TripShock Reviews 1,067

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I love booking through Tripshock.com. It shows upfront pricing, all the information I need going in on the activity, and after purchasing, sends me even more information to make check in successful. T... See more

Rated 5 out of 5 stars

I was the designated activity planner for a trip to Destin for my big friend group. Naturally, a pontoon day at Crab Island was on everyone's list. I really like how TripShock had the filters so I cou... See more

Rated 5 out of 5 stars

Excellent customer service experience and amazing way to find fun activities when visiting a new place. We really enjoyed our dolphin tour and paddle boarding lessons we booked with them and will be s... See more

Rated 5 out of 5 stars

I have used Trip Shock as a seller for three companies and as a trip purchaser countless times. I have had only amazing experiences on both ends. Customer service is quick and pleasant. Easy interface... See more

Company details

  1. Travel agent

Written by the company

This website allows you to book activities and tours online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 1 out of 5 stars

Horrible experience

Tripshock did not want to honor a promo code that was available online and went through their system.
Their response is unprofessional and I stated my friend referred me to a site which was retail me not . Do not do business with this site as they do not care about the customer and do not know how to run their business honestly.

21 August 2016
Unprompted review
TripShock logo

Reply from TripShock

Hi Lori,

As we discussed on the phone and via email, this was not an issued promo code by TripShock, it was a SYSTEM GLITCH exploited to incur heavy losses to our company. TripShock honors all publicly available promo codes - we always have. We immediately called you and the other customers after the booking and explained that this code would not be honored. When we asked how you received the code, you gave multiple stories starting with a "friend" and then saying that it was from Retail Me Not. We checked with Retail Me Not and this promo code was never posted on their site! If this was a publicly available promo code, we would have honored it. Any company in our position would have done the same as they cannot sell products that provide a significant loss to the company. We certainly don't blame you for trying, but we must do what is necessary to maintain the integrity of our service.

Regards,
TripShock Mgmt.

Rated 5 out of 5 stars

TripShock Sales Rep

Shawn was our sales rep and he was extremely friendly and helpful. We will definitely use TripShock in the future for our booking.

19 August 2016
Unprompted review
Rated 5 out of 5 stars

Great

Had a good time. My 3 year old loved her first helicopter ride.

18 August 2016
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

It was the best time me and my boyfriend have ever had on the water! We stopped for a few minutes and a dolphin came up from the water about 6 ft. from us! Definitely an experience that we will be bragging about for a very long time!

17 August 2016
Unprompted review
Rated 5 out of 5 stars

Dolphins Crusing & More

We are thrilled with the anticipation of our excursion. It offers so much for a reasonable price. We got all our questions answered and are stoked!

16 August 2016
Unprompted review
Rated 4 out of 5 stars

Bucket list check!!

We had a blast on our trip. My stepson got seasick but overall it was a great experience. The Captain and Ship hands did a great job!! Thanks for all your hard work!

15 August 2016
Unprompted review
Rated 5 out of 5 stars

Awesome experience

This was the most enjoyable afternoon we've spent in a long time. Our Dolphin Cruise on the Hannah Marie was FABULOUS!! The Captain made this trip so exciting, not only because of the awesome dolphin shows, but because of the passion in his delivery of the trip. The crew was experienced, friendly, and helpful! This crew made everyone feel welcomed and very safe! Make time to add this cruise to your vacation! You won't be disappointed. I will be back many more times and I live here!!

15 August 2016
Unprompted review

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