Smiths Carpets and Flooring Reviews 

339
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We wanted to replace our carpets on the first floor landing and change the fully carpeted stairs to a runner. Several visits to what you would describe as "national stores" led us to look at local bus... See more

Company replied

Rated 5 out of 5 stars

We can thoroughly recommend Trevor Smith and his staff. The showroom has an amazing selection of flooring and very helpful staff. We chose engineered wooden flooring. Their carpenter Nic has made a be... See more

Rated 4 out of 5 stars

This was our first experience with Smiths flooring in Weston-Super-Mare and was not disappointed, from Ian in the showroom and right through to the fitters of our bedroom carpet. The showroom had an e... See more

Rated 5 out of 5 stars

We were made very welcome when we visited the shop and Lewis was extremely helpful. No pressure sales. The whole process from helping us choose the right kitchen flooring, getting a quote, then payi... See more

Company details

  1. Flooring Shop
  2. also in
  3. Carpet Retail Shop
  4. Rug Shop
  5. Wood and laminate flooring supplier

Written by the company

We are a small family run business that has been established in Weston-super-Mare since 1984. We only use the most experienced flooring fitters and we are proud to say that we have the only two Quickstep Master installers in the North Somerset area. We know that if you're considering a new floor it's an important decision and you'll want to make sure that you make the right choice. Once you’ve made your decision, we can make you an appointment for our estimator to visit your home to take measurements and provide you with a free quote. We supply high quality flooring from all the leading manufacturers at great prices and our fitting service is second to non. If you require additional services such as uplift and disposal of old flooring or moving furniture please just ask. In addition to the highest standard of flooring we also have a homeware section that offers rugs, candles, cushions, lampshades, blankets and more, predominately sourced in the UK supporting small, independent businesses. Our aim is to supply as many quality products as we can made from recycled, sustainable materials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

339 reviews

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4.7

All reviews

(339)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm so happy with the service I…

I'm so happy with the service I received from Smiths Flooring, Homewares and Bespoke Rug Emporium.
I needed some laminate laying in my conservatory.
They explained all the different options to me very clearly with an honest assessment of the benefits of them. I chose the best option for me in terms of price and quality.
I asked for them to do uplift of the old and installation of the new, which I accepted a quote for. The day before my installation, I found time to complete the uplift myself. To my surprise they discounted the cost of the uplift, which I thought was really kind given it was so late in the day.
Then the job, the floor was laid perfectly and really efficiently. The fitter then tidied up the area to the highest standard, which again I wasn't expecting at all! Overall, absolutely delighted with the communications, price, product, installation and overall experience. I highly recommend and will be returning in future.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Top Flooring Experience

Trevor Smih Flooring we had never known about before from day one selecting a carpet booking arrainging date up to the flooring done and finished was excellent
This is a company of first class organisation reliabily and quality of there flooring and work
In future all our flooring needs will be at this company and would reccomend them to anyone.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

weve used these guys before and wont go…

weve used these guys before and wont go anywhere elase ,Great service , very knowledgeable . and the two fitters we had amazing fast , acurate , polite , completed all 5 rooms, stairs and landing by mid afternoon and on the hottest day of the year so far

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and patient service

Excellent and patient service all round, from showroom visit, to home visit, to price and then held carpets until we were ready to fit (4 months later).
Thanks Guys!

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Returned client

I am a return client. First used the company a year ago to fit in carpet in 3 bedrooms. It took several weeks to choose the colour, but once i decided on it everything happened quite fast and smoothly. Within a month of the order had carpets fitted. The fitters even hoovered after themselves. This year i ordered same colour for the other bedrooms and cupboards and they fitted it within 3 weeks. The actual work took an hour only. Very good and reliable service. Thank you guys!

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else.

It is so easy to get your carpets from Smiths Flooring. Plenty of choice, expert help to decide what you need, easy parking and an excellent fitter. Even moves furniture for people who can’t move it as they are too old. Nothing was too much trouble.

This is the second time we have used them and wouldn’t go anywhere else.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Recommended

We have been using this business for our carpets for the last 5 years or so. They are unfailingly helpful and friendly, they have a good variety of carpets at fair prices. The ordering and fitting are never a problem. Highly recommended.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

The whole experience of selecting and…

The whole experience of selecting and buying our carpets from Trevor Smith was very good. The pricing also was competitive given the research we put in and nothing was too much trouble for them. The carpet fitter was also very good, on time and very pleasant and helpful. We will be back for our stair carpet later this year 😀

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Laminate Flooring

Professionally dealt with from ordering to completion of installation.
We had laminate and carpet fitted and both fitters were excellent.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Smiths Flooring and Homewares…

Thanks to Smiths Flooring and Homewares for a first class service for carpeting our bedroom with a quality carpet at excellent transparent price and speedy and excellent fitting service. We have used Smiths Flooring and Homewares in every house we have owned over the last 30 Years and they are our go to vendor for carpeting and are the best in Weston-Super-Mare - Fact!

3 March 2023
Unprompted review
Rated 5 out of 5 stars

So pleased we are now saving up for another room

From the very first contact with the company by phone they were extremely helpful and customer focussed. At at in-store consultation they answered all our questions and went through the different options available and allowed samples to be taken home for consideration. They then followed up with a home visit to measure up and we were then given a no obligation quotation. After purchasing the flooring it was fitted expertly fitted in a few days. The Company could not have been more helpful and we certainly recommend them.

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Magic Carpet Ride

First time experience of using Trevor Smiths Flooring, unable to visit showroom but life made easy by Trevor calling round with samples & giving expert product advice. Fast & efficient quotation service from Ian & Lewis for new carpets to be fitted in several rooms over 2 days before & after Christmas, project well coordinated, regular & good communication between visits.The fitting team were extremely friendly & helpful & did an excellent job!! Great service from everyone involved, will use this company again for sure. Thanks guys!

5 January 2023
Unprompted review

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