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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and excellent service, both from office personnel and local guides. Many people highlight the well-organized holidays, with detailed itineraries, comfortable accommodations, and a good balance of guided tours and free time. The locations visited are frequently described as fantastic, offering rich historical and cultural experiences. However, some customers expressed dissatisfaction with the quality of certain aspects, such as hotel accommodations in specific locations, which were sometimes far from city centers or of lower standard. A few reviewers also mentioned issues with communication, disorganization from some guides, or difficulties understanding guides with strong accents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Holidays

People report positive experiences with holidays. Many customers were extremely satisfied with their trips,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and attentiveness of guides... See more

Location

Consumers generally express satisfaction with the locations visited, highlighting beautiful scenery,... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praised the excellent hotel... See more

Based on these reviews

Rated 5 out of 5 stars

We met Patrick our guide at the airport in Chiang Rai from there he got us settled into the hotel allowing time for a break then off to visit white temple, Blue temple and took us out for an amazing... See more

Rated 5 out of 5 stars

Our tour through Greece was exactly as advertised and I cannot say enough about our great local guide, knowledgeable, helpful, patient and excellently laid out daily travel with plenty of stops for ph... See more

Company replied

Rated 5 out of 5 stars

We have not initiated our tour to S Korea & Japan yet, but so far, I only have good things to say about TripOppo. My experience with Candie has been excellent. She has been great and answered all my q... See more

Rated 5 out of 5 stars

Our recent 15 days trip to China and Hongkong organized by TripOppo, was nothing short of exceptional!! The hotels were extremely good, the local guides were knowledgeable, personable and humorous.... See more


Company details

  1. Tour operator
  2. Travel agent

Written by the company

Life is all about great adventures (Trip) and good friends (Oppo). Like a friendly dolphin, TripOppo is the most intimate friend of our clients. Our team is composed of a number of senior travel professionals, from product planning to operations. They are all hands-on and committed to being the best in the business. TripOppo fully focuses on what we do best: group travel, and is committed to creating more valuable trips at affordable prices, with the most unique itineraries and the best arrangements for our travel enthusiasts. Let's Travel!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

226 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Odyssey of Indochina with Bangkok

We travelled to Vietnam, Cambodia, and Thailand with TripOppo in November. Outstanding tour. All guides we top notch. We got much more than we expected on this tour. The group size was perfect(22). Accommodation and food was excellent. No luggage was lost during our ten flights. Amazing.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Trip Oppo review

We are about to do our fourth trip with Trip Oppo, This time to Japan and Korea. All the others have been well planned and with guides who could answer all our questions. My favourite trip so far was China. As a Canadian I got my eyes opened up to the advancement of that Country. Along with the Myths. Would Recommend Trip Oppo to anyone who travels.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

South Korea and Japan Fun Experience

This past year, 2023, we traveled to South Korea and Japan with TripOppo. The staff at TripOppo were great and very helpful in answering all my questions while planning our trip. The tour was filled with interesting sights, great experiences and was a lot of fun. We enjoyed our trip so much that we are planning another trip in 2024.

11 April 2023
Unprompted review
Rated 5 out of 5 stars

They were cheaper and it was amazing!

Went to Egypt with them. Had the best flights to get there (direct, non-stop), amazing hotels (free upgrade) and perfectly balanced itinerary. We just booked another trip with them (Vietnam, Cambodge, Thailand) can’t wait for that one!

24 April 2023
Unprompted review
Rated 5 out of 5 stars

TripOppo were an excellent tour…

TripOppo were an excellent tour company. From ensuring our flights were reasonable, meeting us at the arriving airport and then assisting us with our daily cruise and excursions. And return air trip. Excellent service by our Host.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

18 days in Indochina

We had a wonderful well organized 18 day Indochina trip nov 23/2023 . Considering the cost of the trip, the hotels and restaurants exceeded out expectations. The Mekong delta canoe trip, horse carriage, oxen ride, tuk tuks, rickshaw rides were fun. We took all the extra activities and dinner cruises and enjoyed them tremendously. We even had time to enjoy the swimming pools at the hotels . The guides were knowledgeable and helpful.The contrast between ancient Angkor Wat, the water towns and modern Bangkok shopping were a joy to behold. We have gone to many places around the world and must say this was our best adventure. We did have difficulties with one of our visa which Tripoppo resolved. We certainly will travel with Tripoppo again .Dr. Peter Man Cho Chin

23 November 2023
Unprompted review
Rated 4 out of 5 stars

Thailand experience

Everything was wonderful except the hotel in Phuket Korean air was the best airline I have ever flown with. Service and food and seats were excellent which is important for such a long flight. Itinerary was very interesting with excellent tour guides

22 November 2023
Unprompted review
Rated 4 out of 5 stars

Had a wonderful trip to Vietnam and…

Had a wonderful trip to Vietnam and Cambodia and Thailand. Some communication with office staff re visas was a bit confusing. Great guides except one in Thailand we had trouble with his English but he was very kind. Lots of great experiences. Very busy well planned trip.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Booking our Morocco for Oct 22nd this…

Booking our Morocco for Oct 22nd this year with Tripoppo was flawless. The staff was very helpful and professional in our interaction with them. It was very well organized from the in person presentation followed by a Zoom Q&A session a couple of weeks before our departure. I would gladly recommend my family and friends to deal with their staff for future vacation plans.

