The following members from TL make our communication smoothly and promptly which in turn makes business flow better and get more done in a timely manner. Their service is simply top tier! Ke... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In a day and age when everyone isn't reliable, I appreciate Trinity Logistics always sticking to it's word and getting shipments to where they need to be on time and at an economical price that works... See more
Company replied
Amazing Service ! The representative was extremely knowledgeable and efficient, handling my request right away. From what I thought would be a hard task, was taken care in no time. We cant thank you... See more
Company replied
I love working with Landon Weninger (Corn State Logistics). He always has been able to help us out, whether it be last minute or not. The drivers he has gotten for us have been pretty good. He just m... See more
Company replied
Company details
About Trinity Logistics
Written by the company
Trinity Logistics is a third-party logistics company (3PL), offering People-Centric Freight Solutions® to companies and supply chains.
Founded in 1979, our purpose has always been to improve lives. We've been able to do so with our eyes set on one mission: to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.
We like to state that we're a 3PL that's different than what you're used to. What makes us so different is that we’re a business built on a culture of family and servant leadership. That culture shines through our service to you. No matter who you talk to, from our Logistics Experts to our Marketers, whether on the phone or through email, you’ll notice our People-Centric service.
We're currently recognized as a Top Freight Brokerage on Transport Topics’ Top 100 Freight Brokerage List, as a Green Supply Chain Provider by Inbound Logistics, as a Top Company for Women in Transportation by the Women in Trucking Association, and with a Silver Medal Rating by EcoVadis.
As a leading 3PL, we arrange truckload, less-than-truckload (LTL), intermodal, drayage, expedited, warehousing, international, and Managed Transportation technology solutions for various industries.
We have six Regional Service Center locations and over 100 Authorized Agent offices throughout the country.
In 2019, we became part of the Burris Logistics family of brands. Between Burris Logistics historical expertise of handling temperature-controlled commodities and Honor Foods redistribution, we are uniquely qualified to better serve the food and beverage industry together.
Flexible Freight Solutions
Written by the company
- Logistics Solutions That Go The Extra Mile.
- For the past 45 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.
- Technology That's Tailored to Your Freight Needs
- Our People-Centric service, coupled with cutting-edge technology, ensures you'll crush your business goals. Find out how our People + technology makes a difference in the service you receive from a 3PL.
- Ship Cross-Border With CONFIDENCE
- Whether you need to ship truckload, intermodal, or less-than-truckload (LTL) across the border, we can help you navigate the complications of your cross-border shipments, from Canada and Mexico to the U.S. or vice versa. We navigate the complexities of customs, regulations, and transportation, so you can focus on what matters most – expanding your reach and exceeding customer expectations.
- Is It Time to Transform Your Logistics Strategy?
- Optimize your transportation management with Trinity’s Managed Transportation. Gain control and visibility to your supply chain, reduce costs, improve performance, and eliminate manual processes. Our combination of experienced account management and best-in-class technology delivers a customized managed transportation solution to help your company achieve your unique supply chain goals.
Contact info
50 Fallon Avenue, 19973, Seaford, United States
- 8008463400
- marketing@trinitylogistics.com
- trinitylogistics.com
Logistics solutions that impress.
4.3
Excellent
983 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Working with Kam Keller makes a…
Working with Kam Keller makes a difference in service. Thank you for your prompt communication and great service. Is always nice to know you are on top of our loafs
4 February 2026
Unprompted review
Reply from Trinity Logistics
Andres, thank you for the kind words. We're so glad you had a great experience with Cam!
The communication and attention to…
The communication and attention to detail was great!
27 January 2026
Reply from Trinity Logistics
Thank you, Sandra! We appreciate your kind words and are so glad you had a great experience with us.
They have been great to work with
They have been great to work with. Quick responses and great communication.
26 January 2026
Reply from Trinity Logistics
Thank you for the 5-star rating and kind words! We appreciate your positive feedback.
Reply from Trinity Logistics
Thank you for the kind feedback! We’re glad to hear Willie was able to accommodate your needs and provide a positive experience. We’ll be sure to share your kind words with him, it’s always great to see our Team’s dedication recognized.
I moved a load for Nick Anderson with…
I moved a load for Nick Anderson with TRINITY but they never paid the invoice.
I submitted all my paperwork to my Factor Company which they paid for the invoice but since TRINITY DID NOT pay I was forced to submit repayment back to Factor Company which caused issues with accounting.
I reached out to Nick several times but no response.
Be very cautious with this company as they are NOT trustworthy.
