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See what reviewers are saying
Thanks for your all help really appreciate your customer service specially raj he is done for me life safe
I can not fault any aspect of our experience with Trip County on our family holiday of a lifetime to Sri Lanka. Although we booked flights separately this did not matter, as the itinerary and tours th... See more
Company replied
Very good customer service. Friendly staff and available anytime to contact. I booked 4 tickets to Colombo for my family including my mother's wheelchair facilities. They arranged everything on time.... See more
Company details
Written by the company
We are an online travel agency, offering great prices along with the best customer assistance.
Contact info
London, United Kingdom
- 020 3871 2222
- email@tripcounty.com
- tripcounty.com
Kamal was very nice and supported all…
Kamal was very nice and supported all our needs and he was great and would defo recommend to others.
18 July 2022
Unprompted review
Reply from Trip County
Dear Selfie Pulla,
Thanks for all the kind word and giving us a *5 star* rating. Kamal has been always very helpful and this feedback will be passed to him and his seniors.
These kind of reviews really motivates the staff to keep pushing for providing great service.
We would also like to thank you in advance for recommending us to others.
Trip County wishes you safe travels and eagerly awaits to serve you again.
Best Regards,
Team Trip County
Reply from Trip County
Dear Mr Paramanathan,
Thank you for rating us the maximum and writing a positive review about our service.
Our team is delighted to see it.
Trip County wishes you safe travels and eagerly awaits to serve you again.
Best Regards,
Team Trip County
This is my first time using trip…
This is my first time using trip County and it was amazing! I would recommend the company. But in my opinion it would have been better if you printed the paper and send it to me. Thank you
16 July 2022
Unprompted review
Reply from Trip County
Dear Shammi Priya,
First of thanks for being so kind with the ratings and giving us a positive feedback.
As far as paper tickets are concerned, Trip County feels responsible towards mother earth and believe in non-wastage of paper. However, we do send paper tickets if a customer demands. We will be more than happy to courier you the ticket. Kindly send us the delivery address to email@tripcounty.com along with your reference no. or you can contact us on 020-3871-2222.
Trip County wishes you safe travels and eagerly awaits to serve you again.
Best Regards,
Team Trip County
I’m very happy to get tickets from your…
I’m very happy to get tickets from your company. Very hind customer service.who deals with me he name is Mr . Kamal he is very hind and he did very good job.I want to say thank you to Kamal.
16 July 2022
Unprompted review
Reply from Trip County
Dear Shivani Nagarajah,
Thanks for such kind word. We assure you that this feedback will be notified to his seniors.
We value your feedback and are thankful for such an amazing rating.
We wish you safe travels and eagerly await to serve you again.
Best Regards,
Team Trip County
Reply from Trip County
Dear Jeya Ramesh,
Thank you for giving us the maximum rating and also thanks for your kind words.
Our staff works hard to make everything clear to the clients as much as possible so that they get a flawless experience.
Trip County wishes you safe travels and will await to serve you again.
Bes Regards,
Team Trip County
The service is absolutely amazing
The service is absolutely amazing. They never failed to answer my calls which was one of the many things I liked. Kamal and Meera, the ones who helped me was so generous and patient with the whole booking process. Thanks to you both!
5 July 2022
Unprompted review
Reply from Trip County
Dear Vaani,
We thank you for your lovely feedback and rating us '5 stars'.
Your appreciation towards our staff is duly noted and will be communicated to them and their seniors.
Trip County wishes you safe travels and will await to serve you again.
Bes Regards,
Team Trip County
Very efficient and easy booking…
Very efficient and easy booking process. Kamal was very helpful and answered any queries I had. Excellent service. Thank you!
19 June 2022
Unprompted review
Reply from Trip County
Dear Theepa,
Our team is very happy to see the review posted by yourself.
Thank you very much.
We agree about what you mentioned about Kamal. He is always very helpful.
Trip County wishes you safe travels and our team eagerly awaits to serve you again.
Best Regards,
Team Trip County
Meera and Kamal helped me to book the…
Meera and Kamal helped me to book the tickets and they were so helpful and quick. I recommend them to book tickets from them, and I definitely book my further tickets from them.
15 June 2022
Unprompted review
Reply from Trip County
Dear Berna,
We thank you for posting such a lovely review for us. These kind of reviews shows that our efforts are being understood by our customers and being appreciated by them as well.
Meera and Kamal are always helpful to the customers whether it is related to sales or customer service. They really reflect the company's vision about providing great customer experience.
Hope you have a lovely trip.
Trip County wishes you safe travels and will await to serve you again.
Best Regards,
Team Trip County
Reply from Trip County
Dear Aryagaran Sivakaran,
It is a pleasure to see the highest possible rating given to us by yourself.
Our team always gets excited by 5 stars rating.
Also, we agree with you with regards to the kinds words said for our team member, Kamal. He really is very helpful and kind.
Trip County wishes you safe travels and will await to serve you again.
Best Regards,
Team Trip County
Good experience
The service was amazing and the flights were extremely cheap. The travel agency was so helpful.
10 June 2022
Unprompted review
Reply from Trip County
Dear Sabeeshan,
We thank you for giving our company a rating of 5 star.
We are delighted to know about your experience.
It is always a pleasure to see such review. THANK YOU ONCE AGAIN.
Trip County wishes you safe travels and will await to serve you again.
