Trikko. Reviews 

210
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers had a great experience with this company. Consumers frequently praise the comfortable and durable clothing, noting that the fabric feels premium and holds up wonderfully during everyday activities like working out. Shoppers truly love the creative designs and often mention how amazing it feels to wear such stylish garments on various occasions. However, some customers also noted experiencing significant delivery delays and extremely long waiting times for their packages to finally arrive at their doorsteps. A few people also felt that customer support was entirely unresponsive when attempting to resolve frustrating problems regarding wrong items or completely missing orders.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the unmatched quality,... See more

Quality

Customers had positive experiences with quality, frequently praising the unmatched premium feel, durable... See more

Customer service

Consumers find customer service to be mixed, as experiences vary widely across different interactions. While... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some consumers reporting extremely fast... See more

Delivery service

People report ambiguous experiences with delivery service, as reviewers express a wide range of opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got my attention of this brand, initially from their socials media, and got inspired from their work ethic. 2 brothers trynna make it out. So I decided to ordered, at the time it w... See more

Rated 5 out of 5 stars

The up and coming streetwear brand, been following them a few years, have made a few purchases. Customer service is always top, delivery is always smooth, and the garms are always of high quality.... See more

Rated 5 out of 5 stars

Insanely good clothing pieces. Great quality and even more amazing customer service. Fast replies every time, and ppl that actually care and do their best to help. Have ordered a few sets already... See more

Rated 5 out of 5 stars

I had an issue with the order I placed which caused my order to be delivered later than expected.When I contacted the Trikko helpdesk the issue was fully fixed in 5 days!! Thanks for the quick soluti... See more


Company details

  1. Clothing Shop
  2. Ladies' clothes shop
  3. Men's clothes shop
  4. Streetwear store

Written by the company

Founded in 2018 and started from a small bedroom with no handouts - a streetwear brand for those who are willing to go the extra mile, to do the impossible, to follow their passion, to change the game.


Contact info

3.9

Great

TrustScore 4 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(210)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No Response to Emails

No Response to Emails
I have contacted your company multiple times by email regarding my order and delivery issues. None of these inquiries have received any response. A complete lack of communication is unacceptable and reflects very poorly on your customer service standards.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a clothing set and paid 1300…

I ordered a clothing set and paid 1300 DKK, but it never arrived. I contacted the company multiple times, but they never responded. This level of service is unacceptable. Completely dissatisfied.

7 January 2026
Unprompted review
Trikko. logo

Reply from Trikko.

Hi there! We would love to help you but we do not have any email from you. Can you please contact us at help@trikkobrand.com? So we get it solved ASAP.

Rated 1 out of 5 stars

We do not recommend this clothes

We do not recommend this clothes. Bot me and my girl friend ordered to set of tracksuits, all of them was defected somehow. When we tried to contact them they did not answer.

8 February 2026
Unprompted review
Trikko. logo

Reply from Trikko.

Id like to see a picture of this, please attach them to our email help@trikkobrand.com

As we run 2 quality controls (one in factory and one in house), this is barely happens. If its true and was submitted in the moment of receival, we will get it solved, rest assured.

Rated 1 out of 5 stars

AVOID THIS BRAND!!!

I placed an order from Trikko back in September 2025, it is currently February 2026 and I have still not received my order. I have been in contact with Trikko representatives multiple times but it feels like I’m getting ignored. I’ve spent close to £300 on this brand just to not receive anything and get completely ignored.

I wanted to support a fellow Moroccan business as I really liked their concept and the clothes looked like they were good material. Unfortunately, I cannot tell you if the clothes are any good as I haven’t received them.

The lack of communication and customer service is a joke, I don’t understand how a business can just take people’s money and not provide the product.

I have tried emailing, DM’ing, I still haven’t received a response. I ordered these clothes for the winter and as a birthday present for my sister so I’m very frustrated in the fact that I’ve had to spend more money to get my sister a replacement gift and more money on tracksuits from another brand since I didn’t receive the ones I ordered.

Like I said, they’ve got a great concept and the marketing/branding is great but the customer service and the wait time does make the purchase worth it at all!!!

I personally wouldn’t recommend this brand to ANYONE, specifically because of the lack of communication and care they have towards their customers.

11 September 2025
Unprompted review
Trikko. logo

Reply from Trikko.

Hi Yaz,

so sad to hear this, but we wont let you down. Can you email us to help@trikkobrand.com with your order number so we can double check what happened here?
If its an issue from our side, you will be compensated for this.

Rated 5 out of 5 stars

More than just a brand

More than just a brand, it’s a lifestyle. Super inspiring and i am proud of beeing part of the movement…quality wise, i have more then 10 pieces and got never disappointed, every drop is better and better

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I Love the Brand

I Love the Brand, I love the clothes quality and I love the the way Ibrahim and communicate. It’s truly inspiring! 🫶

22 January 2026
Unprompted review
Rated 1 out of 5 stars

6 Months & Waiting - Poor communication

XL basics bundle set came in size L for the hoodie only (in XL packaging). I was instructed to return that Item only via help@ in November with the occasional reply. Order number #129178.

