unacceptable. Progress was slow, communication was poor, and interactions felt unnecessarily dismissive. I did not feel valued as a client, and the lack of courtesy and urgency was frustrating. I would not choose this solicitor again.

22 December 2025
Unprompted review
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Reply from Trethowans

Good morning,
Thank you for your review. We’re sorry to hear that your experience did not meet expectations.

If you would like to discuss your matter further with us please contact our Client Care Partner, Jennifer Bowes on 02380 820 512.

Kind regards
Trethowans

Rated 5 out of 5 stars

I can't thank you enough

I can't thank you enough. So much of a better experience buying and selling than I have experienced before.

17 December 2025
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Reply from Trethowans

Thank you for your kind feedback. We are pleased to hear that your buying and selling experience was smooth.
Kind regards,
Trethowans

Rated 5 out of 5 stars

Lorna and Annalee were on the the ball…

Lorna and Annalee were on the the ball making a rapid very smooth transaction we would like to thank them !!

11 December 2025
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Reply from Trethowans

We're happy to hear that your experience was positive! We appreciate your feedback and are so everything was made easy for you.
Kind regards
Trethowans

Rated 5 out of 5 stars

Helping people

You listen to people and explain what you will do

11 December 2025
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Reply from Trethowans

Thank you for your feedback. We are pleased to hear that you felt listened to and that our team provided clear explanations throughout the process.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Highly recommended service

I felt in very safe hands with Trethowans throughout the time it took to conclude the sale of my home. Timely, knowledgeable and patient advice and support all the way through, cutting through and explaining legal jargon and providing certainty at what can prove a very stressful time. My solicitor Bernitta Russell was so very helpful and understanding and made the process a great deal smoother than it may have been. I could not have asked for a more efficient conveyancing service.

10 December 2025
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Reply from Trethowans

Thank you for your kind review. We are pleased to hear that you felt supported throughout the sale of your home and that Bernitta Russell provided clear, timely and knowledgeable advice
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Recommend Trethowans Solicitors…

I was recommend Trethowans Solicitors and was fortunate to be able to meet and instruct Kira Mountain, for her expertise in Law. With the assistance of Britney Wildig, who does a wonderful job in remaining up to date, I felt regularly informed on how my case progressed and eventually finalised.
At a time of insecurity, I felt assured and listened too which made a difficult time more bearable.
A big thank you to them and would highly recommend this company.

1 December 2025
Unprompted review
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Reply from Trethowans

Thank you for your kind review. We are pleased to hear that Kira Mountain and Britney Wildig provided the expertise and support you needed. Your feedback is greatly appreciated.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Very thorough as always.

Very thorough as always.

8 December 2025
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Reply from Trethowans

We appreciate you taking the time to share your positive experience. We are happy to hear you found our team efficient.
Kind regards
Trethowans

Rated 5 out of 5 stars

Efficient and timely responses to…

Efficient and timely responses to questions and always friendly and helpful.

5 December 2025
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Reply from Trethowans

We appreciate you taking the time to share your positive experience. We are happy to hear you found our team helpful and efficient.
Kind regards
Trethowans

Rated 5 out of 5 stars

Trethowans have been amazing throughout…

Trethowans have been amazing throughout the whole process of buying and selling our house. Lorna has kept us up to date all the time and answers emails in a timely manner. Everything was just made so easy.

3 December 2025
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Reply from Trethowans

We're happy to hear that your experience was positive! We appreciate your feedback and are so everything was made easy for you.
Kind regards
Trethowans

Rated 5 out of 5 stars

A very positive experience.

The reception staff were welcoming and helpful the ambience of the whole offices and building is good and the service given to us by Andrew Guilfoyle met all our requirements.

27 November 2025
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Reply from Trethowans

We're happy to hear that the reception staff were welcoming and helpful. We appreciate your positive feedback regarding the ambiance and service meeting your requirements.
Kind regards
Trethowans

Rated 5 out of 5 stars

Well what can I say brilliant from…

Well what can I say brilliant from start to finish I hade the amazing (Dan Norris)as my solicitor he was amazing kept my mind at ease. also helped with my paper work kept me updated with everything | needed to know. I always felt so grateful to have Dan Norris as my solicitor he went above and beyond for me and my case and the out come was better then I have hoped for. So if you are going to use this solicitors ask for Dan Norris you won't be disappointed at all So thank you again Dan you was amazing..

9 December 2025
Unprompted review
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Reply from Trethowans

Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Amazing conveyancing Service! I was looking to purchase a fand…

I was looking to purchase a flat and needed to find a good Solicitor. I was given the name of one, but it was up north somewhere and everything had to be done online. As a lady approaching 80 I really struggled with this, so decided to find a solicitor locally who could help. Yet again, wherever I phoned I was told everything would be done online until, at last, I found Trethowans who advised that they were happy to offer the option of things being done on paper! I was so relieved and was given really good service. Halina was amazing and made sure that everything ran as smoothly as possible. She was very patient when I didn’t understand things and, as we completed, she sent me a huge bundle of all the paperwork involved to ensure I understood everything. I cannot fault this firm and would offer all thanks to Halina forher understanding, patience and hard work.

28 November 2025
Unprompted review
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Reply from Trethowans

We're so glad to hear that you had a positive experience. It's wonderful to know we could assist you with your property purchase and provide the option for handling paperwork in a way that suited your needs. We appreciate your kind words and are delighted that you were pleased with the service.
Kind regards
Trethowans

Rated 5 out of 5 stars

I was highly recommended to Kimberley…

I was highly recommended to Kimberley Davies and the Family Team, and I would definitely recommend. Kimberley is so kind, understanding and fair and is amazing at what she does witj valuanle advice. Thank you for your support throughout an incredibly stressful and difficult time.

4 December 2025
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Reply from Trethowans

We appreciate your recommendation and are glad to hear that you had a positive experience with our team. We aim to provide valuable advice with kindness and understanding, especially during stressful times and we thank you for your feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Very professional and made me feel…

Very professional and made me feel welcome.
Easy to communicate with regards to my requirements.

14 November 2025
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Reply from Trethowans

We're happy to hear that you felt welcome and found it easy to communicate your needs. Thank you for your positive feedback!
Kind regards
Trethowans

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very happy with the quality of the advice and guidance, always delivers on time

26 November 2025
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Reply from Trethowans

We're happy to hear that you're pleased with the quality of our advice and guidance, and that we consistently deliver on time. Thank you!
Kind regards
Trethowans

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