Trulydentaluk Reviews 

138
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the entire staff for being exceptionally welcoming, friendly, and extremely helpful during all their initial consultations. Reviewers often note that the professional dental team thoroughly explains every single step of the procedure, successfully helping anxious or nervous patients feel completely relaxed and comfortable throughout. Some reviewers were not happy with unexpected consultation charges or pricing details that differed significantly from their initial expectations. A few consumers also mentioned experiencing specific difficulties regarding promotional price matching offers and ongoing communication issues when trying to schedule further clinic appointments.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that everyone from receptionists to surgeons made... See more

Service

Clients share positive opinions on service, highlighting the exceptionally friendly, professional, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the team makes... See more

Customer service

People report positive experiences with customer service, noting that staff make them feel comfortable and... See more

Price

Consumers find price to be ambiguous, reflecting a wide variety of experiences. While some reviewers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made a decision to visit after see the online adverts. Appointment arranged and on arrival the staff were happy to engage and provide any answers to my questions. Spoke with co-ordinator who provi... See more

Rated 5 out of 5 stars

Speaking with Chloe burke was really helpful she explained all opinions and answers any questions I had. She was really polite and understanding about my nervous on getting the treatment done. For som... See more

Rated 5 out of 5 stars

I've only had 1 appointment so far but at that appointment I was made very welcome. The girls at the reception desk were lovely. Sergio whom I spoke to about my journey was very helpful and explained... See more

Rated 5 out of 5 stars

I have come off their dental in London. Bilal and his co-helper are wonderful people. They took a 3D CT scan and explained everything clearly and transparently. I'm looking forward to my teeth impla... See more


Company details

  1. #8 of 13 best companies in Dental clinic

Written by the company

Welcome to a better relationship with your mouth We focus on our guests (not just their teeth). Our dental teams are truly the best at what they do and we use state-of-the-art technology to offer the best dental care anywhere. And if you’re a little nervous, don’t worry - we get it. We do everything we can to turn down your anxiety by creating a truly different dental experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(138)

137 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truly Happy

Made a decision to visit after see the online adverts. Appointment arranged and on arrival the staff were happy to engage and provide any answers to my questions. Spoke with co-ordinator who provided all the details and procedures.
Scans, 3D images and photos taken.
Thereafter spoke with the Dentist who also gave advice.
Appointment booked for middle of June for full bottom set.
Looking forward to having the comfort of no dentures.

28 May 2026
Rated 5 out of 5 stars

Beautiful and Affordable zirconia implants

I recently had dental implants done at Truly Dental and the entire experience was flawless. From the first consultation, they made me feel completely at ease, thoroughly explaining every step of the process. The procedure was virtually painless, and the post-op care was incredibly attentive. My new implants look and feel completely natural. I am more confident and I get compliments everyday. If you are looking for a skilled, compassionate, and highly professional dental team, look no further. I can’t thank Dr Blanca Crooke, her assistant and the rest of the Truly Dental team enough!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Chloe was marvellous

Chloe was marvellous
She answered all my questions with confidence
I used to work in Sales
She was a great introduction to your Company

27 May 2026
Trulydentaluk logo

Reply from Trulydentaluk

Thank you so much for your kind feedback.

We’re delighted to hear that Chloe made such a positive impression. She takes great pride in ensuring every patient feels informed and confident, so it’s wonderful to know she was able to answer all your questions so clearly. We’ll be sure to pass your lovely comments on to Chloe.

Thank you again for taking the time to share your experience, and we look forward to seeing you again soon.

Truly Dental 💙

Rated 5 out of 5 stars

Fantastic!

I cannot tell you how welcome I was made to feel from the minute I stepped through the door. The staff here are amazing! I had my consultation which involved several tests to assess suitability for implants. The results were explained to me in a way which I understood so that I could make an informed decision. I am unsure as to whether I will go ahead as my case is not exactly straightforward but had it been I would have signed up today! I cannot fault the service I received.

26 May 2026
Trulydentaluk logo

Reply from Trulydentaluk

Thank you so much for your wonderful feedback.

