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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the excellent final product, often describing it as a beautiful and memorable gift. Many consumers highlight the outstanding customer service, noting quick and clear responses, helpful support, and a seamless process from start to finish. The staff is frequently commended for their responsiveness and ability to make the experience fun and rewarding. However, some customers also noted issues with the concierge service, mentioning that it did not always provide the expected level of editing or assistance, and in a few instances, some people were dissatisfied with the sound quality of the final video or difficulties with uploading photos and videos.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use and flexible for... See more

Product

Consumers express great satisfaction with the product, often describing it as a "beautiful way to give... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness, patience, and... See more

Service

Reviewers highlight positive aspects of service, particularly praising the concierge service for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness, responsiveness,... See more

Based on these reviews

Rated 5 out of 5 stars

Our kindergarten teacher unexpectedly went on leave due to an injury. We sent her a tribute to express how much we miss her. This was organizer friendly, user friendly and age appropriate since they c... See more

Rated 4 out of 5 stars

Great way to get everyone involved from different locations! We were able to send a video to someone in Cancer care who can't be around a lot of folks - win win! Wish the message to the participants c... See more

Rated 5 out of 5 stars

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those c... See more

Rated 5 out of 5 stars

I used the Concierge Deluxe plus Video Book option. Sending invitations was a snap, and my invitees had no trouble following the link to upload their video. We added photos which made the book even be... See more


Company details

  1. Electronics & Technology

Written by the company

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Decent product easy to use

I used the concierge service with the video book. Easy to use and a good result. The only issue I had was that my video book was not delivered on time because the company forgot to ship it on time. I did get an apology
Too little , too late

23 March 2026
Unprompted review
Rated 5 out of 5 stars

This was such an easy experience

This was such an easy experience! The step by step guide walked me through the whole process. At one point, I had to ask a question through the chat feature..it was answered immediately and I was on my way. The recipient just loved it and I was very happy with the result!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I genuinely enjoy this platform!

I’ve created seven Tributes, and without fail the recipients are deeply moved and appreciative. I genuinely enjoy using the platform. I especially love the recent upgrades that have been introduced. The experience feels far more intuitive, and the new backgrounds and themes add such a warm, welcoming touch compared to the previous version. And more importantly, Tribute staff is helpful, patient and accommodating.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

I have had a wonderful experience with Tribute

I have had a wonderful experience getting this video compiled with over 60 participants. I needed to group people, delete duplicates, and rearrange - which the support and concierge teams were most responsive to help me do. It made the experience fun and rewarding. I can't wait to present the video book to my husband at his surprise birthday party.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

This is my third time using tribute

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those closest to us…but at funerals it all pours out. This is a truly beautiful way to give those persons we love their flowers when they can really feel the love. I highly recommend tribute.com for any and every occasion that presents the opportunity to let a person know how loved they are.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

So easy!

I wanted a video tribute to surprise my husband on his 60th birthday. This was SO easy! They answered my questions promptly and sent frequent emails to remind me about deadlines, etc. I highly recommend them!

1 January 2026
Unprompted review
Rated 4 out of 5 stars

Great way to get everyone involved from…

Great way to get everyone involved from different locations! We were able to send a video to someone in Cancer care who can't be around a lot of folks - win win! Wish the message to the participants could be set DIFFERENT than to the recipient. Keep in mind, the "message / directions" will appear to both.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

This service was an amazing experience

This service was an amazing experience. The site is easy to use and flexible with submittals. The user support is stellar. Go with the concierge experience! It's worth it. The Retirement tribute we created for our beloved co-worker will thrill her. Thank you!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

It was a breeze to make a thoughtful and meaningful thank you to the teachers at our elementary school. The link and video process was easy for our families to use. The Tribute customer service was quick to respond with thorough answers to any questions.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Memorable gift!!

We were looking for a memorable gift for my dad’s 70th birthday and Tribute came up in my search for ideas.
It was so user friendly and the customer service was great-my questions were answered quickly and clearly. The concierge service made the final product so polished!! My dad cried- so mission accomplished!!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Tribute is an awesome and meaningful…

Tribute is an awesome and meaningful way to celebrate all sorts of events. This is the third or fourth time we’ve used this service and every time the gift has turned out really awesome. The whole thing is very easy to set up and oversee especially if you use the concierge to help edit and assemble the whole thing. This time we did the video book so we are excited to see how that turns out.
Sending reminders is also easy as it comes down to the deadline to submit videos and a lot of the work is done for you. I highly recommend!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Always exceeding my expectation.

This is my 5 tribute over the past 4 years. The concierge department is AWESOME! No many how many tweets I needed they were very prompt and detailed with their responses. Although I had a tight deadline for my most recent tribute..they came through with flying colors BEFORE my deadline! Each tribute has been the highlight of my events! I will Continue To use and refer this resource.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Tribute video for my mom's 80th

Creating a Tribute video for my mom's 80th birthday was the best gift we could have given her! She loved hearing from 60 friends and family and I loved the ease in which we could collect all the videos and edit them so quickly. It truly was a fabulous gift and keepsake!

3 December 2025
Unprompted review
Rated 5 out of 5 stars

BEST Gift Idea Ever!

1st it's just the coolest idea for a gift for someone hard to buy for! Everyone has been so professional and the service is so so easy to use!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Best gift ever!

I used their concierge service to make a Tribute video for my cousins’s 70th birthday. Was so easy. They handled all the editing. My cousin loved the gift. Such a great gift for a milestone birthday that the recipient can watch and treasure forever. Highly recommend!

27 November 2025
Unprompted review

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