7 November 2025
Unprompted review
Reply from Trinity Logistics
Thank you for sharing your feedback. We’re very sorry to hear about the issues you’ve experienced and understand how frustrating this situation must have been. Please send over more information, including the shipment number and your USDOT or MC number to marketing@trinitylogistics.com so we can review and follow up with your directly.
INVOICES, POD AND PAYMENTS
It would be very helpful if we could receive the invoice along with the POD on the email. Currently we dont receive them (we have to download them from the billing portal). And we would like to continue making the payments by ACH (We just received an email where you guys request to do it by check from now on.)
Thank you for your atention.
27 December 2025
Reply from Trinity Logistics
Thank you for your honest feedback! Your input helps us improve our processes and provide a better experience for our partners. We’ll review this internally and work toward a solution that meets your needs.
I love working with Landon Weninger…
I love working with Landon Weninger (Corn State Logistics). He always has been able to help us out, whether it be last minute or not. The drivers he has gotten for us have been pretty good. He just makes my job easier, he is great at communication and just a nice guy to work with.
10 December 2025
Reply from Trinity Logistics
Thank you for sharing such positive feedback! We’re thrilled to hear that working with Landon has made your job easier. Providing reliable drivers and excellent communication is what we strive for, and it’s great to know we're delivering that. We truly appreciate your partnership and look forward to continuing to support your needs!
Love working with the guys
Love working with the guys! They are always there when i need them!
26 November 2025
Reply from Trinity Logistics
Thank you so much for your kind words! We love working with you as well and are always here to support your needs. Your trust means a lot to us, and we look forward to continuing our partnership!
Dishonest broker for Trinity…
I recently haul a load for Trinity Logistics and the brokers name was Carl Nesmith. I had several issues at the pick up location and drop off location waiting over 4 hours at each location. When speaking to him on the phone he is really positive about getting detention pay however now he has disappeared won’t answer phone calls or emails. Very disappointed. So if anyone is dealing with this guy don’t trust him.
19 November 2025
Unprompted review
Reply from Trinity Logistics
Thank you for sharing your feedback. We’re sorry to hear about the challenges you experienced and understand how frustrating that must have been.
We’d like to learn more so we can look into this and follow up with you directly. Please email marketing at trinitylogistics.com with more information about this load, such as the shipment number and your USDOT number, as having this information will allow us to thoroughly investigate your experience.
Great first experience!
Great first experience!
Communication was efficient and friendly.
Carrier loads were picked up and delivered on time!
10 November 2025
Reply from Trinity Logistics
Thank you so much for sharing your experience! We’re thrilled to hear your first experience with Trinity was great and that communication and on-time deliveries met your expectations. We look forward to continuing to work together and supporting your future loads!
BY ALL MEANS AVOID HOUSTON OFFICE AGENTS
Imagine driving 1700 miles on a load that was paying barely $1.65per per mile and having $600 deduction. The load was picked up on Saturday and was expected to be delivered on Monday. The driver was not able to run the miles legally and was late in delivery.
We recently booked a load with one of your agents, John Shourelian (Load #9263277). The load was delivered late, and we take full responsibility for the delay. We also made it clear from the beginning that we were willing to pay any reasonable late fees.
The load was delivered the following day, and our driver unloaded the truck. We notified Mr. Shourelian of the situation immediately but received no response. After the load was delivered, we sent him the POD, at which point he informed us there would be a late charge. Again, we confirmed that we understood and were willing to accept a late fee. We also requested driver assist charges, but once more received no response.
Two days later, at approximately 8 p.m., we received a revised rate confirmation showing a $600 deduction and still no driver assist included. We followed up for clarification and again received reply on the justification of the charges, but no response on driver assist.
The next day, we called the office and spoke with the manager. After explaining the situation, he informed us that the rate confirmation included a 40% penalty for late delivery, which in this case amounted to roughly $1,100. He stated that these charges were passed through from the customer.
However, after contacting the customer directly, we confirmed that they do not charge late fees at all.
For transparency, we have completed multiple loads with Trinity in the past and have never encountered fine print or penalties like the ones applied by this office—especially not when the customer is not assessing these charges and the information provided to us is inaccurate.
The clause referenced was:
"Missed delivery by carrier penalty: 40% of the agreed rate or $300 per day, whichever is greater."
Not sure, as a company, Trinity will have agents with questionable business practices representing a company like Trinity.
10 November 2025
Unprompted review
Reply from Trinity Logistics
Hello Muna,
Thank you for sharing your feedback. We’ve already contacted you directly following the feedback you shared on Google regarding this load. Please let us know if there’s anything else we can assist you with.
Broker was very rude and…
Broker was very rude and unprofessional. Made threats to the driver via text message. Will not be using this brokerage again
3 November 2025
Unprompted review
Reply from Trinity Logistics
Thank you for taking the time to share your experience and feedback.
