Triple D Motosport Reviews 

366
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I bought a pair of KTM gloves on 28th July. Their website states dispatch 3-5 days. I’ve still not got them! OVER 2 WEEKS! I emailed this disgrace of a company to ask where they were and I’ve had no... See more

Company replied

Rated 5 out of 5 stars

As a newbie to enduro it’s extremely helpful to know I can ask for advice when needed without feeling like a clutz! Duncan chatted with me about my options on a new rear sprocket and gave excellent... See more

Company replied

Rated 5 out of 5 stars

This is the first time I've ordered anything from Triple D Motorsport. I wasn't sure about the fitting of the parts for my bike but gave them a call and found them to be super helpful, knowledgeable... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company, such friendly and helpful staff, I ordered a shock absorber complete with spring just after lunchtime and couldn’t believe it when at 10:30am the very next day stood our loca... See more

Company replied

Company details

  1. Motorsports Shop

Written by the company

Triple D Motosport is the UK's leading authorised Dealer for KTM and GasGas motorcycles, based on the edge of the Lake District. Our experienced team of riders and mechanics are here to provide you with advice and guidance to help you find the right bike, parts or accessories. Our Kendal showroom offers bike sales across road, motocross, enduro and trials disciplines backed up by a full range of merch, riding gear and clothing from leading brands. Shop online for original KTM PowerParts with stock items dispatched the same day. Our website includes both new and used bikes from KTM and GasGas with regular offers and competitive rate finance. Pop in for a cuppa, browse our showroom and lets talk bikes.


Contact info

4.0

Great

TrustScore 4 out of 5

366 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(366)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service you can rely on

I have used Triple D a number of times nd they have always delivered. On time and on the button. They remain my first port of call for anything I need for my Motorcycle.

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Ktm power part order

Excellent communication ordered a power part, was informed of stock back order and date due in stock, was fine with above and part was assigned to me, when in stock was emailed ASAP and courier tracking added, next day delivery if in week, package well, and genuine ktm power part beautiful

7 May 2022
Unprompted review
Rated 1 out of 5 stars

Appalling Customer Service, avoid.

Ordered crash bars for a Duke 390, but received defective item that wasn’t even close to fitting! When I contacted them about it they refused to admit that it was faulty, instead insisting I had bought the wrong part. When I pointed out it was listed on their website as fitting my bike, they changed the details on the webpage and maintained it was my fault! (KTM confirmed it was the correct part)
They wouldn’t cover return postage despite it being faulty. The “correct” part was on order, the delivery date of which got pushed back three times, with no updates- I had to keep pestering them to learn what was going on. Finally received nearly 2 months later.
Appalling customer service, avoid.

7 May 2022
Unprompted review
Rated 5 out of 5 stars

Great Service as always

Great Service as always, special thanks to salesman who help me with info on my Super Duke, even though I didn’t buy it from them. Can’t recommend them highly enough.

Thanks again from Scotland 👍

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Exceptional customer service though-out my two orders on line really quick postage

22 February 2022
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Great to hear Steve! Glad your experience was good

Rated 5 out of 5 stars

Love it

Love it, my to go online shopping every time🤘

21 February 2022
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Good to hear Fagie! Appreciate your review

Rated 5 out of 5 stars

Easy to navigate website and hassle…

Easy to navigate website and hassle free ordering. A great range of KTM products. Prompt delivery. I would recommend and definitely use again.

21 February 2022
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Glad to hear this Tracey! Appreciate your feedback!

Rated 5 out of 5 stars

Helpful

Helpful in updating me on my order and when I called for fitting information. Overall a good experience.

21 February 2022
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Appreciate your feedback Jim!

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