21 October 2023
Unprompted review
Rated 5 out of 5 stars

Trip to TripOppo Egypt and Jordan

We recently returned home following our TripOppo Egypt & Jordan tour. We had a fantastic time! Our itinerary took us to so many amazing sites in both countries. Our highlights was our sunrise hot balloon ride over the Valley of Kings and cruising on the Nile in our ship Our local guides (Egypt - Ali, Jordan - Omar) were excellent in sharing so much of their knowledge of the history of their lands with us. I was especially impressed with the service and attention provided by our TripOppo escort (Andy) throughout our entire tour. The tour surpassed our expectations.

16 November 2023
Unprompted review
Rated 4 out of 5 stars

Lovely time in Egypt/Jordan

Our trip to Egypt/Jordan was very enjoyable. Our hotels were all very nice and the buffet food was good. We saw a lot and our guides were very knowledgeable. We felt safe at all times. Our only suggestions would be for the guides to use the individual headsets on the bus as sometimes the microphone did not project to the back of the bus. Also, we felt that there was a few too many shopping experiences. The staff at Tripoppo in the office were very quick to answer questions and resolve issues. Our Tripoppo representative on the trip was very good.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

My husband and I travelled to Egypt and…

My husband and I travelled to Egypt and Jordan in 2022 and Dubai and Abu Dhabi in 2023 with TripOppo tours, we thoroughly enjoyed every minute of those trips. The tour guides were extremely knowledgable and helpful. I would recommend TripOppo tours to anyone.

7 November 2023
Unprompted review
Rated 3 out of 5 stars

18 day Odyssey of Indochina… 10-27 Oct 2023

The overall 18 day Odyssey of Indochina with Bangkok trip was a very good cultural experience. There was definitely very good dollar value with this trip. Our 5 guides were exceptional and our bus drivers kept us on schedule which was very busy. We did get to see everything that was included in the itinerary but it was disappointing that we did not get to do our Halong Bay overnight cruise (Siem Reap, Cambodia) due to weather. I have given TripOppo 3 stars because our hotels which were rated to be 4* to 5* were more like 3*. Our rooms were definitely not the first-class accommodation we were expecting nor were the rooms we were assigned pictured on any of the hotel websites. TripOppo needs to stay on top of their hotel selections to ensure they are providing the accommodations they are adding to the itineraries. FYI: The Vietnam e-Visa acceptance confirmation is not a guarantee that you will be admitted into Vietnam if there is a discrepancy between the e-Visa and passport. One of our group did experience this and could have ended his trip in Hong Kong and fly back to Canada.

11 October 2023
Unprompted review
TripOppo logo

Reply from TripOppo

Dear Traveler,
Thank you for sharing the feedback on your recent trip to Indochina. We are sorry to hear that the hotels were not meeting expection, and one of our agent is working to address and resolve the issues.

Rated 4 out of 5 stars

The very first bad experience we had agreeing to excepting the free Sim Card offer which did not work for us.

The very first bad experience we had was with the free SIM Card usage in S. Korea. There was no help from TripOppo to fill information in S. Korean language, we did complained to the office and got some help in few places on the form, but when we sent all our information including our Passport I.D and also our Driver license we were told to send more info, finally we decided not to take the free SIM Card.
Our journey on the plane was great to S. Korea, we met our guide Connor, who was great helper and a very caring man. He had a heart for elderly and had taken good care of those who had mobility issues, he was funny and was loved by everyone on the bus.
Sitting in the bus for 2 to 3 hours for every destination we had to go was very tiring and also staying in hotels for 1 day and transferring luggage every day. Most of the destination trips were to the temples and very little time shopping. Beside all our tiredness in this journey, our guide Conner made our journey to S. Korea wonderful.
Our 1st day in Japan we met our guide Sunny. He welcomed us, got everyone in one spot and gave us a number as a call out attendance, he did not pay any attention towards the people with mobility problems, he walked straight ahead without looking back at people struggling with their luggage to get to the bus and we along with other people got lost on the 1st day. The hotel was close to the airport and was great. Again experiencing the long journey to our destination to see Temples was very annoying , but the food places and hotels was enjoyable. Very little time for shopping as a lot of time was spent at the temples. Rating for Sunny is 3 as he was not at all attentive towards the people with mobility problems.

