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Tritex NDT Ltd Reviews 

129
•
TrustScore 5 out of 5

4.9

Electronics Company
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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic Service. Jon, yet again, has done exactly what he said he would do, when he said he would. In the past he has dispatched spare units to us, before we even returned ours for repair and has... See more

Rated 5 out of 5 stars

i purched my first Tritex NDT ultra sonic meter back in 2006 with a serial number showing it was no 4 this machine has given excelent service since and is still working well. i have now purched a new... See more

Rated 5 out of 5 stars

I sent my NDT device to Tritex for annual re-cal. Unfortunately, I found myself needing it returned quicker than I anticipated. I contacted Jon at Tritex and explained my dilemma. Tritex received the... See more

Rated 5 out of 5 stars

I have pondered for a while (2 years) to make the jump to purchase, and Tritex responded super fast, with all the right answers to my questions. I also needed to make a quick choice. Within the hour... See more

Company details

  1. Electronics Company
  2. also in
  3. Electronics manufacturer

Written by the company

Tritex NDT manufacture a range of ultrasonic thickness gauges designed to take ultrasonic thickness measurements to inspect and check metal thickness for corrosion. All Tritex Multigauges are designed for robustness, simplicity and most importantly, accuracy. They use Multiple Echo to ignore coatings, only the metal thickness is measured, which significantly reduces preparation time as it eliminates the need to remove surface coatings. All probes have Intelligent Probe Recognition (IPR), which automatically adjusts settings in the gauge for enhanced performance. In addition, Automatic Measurement Verification System (AMVS) ensures only true measurements are displayed, even on the most heavily corroded metals. Single crystal probes mean accurate measurements on curved surfaces, such as pipes and tanks. Typical applications include the inspection of Ships, Bridges, Pipelines, Storage Tanks, Road Tankers, Lighting Columns, Phone Masts, General Industry and Rope Access use. Tritex Thickness Gauges can be used wherever there is metal that can corrode. Hand held gauges for all surface applications, underwater diver gauges and ROV mountable gauges for subsea inspections and a drone mountable gauge for high level inspections are available. Tritex NDT Ltd is an ISO9001:2015 certified company. All gauges are manufactured in the United Kingdom and come with a 3 year warranty and free calibration for the life of the gauge. Simple . Accurate . Robust

Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Tritex NDT UT Rugged probe design

Tritex NDT were supportive and patient even when we had issue with banking remitting the funds.

Also the design on the UT and the mounting bracket was our main reason for choosing Tritex over other manufacturer, as the design look rugged.

27 January 2025
Rated 1 out of 5 stars

VARIOUS MISTAKES

Wrong invoice and not valid (Missing Company VAT number)
My equipment is stopped in customs due to missing information (STILL NOT RECEIVED)

21 June 2024
Tritex NDT Ltd logo

Reply from Tritex NDT Ltd

We're sorry to hear that you feel disappointed.

You made a payment based on an expired quotation without sending us an official order or providing your VAT number. Despite this, we still honoured the FREE shipping to Spain and applied a 10% discount. We received your payment on June 20th and shipped your gauge the very next day. The invoice was not incorrect, nor were there multiple errors. The only issue was the missing VAT number, which had not been supplied.

Once UPS received your VAT number, the shipment was promptly released, and you received the gauge in Spain just 6 days after your payment, well within the delivery time that we quoted.

We take great pride in delivering excellent service, and we feel that such a harsh negative rating, simply because UPS requested your VAT number, doesn't fairly represent the quality of service we provided. Nonetheless, we offered a full refund on your gauge, but as we haven't heard back from you, we assume you are satisfied with the product.

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