I bought a pair of KTM gloves on 28th July. Their website states dispatch 3-5 days. I’ve still not got them! OVER 2 WEEKS! I emailed this disgrace of a company to ask where they were and I’ve had no... See more
Company replied
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See what reviewers are saying
As a newbie to enduro it’s extremely helpful to know I can ask for advice when needed without feeling like a clutz! Duncan chatted with me about my options on a new rear sprocket and gave excellent... See more
Company replied
This is the first time I've ordered anything from Triple D Motorsport. I wasn't sure about the fitting of the parts for my bike but gave them a call and found them to be super helpful, knowledgeable... See more
Company replied
What a fantastic company, such friendly and helpful staff, I ordered a shock absorber complete with spring just after lunchtime and couldn’t believe it when at 10:30am the very next day stood our loca... See more
Company replied
Company details
Written by the company
Triple D Motosport is the UK's leading authorised Dealer for KTM and GasGas motorcycles, based on the edge of the Lake District. Our experienced team of riders and mechanics are here to provide you with advice and guidance to help you find the right bike, parts or accessories. Our Kendal showroom offers bike sales across road, motocross, enduro and trials disciplines backed up by a full range of merch, riding gear and clothing from leading brands. Shop online for original KTM PowerParts with stock items dispatched the same day. Our website includes both new and used bikes from KTM and GasGas with regular offers and competitive rate finance. Pop in for a cuppa, browse our showroom and lets talk bikes.
Contact info
Mintsfeet Industrial Estate, LA9 6ND, Kendal, United Kingdom
- 01539 732666
- sales@tripledmotosport.co.uk
- tripledmotosport.co.uk
4.0
Great
366 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Triple D Motosport
Thanks for your review John, much appreciated.
Excellent service couldn’t be happier
11 October 2021
Unprompted review
Reply from Triple D Motosport
Thank you for your rating and review Keith, appreciate your feedback.
Triple d have supplied me with parts…
Triple d have supplied me with parts many times without any issues I will definitely use again A, +
11 October 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your review Helen, great to hear Triple D are your go-to dealer for KTM parts.
Reply from Triple D Motosport
Thank you for your review and feedback.
Can't you keep me informed?
Placed order for my brothers birthday present, both items showing as in "In Stock". 1 week after his birthday (end of May) called to see where the items were? Oh 1 of the items is not in stock! Asked when the missing item will be in stock, mmm about a month. Now in the middle of August and still nothing. The only contact has been when I contacted Triple D Motorsport to enquire when I might see my order and now they don't know when it will be in stock. Why oh why can't they just get in touch with me - what happened to good old customer service?
16 August 2021
Unprompted review
Reply from Triple D Motosport
Thank you for your review. Sorry to hear your shopping experience was below par on this occasion. Your feedback will be passed to our team to identify ways we can improve our customer service in the future. We hope you'll try Triple D again soon.
Great service
12 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Tony, glad to hear your feedback.
Great ktm dealer
Great ktm dealer, very friendly staff, very knowledgeable to help. no problems with delivery orders or bike service. when they say they'll call you back they do. Many thanks. As long as I own a ktm I'll use Triple D Motosport as my main dealer. A big thanks to all the staff. 👍👍
11 August 2021
Unprompted review
Reply from Triple D Motosport
Thank you for your review Mark, great to hear your positive feedback.
The KTM parts ordered arrived as…
The KTM parts ordered arrived as requested and on time.
Very satisfied with the service.
10 August 2021
Unprompted review
Reply from Triple D Motosport
Thank you for your review Ian, glad to hear you receieved a good service from Triple D.
'A' star
Very helpful and certainly knew what I needed and what was recommended. Excellent service
10 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
Reply from Triple D Motosport
Thanks for your rating and review Paul, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
Great service
Great service, speedy delivery and fantastic quality products.
Thanks guys
9 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Rachel, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
Very helpfull and quick postage
9 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Stephen, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
Ktm tank bag
Tank bag was delayed in coming. Nothing to do with triple D. They kept me updated throughout. Good company to work with.
9 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Scott, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
I have ordered OE parts from Triple D
I have ordered OE parts from Triple D a few times using the the online microfiche system and I think this is a great help, obviously your order will only be shipped when Triple D have all the parts so it would be useful to be given order updates on what they have actually got and what is on back order and to be given the option if you need a split delivery
Overall I think the service provided is excellent
9 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Chris, glad to hear you're happy with your purchase. And we'll certainly take your feedback on board about order updates and keep looking at ways to continuously improve our service for our customers. We'd be delighted to help you again in the future for any KTM requirements.
Gr8 service prompt delivery
Gr8 service prompt delivery, equals happy chappy.👍
9 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Vernon, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
Unfortunately the product I have…
Unfortunately the product I have ordered is not in stock and there is a long wait time for it to be supplied. I am still waiting so can not comment further at this time
9 August 2021
Unprompted review
Reply from Triple D Motosport
Sorry to hear this Stephen. On the odd occasion popular products can sell out quickly but our team will always keep customers up to date on when they'll be back in stock or offer a full refund. Hopefully you'll receive your items soon.
Item wasn't in stock
Item wasn't in stock, despite it showing as in stock. Had to chase a lot for any response. Wouldn't use again.
9 August 2021
Unprompted review
Reply from Triple D Motosport
Sorry to hear this. On the odd occasion popular products can sell out quickly but our team will always keep customers up to date on when they'll be back in stock or offer a full refund. Hope you'll give us another chance again soon.
Reply from Triple D Motosport
Thanks for your rating and review Mark, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
Professional service
Professional service, items were delayed due to COVID but was kept informed regularly and items were shipped to me when they became available without an additional cost. Highly recommended retailer.
9 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Ian, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
Great customer service and rapid…
Great customer service and rapid delivery👍
9 August 2021
Unprompted review
Reply from Triple D Motosport
Thanks for your rating and review Ewan, glad to hear you're happy with your purchase. We'd be delighted to help you again in the future for any KTM requirements.
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