Trevion1 Myshopify Reviews 

153
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered items, such as garden storage or air conditioning units, were never delivered. Reviewers consistently found that their payments were processed, but they received no further communication or the products they purchased. Many consumers also struggled to get any response from the company after placing an order. Customers frequently noted that payments appeared under different company names or were processed by entities not directly associated with the expected company. Consequently, many people had to initiate chargebacks or disputes through their banks or credit card companies to recover their money.

What people talk about most

Order

Customers consistently note negative experiences with order, with many reporting that items such as air... See more

Payment

Users describe negative interactions with payment, with many reporting that payments were processed but items... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Product

Reviewers highlight significant dissatisfaction with product delivery, with many customers reporting that... See more

Refund

People report negative experiences with refunds, often struggling to get their money back after not receiving... See more

Reviews shaping this summary

Rated 1 out of 5 stars

should have read the reviews here first! Same issues - ordered a garden storage box 3rd May from Trevion , sent two emails to Maia Bartsch chasing, telephone number +44 7462 134399 on the order do... See more

Rated 1 out of 5 stars

Same as everyone else. Ordered garden storage shed and no delivery. Email gets ignored and is a personal email address. Telephone number doesn't exist And to top it all my bank made me wait 30 days... See more

Rated 1 out of 5 stars

Unbelievable how this is allowed to happen with so many reports of fraudulent transactions this is still ongoing. Ordered an electronic item received email with order confirmation but no furthe... See more

Rated 1 out of 5 stars

!!Absolute scam!! Ordered an air conditioning unit paid £200 and never received it. Emails are being ignored and no legit contact number. Very frustrating as I’m currently pregnant during a heatwave �... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(153)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Shopify are just as bad as theses companies there are two different companies that are doing the same as this one HARTOOL and carvalholtd.shop Shopify should stop these people and google it all for Shopify and google to make money at are expense.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Same story as previous customers, received conformation of payment , no dispatch date, unable to contact company. Credit card company were brilliant and refunded my money, day after this I received an email with a random verification code from Trevion, didn’t specify what it was for, no further communication despite clarification being requested.
Awarded 1 star as unable to give a negative score, don’t use this company, experience suggests it is a scam company

26 April 2026
Unprompted review
Rated 1 out of 5 stars

scam

same as rest bought out door storage no tracking number just ref number email company business registered to an address in doncaster just looks like a home address on google maps i haven’t contacted bank as yet as i’ve looked an have to allow 15 day

10 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - 100% SCAM. They & at least one other company doing exactly the same SCAM. Google is still supporting them via their search engine. It’s criminal.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

I bought a shed on the 29th April...I…

I bought a shed on the 29th April...I got a receipt..since then nothing..ive sent 8 emails to ask for shipping details but ive had zero correspondence from this company...im having to wait 30 day to get a refund from my credit card company...avoid at ALL COSTS

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered a garden shed, said it would be delivered in 3-5 days. Chased them up and nothing over 3 weeks later.
Reported to bank as fraud . Don’t use them

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Beware C**ts!

Beware, SCAM!! - I don’t agree with consensus that the consumer should do their due diligence. I believe retailers should be vetted and confirmed legitimate before allowed to list, advertise and set up payments.

Luckily I paid on my MBNA CC and received a refund.

We've paid £120.00 to your card for the payment to RAGVIRVITREFRACD4745. This is a temporary credit for your recent Credit Card Dispute ref DIC-779807. If we don't hear from the retailer or they can't show the payment was correct, you'll keep it. We'll get back in touch if they don't agree with the claim.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM THIS COMPANY

DONT BUY FROM THIS COMPANY! it’s a con , they take your money no goods received .
Paid £90 for a metal shed shows on my bank statement has FLODA (school). Emailed customer services, no response. Phone number invalid. Hope these people get what they deserve! 😡

8 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! DONT BUY!! same issue as everyone else, i ordered a garden storage box and nothing! I have contacted them various times and no answer. Sending them emails everyday now! Hope they choke on money they stole.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

i ordred a garden shed on the…

i ordred a garden shed on the 12/04/2026 £140 till now i didn t get it no update no tracking no answer for any email i tried to contact them on their number but is unvalid number

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Lesson learnt

Lesson learnt! Should have done my research before I ordered! Please avoid this nonexistent company, can not get any form of communication with them. ALWAYS DO YOUR RESEARCH!

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, stealing money from
People get a proper job. No one order from here because you will just have your money taken away !!! Scammers
And no contact details

12 May 2026
Unprompted review
Rated 1 out of 5 stars

S C A M

S C A M! Avoid. This company does not exist. Product pictures on website are taken from the actual Keter product. No goods, no reply to email contact, contact number is not in use.
Payment taken by a company called Landlau based in France.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY OF THIS CONPAMY

DO NOT BUY OF THIS CONPAMY? SCAM, take your money & don’t ever contact you, it’s currently being investigated by fraud team on my credit card, Ordered £99 garden bin so annoyed 😡

2 May 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered a outdoor shed worth 80£…

I have ordered a outdoor shed worth 80£ paid via klarna no update on delivery yet nor any reply from customer support
Trying to dispute via klarna they advising to gove some more days
They do have a valid tracking id on shop app but item is just showing preparing for last 3 days

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Good morning all I purchased a £60…

Good morning all I purchased a £60 storage shed off theses on the 29th April still say preparation for shipping. Tryed to connect with the seller few times no response. So connected my bank .there dealing with it now hopefully I'll get my money back

29 April 2026
Unprompted review
Rated 1 out of 5 stars

….AVOID ….DONT BUY FROM ….

….AVOID ….DONT BUY FROM ….
GARDEN STORAGE BOX /SHED
TAKE YOUR MONEY .
Not able to contact by email / phone
STILL ABLE TO ADVERTISE EVEN TODAY ON GOOGLE SEARCH ??????????
AVOID AT ALL COST.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before ordering from them I also have been scammed and this website needs to be closed down.I have to wait a month before my bank will get involved.How are they allowed to get away with it

2 May 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look