I ordered and the address was not correct. I checked my order I did input correctly. I now have 22 emails (since July) thanking me for my patience and that they are looking into the issue. I even have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering online is always a gamble. Sometimes you win & sometimes you lose. When I ordered from TrueFeat, I won! Quality made products from a USA company. (I do wish they were US made though). No pote... See more
Be very wary of this Company. My order has not been sent. Despite many emails, details have not been forthcoming. No resolution and I have lodged a request for full refund through PayPal. Very un... See more
I loved receiving these leggings after entering peri-menopause then having rotator cuff surgery, limiting my movement. This resulted in my "instantly" moving up two sizes. None of my clothes fit and... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great smoothing effect
I love these leggings so much. I bought a pair for a friend of course a much smaller size. Great product. Get the white.
Professional and pleasant
Professional and pleasant
Will always come back here
I received the 2 leggings and did not…
I received the 2 leggings and did not think they looked good on me at all. I was hoping that some of the hype was true but sadly no. Also they did not take them back even though I returned same week. Now I have to fight with cc company over charges.
Terrible customer service
Terrible customer service, and product is not true to size or good quality. Within 3 minutes of receiving the package and trying them on, I put them back in the package and knew they were poor quality. Made in China maybe? Not sure because they have a California address which makes it harder to trace where they are manufactured. I immediately reached out to the company. 2 days later in tge middle of the night, they generated a response asking to exchange the size. When I repeated that I want to return the item, they came back two days later, with, “ well how about a 30% refund and just keep the item?” I replied, “No. i don’t want them, I can’t wear them”. Then they came back suggesting a 50% refund. Finally, I had to call my credit card company for help. Beware. I don’t care how many reviews you see, I wouldn’t trust their legitimacy.
If you’re looking for high performance…
If you’re looking for high performance and flattering leggings, these white beauties are sure to bring compliments. Plus, they are reasonably priced. I’m a happy customer!
I just ordered my second and third pair of white legging and the fit is perfect. I love the way they secure my belly without being too tight. The fabric feels soft and smooth on my body.
I just ordered my second and third pair of white leggings that fit perfectly
Ordered the wrong size originally asked…
Ordered the wrong size originally asked for an exchange they dont do exchanges sent the item back in November 2024with tracking number received confirmation it was received it is now March 2 2025 have contacted them multiple times regarding my refund and was told it is processing!! I contacted them last week again and was told there was a glitch in the system delaying my refund DO NOT buy from this company once they have your money forget about getting any help
FRAUD and FAKE COMPANY
I have been trying to get an answer from this company since January 5 for 3 items that were never delivered. I wrote to them with the order number, date, and delivery address. I keep getting the same email, same verbiage, with ZERO response or remedy or refund. It's now been almost 2 months. They are a scam and a fraudulent company. There is ZERO opportunity to reach them by phone or otherwise. Yet their advertising and push to buy their items continue. DON'T DO IT.
I didn’t like the fit of the leggings…
I didn’t like the fit of the leggings at all. Didn’t stay up well. Athleta has a much better product. In fact I am returning them
REFUND 2 Months Overdue
Order # 86812. Dated November 6, 2024
November 15, 2024. 2 pr. Leggings Received
November 20, 2024. I requested Refund
Nov. 24, 2024. TrueFeat emailed me the address to return the leggings to
Nov. 24, 2024. TrueFeat email replied that I would receive a refund of $89.69
Nov. 25, 2024. I mailed legging back to instructed address and supplied TrueFeat with tracking info
January 1, 2025. I sent Truefeat the tracking info showing they received my returned leggings on November 30, 2024
January 30, 2025. TrueFeat responded to me with1 "Your refund should have been processed by now." ... and that they would escalate the issue for immediate attention.
_____________
From Nov. 21 through Jan. 30, 2025, I received nine emails in response to my emails about my refund. Today is February 7, 2025, and I still have not received my $89.69 refund.
This reeks of scam or fraud.
Other people have also experienced this problem, as reported in some websites.
This is unacceptable. I want the refund due me NOW.
Scam
Scam - been waiting on refund for 5 weeks. Customer service responds at 2am, leggings are straight polyester and cheap, can’t be worth more than $5. Do not buy!!
Size runs small
I normally wear a very small size, like a size 4. The tag said these leggings were a size 6. But man, were they tight on me, I could barely get them over my hips. And very tight around the waist, as well. I bought a pair of leggings not too long ago that I paid less for than those and they are about the same quality, so those are overpriced, in my opinion. I like the fact that they have pockets though. But once I got them on, they seemed very, very hot. I would never be able to wear them in the summer, that's for sure.
Cheap, and will not accept return
These are not as advertised, very thin cheap fabric. I sent an email asking for a return label and they responded with a question of why. I answered this and still no reply on returning. I emailed again with no reply.
The JW Marriott’s operational staff showed outstanding services
The JW Marriott’s operational staff from front line to behind the scene showed exceptional services. I am a meeting planner for a week long conference for 750 attendees from 1/22-26, 2025. It was a GREAT pleasure working with Marriott’s Blue Coat Guest services team(Brennen, Ivana, Kelli and Anna) always had a smile and were extremely helpful. Additionally, working with the event team (Kathryn Budd and Timothy Speller) was outstanding!!!
Do not purchase from this company
Do not purchase from this company. If you send your purchase back , you will NOT get your money back.
They are totally ripping people off. Spread the word !!!!!!!!
Buyer Beware
I wish I had researched reviews better before I bought. The claim that these are exactly like Lulu lemon and that they will make you look slimmer, NOT. I asked for a return/refund immediately. They said you had 7 days in the email to request it. They responded that they could exchange them. I said no, I want to return them and be refunded as your claims are not true. Now nothing, no response to my emails. Do not order from this crooked company!
This company is a scam
I have had all of the same issues with my order as everyone else is saying here. The facebook ad claimed they were hand made in Washington state and I was excited to support USA made. But when you go to the Better Business Bureau webpage they are out of LA and Silicon Valley. No contact information available. I didn't learn any of this until I ordered them, they were way too small and very bad quality, so I returned them. I paid the shipping to return them but two months later I have yet to receive my refund. I email them weekly and always get some generic response that they are encountering issues on my refund and working hard to resolve the issue. This company needs to be shut down. I'm not one to give up, and I will be turning this over to the attorney generals office for help. I encourage others not to give up on getting their refunds.
Loved the feel of the material
Loved the feel of the material. Love the pockets! The length in both seat and length were a little short for me as I kept having to pull them up. I’m 5’8” though so that’s tall for most women.
DO NOT BUY
DO NOT BUY! They claim to make leggings that are non-toxic and comfortable and they are neither. The material is polyester (toxic) and they are not true to size. They run extremely short! I am 5'8 and the leggings were considerably shorter than 3/4 length on me. They claim to have a great return policy and satisfaction guaranteed but I have been trying now for over a week to get them to return my product and they are refusing to return a product that is unworn and has original packaging.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