EDIT: Still unresolved. They even sent me an April fools email claiming to send the package with a 24h delivery service! 6 months and counting... 🤡

17 January 2026
Unprompted review
Rated 1 out of 5 stars

The only game they're changing is how to scam people.

All hype, zero integrity. They spend all their time curating a vibe and zero time fulfilling orders. It’s ironic how they preach community but silence anyone who asks where their package is.

The aesthetic is just a facade quit trynna seem cool and actually BE cool and answer where the hell my orders at instead of deleting and banning me.


26 December 2025
Unprompted review
Trikko. logo

Reply from Trikko.

This is such a funny header on the review.

For you to call us scammers is a lack of respect.

Since this platform purpose is to give a whole perspective about a brand/business to potential new customers, Lets address it.
(Being gamechangers is also about empowering the truth and facing any issue that might happen.)

1. You are rating us with 1 star, just because you are being emotional, after being banned today from the private community of customers. You dont even have our product, so you cant rate it yet. You havent been silent because of vanity. A community has rules, you ignored them and skipped them, therefore you been banned.

2. You placed your first order in the brand during our black Friday Sale, and we had a big problem with this stock being hold in UPS Germany for 2-4 weeks, which is not your fault, of course, but we have been giving weekly if not daily updates. Ibrahim even mentioned in the discord that anyone wanting a refund to private message him. You just ignored them too.

Dont get me wrong, We completely understand your frustration, but we didnt ghost anyone, and as mentioned, offered the refund for anyone interested.

the team is locked in dispatching the rest of orders, even during christmas bank holiday. This wasnt our fault at all (who would have guessed that a courier would close the recepction of bulks on peak period?) but we are the responsibles of fixing it, and thats what we doing.

I dare you to place an order on a normal drop, and if its not shipped out within 48h i pay you double from my pocket.

We havent been running Trikko for 8 years, with a score always above 4, by "being scammers".

Have a nice end of the year!

Rated 5 out of 5 stars

Respect ++

They are the best in the game literally, the branding, the quality, the waiting, the client support everything was on point, much respect for this guy's 👏🏼

15 December 2025
Unprompted review
Trikko. logo

Reply from Trikko.

Thanks for appreciating the hard work we put in. Means a lot, more to come!

Rated 5 out of 5 stars

GAMECHANGERS

Quality, customer service, the community everything is top tier fast shipping, great quality basics, and the monthly drops are insane love em

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality pieces and best customer service ever

Insanely good clothing pieces. Great quality and even more amazing customer service.
Fast replies every time, and ppl that actually care and do their best to help.
Have ordered a few sets already, both for myself and my partner. We both love them, and will be definitely returning back for more!!
Really nice guys, comfortable and durable clothing and BEST customer service ever encountered.
Can't recommend them enough !!
Truly gamechangers

26 November 2025
Unprompted review
Rated 5 out of 5 stars

best customer service i’ve ever experienced

Customer Service is honestly amazing and the best i have received by any clothing brand so far, i emailed asking about when my order will arrive as im going to be on holiday later during the week and they replied just hours later offering priority shipping all covered by them to make sure my order arrives as soon as possible, very kind, very helpful and amazing service, i previously ordered a zipped hoodie from them a month ago and the quality is insane, definitely the most comfortable hoodie i have in my rotation, really nice guys, really good quality clothes and very good customer service!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Best basics about

They weren’t lying, one of the best basics about. Trousers go crazy and the material is top. They will be seeing more of my money…

Had to exchange my hoodie for a bigger size. They got back to me in a few days. Didn’t have to wait long at all.

5 November 2025
Unprompted review
Rated 4 out of 5 stars

Worth the wait

I got my attention of this brand, initially from their socials media, and got inspired from their work ethic.

2 brothers trynna make it out.

So I decided to ordered, at the time it was the NY Mind drop. Which unfortunately took longer than expected, and especially saw a lot of complaints around about the shipping time. But it is something that doesn't happen often, in this occasion as they said loads of orders got stuck, which usually doesn't happen. Of course they were stressing about it, and still a lot of people decided to be inpatient.

But trust me when I say the wait was worth it, for the price I didn't expect to have such premium quality tracksuit. And with all the honesty I rarely take my time to write a review such as this.

So people, please understand that these type of things happen, also you should know they worked a lot around these items and their quality.

Overall I would say, very friendly guys, item is worth all the cost and wait. One thing I would recommend, is to have a more active customer service.

But yhhh, ngl, this trackie was a Game Changer for my wardrobe.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Got the basics in literally 2 days… …

Got the basics in literally 2 days… Ibrahim really cares about his customers like no one else. I told him it’s a birthday gift for my friend and he made sure it gets shipped out next day + gave a hand-written note with the basics. All of that without even mentioning the quality of items lol

13 October 2025
Unprompted review

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