Tricon Reviews 

Don’t rent from this company!!!!! At all, run don’t use them, they don’t care about your safety!! I called to report an issue and when I told the lady that we would not rent from them she laughed!!!! She didn’t even know why….. the reason why is we went to look at a house only to find it not secure!!!! Multiple windows unlocked, back door unlocked and a blanket in one of the closets like someone had been sleeping there……RUN!!!!

So far, so crappy! Been with this management
company less than a month and already got an eviction notice! No one called, texted, or e-mailed us that there was a problem with our payment, but then the company had to pay a process server to deliver, then realized that they messed up and still haven't fixed several issues with payments and then are trying to charge me late fee's and other fees for stuff I don't have. They never communicate well and customer service, although very nice, doesn't have a clue!

HORRIBLE Company!! Stay far from Tricon. They took over management from Pathlight property management but are just as horrible. They charge so many extra fees over my original rent. It’s ridiculous!

I give no stars, but had to give at least one to share my experience,

My residence was transferred to this property management company. I was to be on a month-to-month lease with a rental payment of $2,150.00, up from $2,095.00 to begin February 1, 2025. with my previous rental company Pathlight Properties, LLC. My rented residence was transferred to Tricon without informing me the resident by email, letter or phone, I simply went on the Pathlight website January 27th 2025, to pay my rent and was directed to Tricon who could not be reached by phone or through their website, because the transfer required a PIN from TRICON, who could not be reached. Eventually spoke with someone who walked me through making a payment, which they would not process.

Every step of the transition of management companies has been a complete nightmare, From TRICON's dismissive and extremely rude customer service reps to difficult to navigate websites and rejected full payments. Because they unilaterally decided despite my providing them with emails confirming the month-to-month payment amount agreement with Pathlight, and their eventual welcome email, that stated all terms of my agreement with Pathlight would remain intact, that my rent effectively immediately would be $2,600.00 if I did not sign a lease with them right now! and just as an added bonus gave me added fees. a $5.00 lease transfer fee, mind you I had nothing to do with the management companies decision... a $14.05 month-to-month lease fee, and a $104.75 late fee AFTER they rejected my payment because this lease, just demanded of me was not signed, or for what ever reason who ever answers the phone or email wants to give me.

They know I cannot move my family out on the street, I don't have the money to hire a lawyer to have my rights respected and the prior agreement with the other property management company honored.

I did not want to sign a lease, I planned to move out in July due to financial issue, and could not move out sooner because my children are not out of school for the Summer until June 2025.... but was forced to by Tricon, stating that they would only honor the $2,150.00 if I signed a 12 month lease. Which I had to do. Their favorite phrase by phone is that is not my department, then they transfer you into a void... I waited the 2 hours and 33 minutes on hold only to have the call drop, called back, told them that the number they transferred me to never responded and how long I remained on hold... dead silence, then a rude, do you want me to transfer you back into the que. and an immediate transfer back into the void, it took 3 days of calling back and stating my concerns, (my rent is due, until I sign a lease, the web site wont let me sign in, and I need to know how to proceed)

Then around the 10th of the month, someone from TRICON starts emailing me basically to strong arm me into signing a lease, the lease is processed on 2/15/25 and NOW I can resubmit payment through their website, but they will only allow me to pay with all the non-sense fees.

TRICON has presented itself as a predatory company, with no regard for its tenants, lacking honor and integrity. I am not dealing with them because I elected to, and given a choice other than sign with us or deal with a period of homelessness, I would not, as I look forward to more unpleasantries with their service over the next 12 months, rest assured, I will be prepared to depart this turmoil at the end of my lease on January 5th 2026... Incase your not looking at dates in this review... Lease was processed on 2/15/2025 and ends January 5th 2026.... (my Pathlight lease expired on 2/2025) the math is not mathing... odd date, to force another lease, but I will be prepared. An honorable property management company does not have to manipulate tenants to retain them, keep that in mind should you willingly elect to lease from them.

TRICON also limits your ability to review them on their website, controlling the narrative, would an honest company do that?

If I could give zero starts I would - this has been the absolutely worst company we have ever had to deal with - from issues day one with repairs that were promised - roof leaks, mold, pool unusable and HOA after HOA violations caused by their lack of care. But try withholding the rent for lack repair and they will start eviction without a care for their tenant's health or safety. Dead beat company - STAY FAR FROM THEIR PROPERTIES!!!!!!!!!

I’ve been living in this home for 11 years and I’ve never heard that it’s the tenants responsibility to paint the entire house and for the rent that they’re asking for this is truly ridiculous because if we have to paint we need the DEED so we can paint it the color we want, but according to the lease we have to let them know if we want too but WHY IF WE HAVE TO PAINT OURSELVES? Make it make sense because it’s NOT MAKING ANY!! We almost burned up here from them sending someone out to fix the breaker box who evidently didn’t know what he was doing a few years back. They constantly send contractors out who don’t know anything they just hire people who can’t even read a tape measure or do anything for that matter. Some issues that we’ve reported still haven’t been fixed properly just a shabby, pathetic, awful, horrible service. They redid the kitchen cabinets by painting over them and the countertops, the drawers still get stuck, wheels falling off! I mentioned that it’s mold and all they did was come out and painted over it SO SAD!! The master bathroom shower keeps pealing and all they do is send someone out to paint over it I’ve had this done at least 3 times within a couple of year’s. Just told them about the master bathroom cabinet and they just placed a wood piece of wood under it and nailed it down like that fixed it. They came out to do the foundation and it still has cracks on the patio and in the inside and the paint don’t even match. The stove went out a few years ago and they came and out and replaced it with a easy baker oven instead of the same size that they took out! I can’t even prepare holiday meals in it because it’s so SMALL! We tried to get Stanley Steamer to come out to do the air ducts but they stated that Tricon had to do it bad mistake! They came out and did the air ducts and it’s still dusty! We asked for window screens and they still don’t fit. The patio door is a sliding door and it’s HORRIBLE but they said they can’t find any when in fact Home Depot and Lowe’s still carry them I guess we have to do that too! I have a whole lot to say but it may become a novel. They replaced the carpet for the entire house a couple years ago and it’s not even it look like it’s coming from the base of the wall. This is my 3rd review about them and their ridiculous, terrible, and awful landlord capabilities for those of us who’ve been living in their homes for over at least 5 years.

The Company does not care about its tenants. Repairs are subpar, rent after first year is increased by $504 by smuggling it in the fine print. Bully you into a longer lease. One day late fee is upward of $138- Horrible company.

They will scam you, ghost you, and in the end they will not be satisfied with robbing you of all your deposit. They will want even more.

i liked a contacted company they use; HomeProRestorations. Kathy in Atl. Ga. was great.
Tricon Sux in some many ways, I do not have enough characters to express my reasons why.