17 October 2023
Unprompted review
TripOppo logo

Reply from TripOppo

Hello Raphael, It's heartening to hear that the guide in South Korea provided exceptional care and added joy to your travels. We appricate to all your feedbacks about the trip and hotels and we will take your preferences into consideration for future itinerary planning.
Regarding the SIM card, we sincerely apologize for the inconvenience this caused. Please understand that the SIMcard is sponsored by the Korea Tourism Organization, and the registration process is in accordance with their policies, which can be quite detailed. We appreciate your patience and will look into how we can provide better assistance with such procedures in the future.

Rated 5 out of 5 stars

Egypt and Jordan - seeing is believing

My wife and I had a great trip to Egypt and Jordan. The guide in Egypt was great - explained everything and there was nothing to worry about in terms of details, travel etc. The most impressive experiences included - walking in the desert (40 degrees and sand), cruise on the Nile River (longest river in the world), and pyramids (how did they build those?)
In Jordan we had the same great experience of being safe and everything was taken care of. Our greatest memories will be the Dead Sea (mud, and floating), Petra (huge impressive rock formations), Wadi Rum (jeep ride in the desert, sand), Mount Nemo (Moses looked from here to the Promised Land) and looking from out hotel in Amman across the Dead Sea to the hills of Jerusalem.
The books and pictures of these places are not as real as being there "seeing is believing".

3 November 2023
Unprompted review
TripOppo logo

Reply from TripOppo

Dear Brian,
It's a delight to hear that your trip to Egypt and Jordan was filled with great experiences and that our guides made your journey seamless and worry-free. Thank you for sharing your experience with us and hope to see you agian on another journey with TripOppo!

Rated 3 out of 5 stars

Just returned from the Egypt/Dubai…

Just returned from the Egypt/Dubai combo. The tour was interesting in itinerary; however, if you take some optional excursions it could be exhausting. Please read the day descriptions and decide how much time you want to spend outside as it is hot there, especially in UAE. 10-12 hr days are not for everybody. It would be nice to stick to the itinerary, as the additional stops (read: shopping arranged by guides) just took your time instead resting in the hotel. The flying could have been arranged better as the early wake ups at 3AM are not fun going to the airport. More attention could have been given to arranging lunches especially in UAE, as they were not priority for the guide while stopping for some picture taking were. Overall, great tour, but the earlier/cancelled option with the cruise over the Arabian gulf would have been more interesting and relaxing.

1 November 2023
Unprompted review
TripOppo logo

Reply from TripOppo

Dear Traveler,
We are sorry about your disappointment. Thank you for the feedback and it is important to help us making improvements to enhance the overall travel experience for our travelers.

Rated 5 out of 5 stars

Egypt and Jordan trip

Just came back from a trip of
Egypt and Jordan.Trip was very well planned and all accommodations were five star.Tour guides Khalid and Omar were wonderful. We felt very safe at all times.
Thank you to, Belle and Jason at TripOppo, for all the help.
It was 3rd trip with this company and will gladly book with them next year.

3 November 2023
Unprompted review
TripOppo logo

Reply from TripOppo

Dear Ravi,

We are pleasure to receive your positive feedback on your recent journey through Egypt and Jordan. It's wonderful to know that the trip met your expectations with its seamless planning, luxurious accommodations, and the invaluable guidance of the local guide.
We're honored that you chose TripOppo for the third time and look forward to creating more memorable experiences in the future.

Rated 5 out of 5 stars

15 Days South Korea and Japan

15 Days South Korea and Japan

This is our second trip with TripOppo!

Although it was a large group >50 people, they divided us into two smaller groups, ensuring an enjoyable experience. The local tour guides in both South Korea and Japan were patient and attentive. The guides shared a lot of information about the places that we traveled.

We enjoyed several traditional meals, and hotels were good. However, the itinerary was a bit tight with long hours on coach… It would be great to stay closer to the city and we could spend more time for sightseeing, local food and shopping.

Looking forward to joining next trip with TripOppo.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Unforgettable Adventure in Thailand and Bali

We had an incredible journey to Thailand and Bali last month. And It was definitely a trip of a lifetime that exceeded all my expectations! Throughout our trip, we stayed in some incredible accommodations with nice views. If you're considering a journey to Bali and Thailand, I wholeheartedly recommend it. We are looking forward to another trip with TripOppo next year!

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Just got back from TripOppo's Japan and…

Just got back from TripOppo's Japan and Korea tour for two weeks. This trip was really well organized. Prior to the trip, there was a Zoom meeting about how to prepare and what to expect. Throughout the tour, there was a tour escort to take care of us. The tour guides in Japan and South Korea were very friendly and knowledgeable and accompanied us throughout each country. The hotels were lovely, and the rooms were more spacious than I had imagined. The meals were different from what I'm used to, but it was great to try some local food. The itinerary was quite packed, and I recommend allowing customers to have more free time, especially in Japan.

10 October 2023
Unprompted review

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