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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its effectiveness in improving returns and its user-friendly nature, especially for beginners. Many appreciate the comprehensive guides and the hands-off approach that allows for profit generation without constant market monitoring. The staff and customer service are frequently commended for their quick, thorough, and helpful support, making the overall user experience positive and stress-free. However, some customers also noted significant losses, with a few reporting that the product led to a substantial decrease in their account balance. These individuals expressed dissatisfaction with the product's performance, even when adhering to recommended risk management. Additionally, a small number of people mentioned issues with support, stating that their tickets were closed without resolution and that they were left with a product they couldn't get to work.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers are very happy with their purchases, with... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with the user experience. Many reviewers highlight the ease of setup and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the support team for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using this trading bot for a few months now, and I'm extremely impressed with its performance. The interface is user-friendly, setup was simple, and the strategies are flexible enough fo... See more

Rated 5 out of 5 stars

I was a little hesitant at first with what's written about most trading bots, but I have been very pleasantly surprised. The setup document was very detailed and easy to follow. Quentin and his team p... See more

Rated 5 out of 5 stars

Quentin and his team are amazing, it might be scary to start trading, especially when you know nothing about it, but the support given by the whole trirex team is just amazing. If you are looking t... See more


Company details

  1. Software company

Written by the company

Forex MT5 EA (automated trading)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I joined Trirex back in 2023 and bought…

I joined Trirex back in 2023 and bought all their bots. They are very transparent about everything. Yes sometimes you do not make profits or the bot is in a breakeven / losing period but that is all normal and they teach you well

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Best decision i've made

They set up the bot and it's going smoothly from the start. They share a lot of data and i’ve been running it for a couple of months now, buying this has been the best decision of 2025 and on going.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Very Disappointing Experience – Not as Advertised

I joined a few months ago and purchased Zone Surge, their most expensive bot, paying over €900, and funded my trading account with €2,000.

As of February, I have lost around 50% of my account, running USDJPY v2 and USDJPY v5.2. I’m risking only 1% per setup, yet the losses keep coming.

They constantly talk about “risk management”, but I honestly don’t see how this works in reality. If you’re hitting stop loss 18 days out of 20, how are you ever meant to recover? This isn’t risk management it’s a slow bleed.

I started with €2,000 and I’m now below €700. At this rate, the account will be completely wiped out in 3–4 months.

What I find concerning is that they continuously post screenshots of people allegedly making profits. I’ve privately messaged other users in the group, and we are all running the exact same setup with similar results losses. We’re all asking the same question: how is the owner making money while we are not?

There are no verified MT5 account screenshots shared by him, so there is no way to independently verify these profit claims.

For comparison, I tested another bot (Sora) on a demo account for two weeks, and it performed far better. Zone Surge isn’t something you can even properly trial once it’s live, the results speak for themselves, and unfortunately, they’re terrible.

My honest advice: stay away from this bot. You’d be far better off putting your money into dividend stocks, where at least you have a realistic chance of long-term growth instead of throwing money at this.

One last thing: if you say anything negative about the bot in the group chat, you’re immediately attacked. Because of that, most people stay quiet, hoping and praying they recover their losses.

Very poor experience overall

Wish I can share images in this review. After this review he has banned from the group and kick me out, keep in mind I am a paying customer.

5 February 2026
Unprompted review
Trirex logo

Reply from Trirex

We take feedback seriously. However, this review contains several statements that are factually incorrect and require clarification.

• We do not post fabricated or misleading profit screenshots. The results shared are posted by independent users themselves.
• We publicly share full long term backtests and verified MT5 account screenshots. Transparency has always been part of our communication.
• The suggestion that the owner profits while users lose is incorrect. All users running the same version receive the same trades. There is no separate or hidden setup.
• You were not banned for leaving a review. You still retain full access to the product you purchased. Discord moderation actions were unrelated to this review and were based solely on community rule violations.

We stand by our transparency and documentation. If you would like to review your specific account settings and trading logs in a constructive manner, you are welcome to contact us directly.

Rated 5 out of 5 stars

Quentin has now completed setup for me.

Quentin has now setup Trirex all good thankyou.

20 December 2025
Unprompted review
Trirex logo

Reply from Trirex

We would like to clarify that we supported you over several weeks and provided clear setup instructions and documentation. Unfortunately, the required information to complete the setup was not fully provided, which made it impossible for us to proceed on your behalf.

As a gesture of goodwill, the setup fee was refunded and additional guidance was shared so you could complete the setup independently. Full access to the EA and the setup guide has always remained available.

At a certain point, after extensive back-and-forth without progress, the support ticket was closed in line with our support policy. We always aim to help our users, but successful setup also requires clear communication and following the provided instructions.

— Trirex Team

Rated 5 out of 5 stars

The owner is extremely helpful

The owner is extremely helpful, him and his team of support have made me better at trading in no time. I sincerely recommend the service they provide and suggest you try it out!!

Love - Tieko

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Zone Surge

I was a little hesitant at first with what's written about most trading bots, but I have been very pleasantly surprised. The setup document was very detailed and easy to follow. Quentin and his team provide quick and thorough support to ensure you're up and running. I've had great results so far, and I would recommend this bot for anyone looking to get into forex trading and doesn't have the time to trade manually.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Get rich slowly…

This company provides several bots who help you trading currency and other possibilities.
This is not getting rich tomorrow! You need to have spare money to play with, have little to non emotional feelings about loosing money. Some months are amazing! Some months hurts. If you are you can handle this… then LETS GO! You will enjoy the journey.

I have made more money then I lost with the bots 😉

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Good bot

I have 0% experience about trade but still can make money with Trirex good bot

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Honest, Reliable and Great Results

I've only started using Trirex for a few months, but my first impressions are really good. They are transparent, honest and very open in communication. Updates are also posted really frequent, so there is no fear of working with something outdated. Results have been good so far, nevertheless, it's still trading so just make sure to play with what you are willing to lose. Looking forward to the coming months!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Trirex offers a forex bot that has been…

Trirex offers a forex bot that has been tested over a large dataset and statistics are shown for different setups. Clear instructions and guidelines how to navigate through forex trading with the bot but also in combination with propfirms and the required trading mindset. Staff is helpfull and the community is friendly and supportive!

24 September 2025
Unprompted review

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