I've used Truely whenever I've traveled for the last couple of years. When I replaced my broken phone, Truely support were able to create a new eSIM for my profile that I could install and use data I... See more
Company replied
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I was travelling from Canada to Mexico through the USA, so the three country North America package was very appealing. Other companies offer only two countries in their regional packages. I al... See more
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I used Truely eSIM during my trip to China and it worked really well. Setup was easy and I was connected almost immediately after landing, which made the whole travel experience much smoother. Th... See more
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Really fast internet and actually cheaper. Tried Truely after spotty, slow connection with other company. Have now used it in 5 different countries and coverage has been seamless. It’s also much less... See more
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Company details
Written by the company
We believe that global data connectivity shouldn’t be complicated or expensive, so we created Truely. With our Switchless™ technology, we enable you to connect to the best network and rates in every country with a single eSIM —one eSIM for connectivity without borders and unlimited possibilities. Truely was built by seasoned startup founders and is backed by some of the best Venture Capitalists in the world. The growing team is composed of telecom, travel, tech, and marketing experts from all over the globe.
Contact info
109, North Bridge Road, #07-22 Funan , 179097, Singapore`, Singapore
- +447520690031
- hello@truely.com
- truely.com
4.3
Excellent
159 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Good customer service via whatsapp
I had a problem with my data connection in curacao. Andy helped me and it turned out we had to turn my real sim off in order to let the esim connect. The assistance through whatsapp worked really well.
5 August 2024
Unprompted review
Reply from Truely
Dear Paul,
Thank you for taking the time to leave us such a fantastic review! We’re overjoyed to hear that you had a positive experience with us. Your feedback is invaluable and encourages us to keep delivering top-notch service.
Should you have any more questions or need further assistance, we’re here for you. Thanks again for your support!
I had a issue with my data and so I…
I had a issue with my data and so I went to the costumer service of truely and very quickly Bayu and Robby where there to help they have clear instructions and they are very polite. This was very pleasant thank you
1 August 2024
Unprompted review
Reply from Truely
Dear Floris,
Thank you for your glowing review! We’re thrilled that you had a great experience with us. Your satisfaction is incredibly important to us, and we’re always looking for ways to improve.
If you have any suggestions or need further assistance, please let us know. We look forward to serving you again!
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