We’re delighted to hear that you felt welcomed and supported from the moment you arrived. Our team always aims to provide clear, honest information so patients can make informed decisions with confidence.

It means a great deal to know you were happy with the care and service you received. Thank you again for taking the time to share your experience, and we’re always here if you have any further questions or would like to discuss your options further.

Truly Dental 💙

Rated 1 out of 5 stars

Horrible experience felt everything…

Horrible experience felt everything teeth to small still got lumps in my mouth still got to go back for final teeth dreading it

27 February 2026
Trulydentaluk logo

Reply from Trulydentaluk

We’re really sorry to hear about your experience and that you felt discomfort during your treatment - we completely understand how distressing this must have been.

Patient comfort and care are always our top priorities, and we take feedback like this very seriously. It’s important to us that every stage of treatment is carefully managed, including ensuring you are fully comfortable throughout procedures and happy with the outcome, including the appearance and fit of your teeth.

We’re also sorry to hear about the concerns regarding the size of your teeth and the ongoing areas of discomfort. As you are still mid-treatment, your upcoming appointment is an important opportunity for us to review everything thoroughly, make any necessary adjustments, and ensure you feel comfortable and confident moving forward.

Please don’t hesitate to speak with our team ahead of and during your next visit so we can support you and address any concerns in advance. We are here to help and will do everything we can to improve your experience.

Truly Dental 💙

Rated 5 out of 5 stars

Truly Dental

I had researched dental implants for a while and decided to book a consultation with Truly Dental . Instantly when I arrived at the clinic I had a good feeling I was greeted with Daniel who was lovely and friendly and next my consultation was with Moyra who I instantly felt relaxed with she was very down to earth and I felt really listened to what my fears were , there was no trying to get me to book I left the clinic that day knowing that I would be phoning back . On my next visit I was put at ease again with Moyra coming and speaking to me before I met the surgeons that would be speaking to me , they were also very nice honest in their option that would be better for me , I then decided to go ahead . On the lead up to my surgery day I had messages from Moyra with some support as she knew I was nervous, on day of surgery Moyra was at the clinic speaking to me which did calm me my surgery team were Dr Asim Bhatti assisted by Dr Rudi Mukherjee and Eslam Issa and Maria there are no words to describe how very talented and professional these people are at what they do , I knew I was in safe hands and settled to let them do there job , after surgery and I got my temp teeth I can not explain how I felt no longer having dentures in my mouth it felt like my own teeth , I am so looking forward to getting the 12 wks over to get my final teeth Moyra also stayed behind to see my final result and was very emotional as she knew what this meant to me , I can not thank everyone enough at Truly that dealt with me and there are no words to say to the incredible surgery team that gave me back my smile , please if you are looking for Dental implants and are nervous go to Truly Dental you will instantly be put at ease as soon as you walk in the clinic especially when you meet Moyra.

18 May 2026
Rated 3 out of 5 stars

Lack of communication!

Spoke to a lovely coordinator who then referred me to the financial dept.
I was informed by them that I would receive an email with payment details. I’m still waiting. 😕

14 May 2026
Rated 5 out of 5 stars

Positive experience

The admin was efficient with Dr Hilal & team being very competent &friendly, providing all the necessary information required. A very pleasant dental experience.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Cloe was brilliant explained everything…

Cloe was brilliant explained everything I would like a bit more information because I really would like to go ahead soon

6 May 2026
Trulydentaluk logo

Reply from Trulydentaluk

Great to hear you had such a positive experience with Chloe!

Thank you for your kind feedback – we’re delighted to hear that Chloe explained everything clearly and made your visit a positive one.
We understand you’d like a bit more information before moving forward, and we’d be more than happy to help with that.
Chloe will reach out to you to provide the additional information needed.

Truly Dental 💙

Rated 5 out of 5 stars

Very impressed ,Daniel at reception was…

Very impressed ,Daniel at reception was very welcoming gave me lots of good information, and Sergio was great to talk to made me feel very comfortable and that id made the right decision ,took me through the whole process from start to finish

8 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look