Best Regards,
Trip County
There have been very friendly and…
There have been very friendly and helpful,
10 June 2022
Unprompted review
Reply from Trip County
Dear Mr. Nimalan Nadarajah,
Thanks for giving us the highest possible rating. It means a lot to us.
We are delighted to read your review and the same will definitely motivate the staff.
Thanks once again.
Trip County wishes you safe travels and will await to serve you again.
Best Regards,
Team Trip County
I really appreciate that Merra help me…
I really appreciate that Merra help me with the flight ticket along with hotel which I very proud of she was a kind hearted person when it comes with the flight booking and hotel is well and Thank you Raj for suggesting for the tour package I hope I will use this company as a future reference/booking.
Kirusan Sivakumar
6 June 2022
Unprompted review
Reply from Trip County
Dear Mr. Kirusan Sivakumar,
We would like to thank you immensely for the time devoted by you to rate us and post such a lovely review.
Our team and Trip County is more than delighted to see it and we also agree with you by each and every word specially with regards to our hardworking and sincere staff Meera and Raj. They both are an asset to this company and it is a pleasure to see that the same has been felt by you because of the service that they gave.
Trip County wishes you safe travels and would eagerly await to serve you again.
Best Regards,
Team Trip County
Excellent customer service
Excellent customer service, always there to help.
Got good knowledge of what they doing and give u up to date information travel restrictions.
6 June 2022
Unprompted review
Reply from Trip County
Dear Mekela,
We thank you for posting such a lovely review and 5 star rating.
We are very happy to know that you have been served well by well informed professional. As rightly said, our staff knowledgeable and always there to help, so that our customers can experience a flawless service and don't have to call again for the same query.
We believe in 'FIRST CALL RESOLUTION' policy.
Reviews like these really motivate our team and it provides a proof that we are on the right path.
Once again, we thank you for your kind review.
Also, we wish you safe travels and will await to serve you again.
Best Regards,
Team Trip County
Reply from Trip County
Dear TKJ Peiris,
Thanks a lot for your 5 star rating and review.
We really appreciate it.
We wish you safe travels and will await to serve you again.
Best Regards,
Team Trip County
EXCELLENT SERVICE
28 May 2022
Unprompted review
Reply from Trip County
Dear Thelge Peiris,
Thanks for giving us a 5 star rating. We are very much delighted to see it.
5 star reviews are always pleasant and motivates our team to keep providing excellent service to our clients. THANKS ONCE AGAIN!!
Trip County wishes you safe travels and will await to serve you again.
Best Regards,
Team Trip County
Great Customer service
Great Customer service. Got tailored air tickets as per my preference and a good price. I do recommend Trip county to get best deals on flight Tickets.
10 May 2022
Unprompted review
Reply from Trip County
Dear Manita Sethi,
We thank you for taking out your time and posting this lovely review for us. Reviews like this prove to be a big motivator for our team to keep on providing great service and it also tells us that we are on the right path.
Trip County wishes you safe travels and eagerly awaits to serve you again in future.
Best Regards,
Team Trip County
I recently purchased ticket for my…
I recently purchased ticket for my elderly mother, from the date I enquired then purchased all the way to my mother landed in SriLanka absolute caring service. I would like to thanks to the team who's very helpful and friendly service, meanwhile I will strongly recommends that if you purchase tickets or full holiday packages you don't need to do anything they will do it for you. Again thank you for your kindness and support 🙏.
3 May 2022
Unprompted review
Reply from Trip County
Dear Pat Sur,
Thank you for leaving such an awesome review for us. We are truly delighted and thankful for it.
Reviews like these prove to be a great motivator.
We wish safe travels for your mother and eagerly await for you to book your future travel with us
Best Regards,
Team Trip County
Really very good service.
Really very good service.
Thank you so much Meera.
30 April 2022
Unprompted review
Reply from Trip County
Dear Client,
Thank you for the positive feedback and excellent rating.
Our team at Trip County is delighted to see this review.
Trip County wish you safe travels and eagerly awaits to serve you again.
Best Regards,
Team Trip County
Amazing from start to finish
I can not fault any aspect of our experience with Trip County on our family holiday of a lifetime to Sri Lanka. Although we booked flights separately this did not matter, as the itinerary and tours that were put together, along with an amazing driver/guide were amazing. Just what we asked for and more. When we had an issue checking in at our last hotel Raj got involved and fixed everything for us. If you want a stress free holiday then look no further. We will certainly be using Trip County again when we go to India.
30 April 2022
Unprompted review
Reply from Trip County
Dear Mr. Shah,
Thank you for your kind review. We are more than delighted to read about your holiday experience in Sri Lanka.
We at Trip County leave no stone unturned to make our customer's holiday a memorable one.
Also, we thank you in advance to recommending us to your near and dear ones.
Our team is excited for your next holiday to India and await to serve you once again eagerly.
Best Regards,
Team Trip County
Excellent service and help from Meera…
Excellent service and help from Meera and Raj always listen to needs and attend accordingly extremely helpful
19 April 2022
Unprompted review
Reply from Trip County
Dear Mr. Muthukumara Rangarajan,
We are delighted you see your feedback are extremely happy to know that you have been attend well be our colleagues.
We strive to perform better each passing day.
We wish you safe travels and eagerly await to serve you again.
Best Regards,
Team Trip County
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