Tripair Reviews 3,357

I do not recommend that you book with this company .

Use this company to book flights at your peril.

Booked flights on the 16th February 2026 for the 3rd March.

Never received confirmation or the tickets. Still flighting to get money back and they are denying that they sold me the tickets despite Paypal evidence.

I am writing this for the second time that as I booked my train fare with Trip Air online with difficulty because when I pressed the button it would not go through. I phoned them and they sounded Pakistani took my card details and said that they would send the tickets. The £41-65 was taken out of my bank account. No tickets came through either online or in the post. Just to let you know that I am a 95 year old gentleman. I eventually took a taxi to the station and received the tickets and further phone calls were received with not nice language.

For some reason while I was ordering a UK digital rail card online I inadvertently paid this company via PayPal. Needless to say no digital railcard arrived but I received an email from this company offering me silver membership. There was no receipt from them. I checked my PayPal account and £26.25 had been debited by Tripair.co.uk. Suspecting a scam I informed PayPal who instantly refunded me. Needless to say the card linked to that account has been frozen. Taught me that I need to be super vigilant at all stages of a transaction online as I still don’t know how I got hooked in.

I was not able to board the flight due to an issue with the ticket. Only one passenger from the reservation was able to make the check-in, the other was denied from the system. I had to book another flight later using my own funds and now I am struggling to get my money back from the extra flight that I payed. Trip air is the worst company ever. No answer, no support, just a big scam.

Please refund the second payment immediately!!! I need that money for the rest of the month for my groceries.

Why would you charge me twice ? what sort of thing is this?/?????

I need the second payment released back to my card immediately, I am so pissed right now, like seriously I wish I could speak to someone right now about this NONESENSE !!!!

REfUND THAT MONEY NOW!!!!

CARD details:
535456****9631

Reservation code: 42769599

Refund the second charge on my card immediately !!!! I don't understand this madness!!!

Absolute scam- they confirmed my flight, took the money for my flights on Friday then made up some excuse about my luggage on a Sunday night. They then said my ticket had not been confirmed and because it’s non refundable they were unable to offer me a refund and offered dates to fly 3 months after the date I needed to fly on. They were so unapologetic and unhelpful. Absolute nightmare of an experience, so unempathetic and unwilling to listen.

The flight was cancelled. They were not at all helpful with getting back the money. I had to do all the communication with the airline and when the airline finally transferred the money to TripAir, so they could transfer it to me, TripAir lied and claimed they had never gotten any money. Only when I contacted flightright and they took the case, I finally got my money after more than a year of back and forth communicating.

Scam. They lure you to their website with cheap prices. As soon as you filled in all your details, a statement pops up with a so called recalculation. Finally prices are 25% more expensive.

One star is to many. Do not use this firm, you will likely have to rebook with another firm and will get no refund.

Worst platform to book any tickets. I booked my tickets on 27th May 2023 for the 15th June flight, which was cancelled by British Airways on the day of my flight and today is 17th August 2023 and I have not received any refund for AED 2668.54. I have been contacting them but every time they says we will contact you for refund and they need 45 days. After 45 days contacted them again and now say 45 working days. I am so fed up now.

The money back service is a scam, i'm waiting my reimbursement of a flight since 2 months but nothing. They're only proposing a coupon value of 20% of my flight cost, limited 6 months and in their company, thus no money back at all, TRIPAIR CLEARLY IS OUT OF LAW

Really seems like a scam.
Several times over the past few weeks, I have tried to book through their platform. EVERYTIME i get to check out, they magically tell me that the price has changed (in this case TRIPLED).
Really unreliable.

Big scam! They adjust their prices while you’re booking

Very bad company! I think that "one star" is too much!

I booked the flight via their website, but after the purchase, I haven't received any confirmation email. I haven't got either an email reminder for the flight or any details related to my flight. I emailed them to ask for information and they replied after 5 days after my flight was already gone. The customer service is the worst. I would suggest you buy a ticket flight with another company. Tripair is a scam

Worst Tripair, they are Fraud, They will not refund your money if your flight is cancelled. Dont book through tripair.

If 0 stars was an option, that would be my rating!! Do not use this agency, they do not reply to emails or phone calls! So not get trapped by the website citing “efficient customer support” … it’s NON EXISTENT!! You can’t check in online, you can’t book your seats, this is purely a portal to buy tickets and good luck with the rest!! I will never use this site again, PLEASE DO NOT MAKE THE SAME MISTAKE!!

My flight was cancelled by the airline because of a national strike. I was offered an alternative train ride at the same departure time instead. This way i could continu my trip as planned.

Not a great experience, they seem to be slightly cheaper than the Airline price. You go in fill in your details, spend a few good minutes to complete transaction and suddenly the price goes up.

If only I can give negative stars this would be my first time. Such an awful company. It's scam type operation witch I fell for it like so many others. It has been 3 years since I booked plane tickets from them. My flight was canceled do to covid restrictions. At first they kept telling me to wait for 30 days because they have to ask Qatar for the refund and so on. Qatar told me that they have refunded the money to Trip Air immediately, providing me with proof of payment. Once I confrunted Trip Air, I have never heard from them again.