We're really sorry to hear about this as it’s definitely not the kind of interaction we want you to have. Professionalism and respect are core to how we do business at Trinity and what we strive to provide in each interaction.
We’re taking your experience seriously and want to look into what happened so we can address it properly. If you're open to sharing more details, please email marketing@trinitylogistics.com with more information, like the name of the person you spoke with, your USDOT number, the shipment number, and those text messages, so we can look into your experience and follow up directly.
Scott makes our transactions flow very…
Scott makes our transactions flow very smooth, ALWAYS!!
23 October 2025
Reply from Trinity Logistics
Thank you so much for the kind words! We’re thrilled to hear that Scott helps make your transactions always run smoothy! We truly appreciate you taking the time to share your experience, and we’ll be sure to pass your feedback along to Scott and the Team. Thanks again for choosing Trinity!
Peter is very responsive and always on…
Peter is very responsive and always on top of everything!
29 October 2025
Reply from Trinity Logistics
Thank you so much for the kind words! We're thrilled to hear that Peter has been responsive and reliable, and agree that he truly goes above and beyond to support our customers. We appreciate you taking the time to share your experience!
Riki and his team are fantastic!
20 October 2025
Reply from Trinity Logistics
Thank you so much for the kind words! We’re thrilled to hear that Riki and his team have made a great impression. We’re proud of their dedication and commitment to providing fantastic service. We appreciate you taking the time to share your experience!
Chris is very responsive and attentive…
Chris is very responsive and attentive to my requests. He's a pleasure to work with.
17 October 2025
Reply from Trinity Logistics
Thank you so much for the kind words! We’re thrilled to hear that Chris has been responsive and attentive to your needs. He truly embodies our commitment to excellent service, and we’re glad he’s made your experience a positive one. We appreciate you taking the time to share your feedback!
Great Customer Service
Colin is quick to respond and very accommodating. Love the portal as tracking information is readily available.
9 October 2025
Reply from Trinity Logistics
Thank you so much for sharing your experience! We’re thrilled to hear Colin has been so responsive and that you’re enjoying the convenience of our Customer Portal. Providing great service and real-time visibility is exactly what we aim for. We truly appreciate your partnership and look forward to continuing to support your business!
Trinity Logistics comes through
Felipe was wonderful to deal with ...great customer service and communication
7 October 2025
Reply from Trinity Logistics
Thank you so much for your kind words, Linda!
We’re thrilled to hear that Felipe provided you with excellent service and communication. We’ll be sure to pass along your feedback to him and his Team. ⭐
We always strive to deliver a 5-star experience, so if there’s anything we could have done to make your experience even better, we’d love to hear your thoughts. You can reach us anytime at marketing@trinitylogistics.com
.
Thank you again for choosing Trinity!
Unsafe, unreliable, and unprofessional
This shipment was scheduled for 10:00 AM today (10/13/25). However, the driver arrived at 7:00 AM, three hours early. The driver did not understand English and was unable to follow instructions regarding the correct dock door for unloading.
Once he eventually backed into position, our warehouse associate activated the red dock light and entered the trailer to begin unloading. At that point, the driver inexplicably pulled the tractor forward while my employee was still inside the trailer. I immediately went outside to stop him and explained that the red light indicates the trailer must remain stationary. The driver offered no acknowledgment or understanding of the situation.
Trinity has consistently failed to provide reliable and professional service for over 2 years. Fortunately, their broker status has been downgraded to Tier 3 in our system.
13 October 2025
Unprompted review
Reply from Trinity Logistics
Hi Joseph,
We sincerely apologize for the serious safety concern and service experience you described. Safety is a top priority at Trinity Logistics, and this incident does not reflect the standards we hold for the Carrier relationships that are within our network.
We take feedback like this very seriously and would like to investigate further to ensure corrective action is taken. Please email us at marketing@trinitylogistics.com with more information like your shipment number or contact information so we can connect with you directly and address this matter (and any others you've had these past two years) promptly.
Thank you for bringing this to our attention. We truly appreciate the opportunity to make this right.
**** Edited to add****
We’ve since touched base directly with the carrier and driver involved to review and address the issue to help ensure this doesn’t happen again.
Amazing Service
Amazing Service ! The representative was extremely knowledgeable and efficient, handling my request right away. From what I thought would be a hard task, was taken care in no time. We cant thank you enough.
10 October 2025
Reply from Trinity Logistics
Thank you so much for the kind words! We’re thrilled to hear that our Team was able to make your experience smooth and stress-free. We truly appreciate your trust in Trinity and look forward to continuing to deliver that same level of amazing service for all your future shipments!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.