Triprobotics Reviews 2

I used their travel company - Underpricer - to book a flight for my wife and I to Japan. Unfortunately, I did not enter my middle name (to match the passport). I didn't realize that was a problem until the 24 hour refund period had passed.

So in order to correct the problem they told me that I would need to re book the same flight with the correct names. But it would cost me 40% more than the original price!

In my defense, the "middle name" field was marked "optional". Also, there was no message at the top of the form explaining that it was important to match the passport. It was just a poor customer interface and I blame them for the problem.

I want a refund and an apology for such a poor experience.

A great all in one travel agency solution if you would like to start an Online travel agency business focused on air. Professional team and a quick and effortless setup. Very impressed.