Triangle parking Limited  Reviews 140

Really friendly and proactively communicative.
Contacted me before to confirm the terminal and arrival. Both drop off and pick up was on time with no waiting.
By far the best experience I’ve had from lower budget meet & greet companies in the UK.
Definitely recommended!

Really impressed with the service from this company. Booked it at a good price, received clear instructions and also received a follow up text explaining what I needed to do etc.
I rang the driver half an hour before as requested, I was greeted by a lovely chap who explained everything and took my car away. Had a very similar experience when picking the car up, I rang once I’d landed and then again once luggage was collected. Really pleased and would definitely use again.

They went to Heathrow T3 instead of Heathrow T5. Called multiple times, they said they are on the way after waiting for 20 minutes. Told them I will go to the toilet on next level up and back in 10 minutes. Came back and called. They said they been waiting for 30 minutes and driver had to go somewhere else. Driver turned up 1 hour after original time to collect car. Driver said car will be here on my return.
On return, I called and said I will pick up from T5. They done same mistake and brought my car after 1 hour.
Dont know why I gave 4 start review in June after having to wait for 1 hour on arrival

The service was just second to none. Everything was just perfect, from punctuality to friendliness. Will recommend you to all my friends.

we had an hour wait for our car, despite repeatedly telling them our flight times, calling when instructed etc. They are cheap for a reason. Just don't do it, they're not worth the saving.

Can highly recommend Triangle Parking which I booked last minute through SkyParkSecure for Heathrow Term 3. Their communication was excellent and on our return they called to say there was a long queue getting into the short stay car park so arranged to meet in the drop off area. Drivers where helpful and polite

I used Triangle parking’s valet parking at Heathrow for one week and my car was returned with a low battery. I called them immediately to report it, but soon after leaving the airport the car lost power on the motorway, putting my family and me in danger.

I had to call AA breakdown, send my family home by taxi, wait for hours for recovery, and later pay for repairs and battery replacement. I have photo proof and receipts for all expenses.

This was completely avoidable and shows clear negligence. I have asked the company for a formal apology, full reimbursement (AA, taxi, repairs) and an explanation. If they fail to act, I will escalate to Trading Standards and Heathrow authorities.

A very unsafe and distressing experience – I would strongly advise others to be cautious before using this company.

added after initial reply:

​​​​​​Dear Jama @ Triangle parking ,
Thank you for your response. However, I must clarify that when I handed over my car to your team at Heathrow, there were no warning messages, faults, or errors on the dashboard. The vehicle was in perfect working condition with no battery or electrical issues.

Upon receiving my car back from your care, the dashboard immediately displayed a 12V battery warning and related error messages. This clearly indicates that the issue occurred while the vehicle was under your responsibility.

I have emailed a photo showing the warning message for your reference. As stated in my original complaint, this fault led to a serious incident — the vehicle stopped on the motorway, requiring breakdown assistance and recovery at my own cost.

Used Triangle Parking for the first time. Had an issue upon getting car back but the resolution was A* service! I couldn’t ask for more superb customer service! Owned the problem, and rectified it beyond expectations. Jama, it was an absolute pleasure reviving your call first thing. Will 100% return for all future airport parking. Highly recommend

One of the worst valet parking companies I have used. Failed to show on time when I dropped the car and said go and. Back in and we will find you. Took them about 45 mins. Lots of silly lies and excuses. They even said we are here now and then another 10 mins
On the return another set of excuses and lies about car on the way now and will be 3-4 mins when my tracker confirmed it was still parked and locked and hadn’t moved and the car was at last 8 mins away. Sadly they lie non stop and suggest you avoid. Shame

Very professional polite staff. On drop off waited a couple of minutes no waiting on pick up driver was waiting for us. Highly recommend Triangle parking will definitely use them again thanks

Heathrow T3 stay for 10 days. They were waiting for us on arrival on our outward journey and were there within 5 minutes of our arrival on return. The guys who collected/delivered the cars were very pleasant. Very reasonable price. Would be my first choice for future parking.

The worst experience I have ever had . I would recommend female solo travellers not to use . I will never use again.
i landed 23:00 hrs terminal 5 last night. No suitcase just cabin case followed instructions of calling no given when landing and after passport control . I stood there in the short stay car park alone felling unsafe everyone else had received cars . At midnight after several difficult calls finally got my car no apologies , no concern they had left me in a vulnerable position . Tried to say they had called me and I had not answered , I showed driver my call list , no missed calls and still no apology . Excuses about Terminal 2and 3 tunnel being shut but everyone who arrived after me got there cars! One family stranded with this company had put tracker on car and said parked 2 nights in Bath rd and he will be contacting trading standards.I booked through BA never again , BA I would suggest you end the partnership , a horrible end to a lovely break.

We booked parking for two vehicles and the entire process was seamless. Drop-off and pick-up both took place in the short stay car park, making everything incredibly convenient. The service was informative, effortless, and completely stress-free. Communication, timing, and overall service were all outstanding — 10/10 across the board.

Service above and beyond. After a 31/2hr delay they rang to check everything was ok in a calm and helpful way, reassured us they were waiting with no extra charge and in fact they paid our car park dropped fee.

Hadn't used them before, but they were really good. They don't seem to have a desk, but answer the phone quickly. They picked up and returned to a different terminal at Heathrow at our request which was really helpful.

From booking to drop-off and pick-up, Triangle car park made my airport parking experience effortless. The team was professional, friendly, and always kept me updated. My car was safe and secure the whole time, and the transfer to and from the airport was quick and smooth.

It’s rare to find a company that truly cares about both your vehicle and your time but triangle car park delivered on both. I’ll definitely be using them again and recommending them to friends and family!

Best parking in Heathrow airport 🛫 🛬 👌

We received a call the night before to confirm our arrival plan and another in the morning to confirm that nothing had changed. (05:40am). On way to the airport received a call stating they would be about 15 mins late. The guy apologised for being late and said he would pay the parking ticket.
Upon arrival the car was there waiting or us.
Totally pleased with the service and will use again in future.

This is my second time using Triangle Parking, and they've proven to be reliable and punctual. If you’ve booked with them before, they’ll even waive the usual £7.50 airport entry fee, which is a nice bonus. I recommend taking photos of your car before and after for peace of mind. Highly recommended – I’ll definitely use them again.

Wary of meet and greet due to past experiences, but had great communication, easy drop off and pick up arrangements, drivers were on time, very polite and professional and no damage or excess mileage incurred. 100% use again.