Does not answer on email
Does not answer on email about wanting an offer on a trailer hitch it says i need to send about an offer on the site to buy.
26 June 2025
Unprompted review
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Company details
Contact info
Bismarckstr. 36, 72793, Pfullingen, Germany
- +49 (0) 7121 98 08 210
- service@trucksystems.de
- trucksystems.de
3.0
Average
27 reviews
Hasn’t replied to negative reviews
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Very poor service.
Very poor service.
Firstly, theres very little transparency with their prices regarding if VAT is included or not. On the bottom of their page says that all prices include VAT, but then when you have an European VAT number to be exempt from VAT, they still charge you the same price like if vat was included.
Have exchanged a few emails with what it seems 3 different people, but their communication is very poor and nothing has been done.
Have also paid for the order a week ago and so far have not received any acknowledgment of the payment and their website says the order is still in progress and not paid.
What a mess.
22 October 2024
Unprompted review
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