Made a decision to visit after see the online adverts. Appointment arranged and on arrival the staff were happy to engage and provide any answers to my questions. Spoke with co-ordinator who provi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Speaking with Chloe burke was really helpful she explained all opinions and answers any questions I had. She was really polite and understanding about my nervous on getting the treatment done. For som... See more
I've only had 1 appointment so far but at that appointment I was made very welcome. The girls at the reception desk were lovely. Sergio whom I spoke to about my journey was very helpful and explained... See more
I have come off their dental in London. Bilal and his co-helper are wonderful people. They took a 3D CT scan and explained everything clearly and transparently. I'm looking forward to my teeth impla... See more
Company details
- #8 of 13 best companies in Dental clinic
Written by the company
Welcome to a better relationship with your mouth We focus on our guests (not just their teeth). Our dental teams are truly the best at what they do and we use state-of-the-art technology to offer the best dental care anywhere. And if you’re a little nervous, don’t worry - we get it. We do everything we can to turn down your anxiety by creating a truly different dental experience.
Contact info
4.7
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Got my smile back
The welcome, advice, honesty and reassurance made my visit very special and Hale , what a lovely location
15 March 2026
Reply from Trulydentaluk
Thank you for your kind feedback.
We’re so pleased to hear that the welcome, advice, and reassurance made your visit special. Hale is a lovely location indeed, and we’re glad you enjoyed your experience with us.
Truly Dental 💙
Nice people knowledgeable dentist would…
Nice people knowledgeable dentist would recommend
14 March 2026
Reply from Trulydentaluk
Thank you for your kind feedback.
We’re so pleased to hear you found the team friendly and the dentist knowledgeable. Your feedback means a great deal to us and is truly appreciated.
Truly Dental 💙
Not good
Well after the phone call itvwas downhill all the way
.wasn't told there was a charge for consultation
Wasn't told 3 levels of implants .
Good job i checked the website b4 travelling
Not good at all
I was not told of any charge for consultation
20 February 2026
Unprompted review
Reply from Trulydentaluk
Thank you for your feedback. We’re sorry to hear that your experience felt disappointing and appreciate you bringing this to our attention.
During the call, we do outline the consultation process, including any applicable fees, and provide an overview of treatment options. At your appointment, you would have been advised on which AOX package was most suitable for your needs, with the treatment details and associated costs explained clearly.
We understand how important clear communication is and regret if this did not come across as expected. We would be happy to review your experience with you further and answer any outstanding questions you may have.
Truly Dental 💙
Not had much experience yet as I have…
Not had much experience yet as I have only just booked an appt
12 March 2026
Reply from Trulydentaluk
Thank you for your feedback.
We understand you’ve only just booked your appointment, and we look forward to welcoming you to the clinic. If you have any questions ahead of your visit, please don’t hesitate to get in touch—we’re here to help and ensure everything is clear and comfortable for you.
We look forward to seeing you soon.
Truly Dental 💙
I had a great experience at Truly
I had a great experience at Truly Manchester - good communication and everything was explained to me in advance of going ahead with the treatment.
Dr Junaid and the staff were respectful, considerate and professional throughout.
If you’re considering getting implants done, then this is the place for you!
9 March 2026
Reply from Trulydentaluk
Thank you so much for your kind feedback.
We’re delighted to hear you had a great experience with us at Truly Manchester and that everything was clearly explained ahead of your treatment. Dr Junaid and the team will be very pleased to know you felt well looked after throughout.
Your recommendation means a lot to us—thank you for trusting us with your care.
Truly Dental 💙
Seen the ad on facebook which said that…
Seen the ad on facebook which said that you will price match what ever you have been quoted in turkey so book an appointment and turned out to be a load of rubbish and not what you promoted.
12 March 2026
Reply from Trulydentaluk
Thank you for your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations and we completely understand how disappointing this must feel.
We always aim to be as clear and transparent as possible when discussing pricing, while we do strive to match like-for-like quotes where appropriate, it was explained during your appointment that our clinic would be unable to offer price matching on this occasion, with the differences between receiving treatment in the UK versus abroad, including factors such as regulation, quality of materials, aftercare, and ongoing support which can impact overall costs, being discussed.
Again, we are sorry we couldn't meet your expectations on this occasion.
Truly Dental 💙
Cloe was very friendly precise and informative obviously nows her topic I Hooe the rest is as good
Cloe was very friendly precise
12 March 2026
Reply from Trulydentaluk
Thank you for your lovely feedback.
We’re so pleased to hear that Chloe made such a positive impression and that you found her both friendly and precise. We’ll be sure to pass on your kind comments to her.
We really appreciate you taking the time to share your experience.
Truly Dental 💙
Every member of the team I met were…
Every member of the team I met were very supportive and made me feel very comfortable when I was feeling anxious and nervous
10 March 2026
Reply from Trulydentaluk
Hi Donna,
Thank you for your lovely feedback. We’re so glad to hear that every member of the team helped you feel supported, comfortable and at ease, especially when you were feeling anxious. Creating a calm and reassuring environment is incredibly important to us, and it means a lot to know you felt that throughout your visit.
Truly Dental 🩷
Both my son and myself have had…
Both my son and myself have had implants at Truly dental Manchester and we have been looked after by all the staff ans we would recommend Truly to anybody thinking about implants
11 March 2026
Reply from Trulydentaluk
Hi Julie,
Thank you for sharing such a lovely review. We’re delighted to hear that both you and your son had such positive implant journeys with our Manchester team. It means a lot to know you felt well looked after by everyone throughout the process. We truly appreciate your recommendation and your trust in us.
Truly Dental 💛
Very helpful
Very helpful, friendly, reassuring and informative. Answered all my questions before I asked them.
The only reason I haven't given 5 stars is because I was told I would get all the details we discussed in an email - still awaiting 8 days later!
4 March 2026
Reply from Trulydentaluk
Hi Mr CRH,
Thank you for your kind feedback. We’re delighted to hear you found the team so helpful, friendly and reassuring, and that everything was explained clearly during your visit. We’re sorry to hear you’re still waiting on the follow‑up email that’s not the experience we aim to provide, and we appreciate you bringing it to our attention. We’ll make sure this is followed up so you have all the information you need.
Truly Dental 💙
Brilliant experience with all the Truly…
Brilliant experience with all the Truly dental team. Everybody couldn’t have been more helpful, and put me totally at ease. And of course, my excellent set of new teeth (full mouth implants). They look and feel great.
Thank you to Rudi, Bilal and Ross for my implants and new teeth, and Sab on reception. Thanks all.
Martin
11 March 2026
Unprompted review
Reply from Trulydentaluk
Hi Martin,
Thank you so much, for sharing such a fantastic review. We’re delighted to hear you had such a brilliant experience with the entire Truly Dental team. It’s wonderful to know everyone helped put you at ease and that you’re so happy with your new full‑mouth implants hearing that they look and feel great means everything to us.
Dr. Rudi, Bilal, Dr. Ross and Sab will be thrilled to know their care and support made such a positive impact throughout your treatment. We truly appreciate your trust and your kind words.
Truly Dental 💙
I found Chloe‘s help so much on the…
I found Chloe‘s help so much on the video call and she was so helpful so understanding and she knew what I was coming from still I’ll give it A1 but the price I think it’s a bit far-fetched than Turkey
10 March 2026
Reply from Trulydentaluk
Hi Faruck,
Thank you for your kind feedback. We’re delighted to hear Chloe was so helpful and understanding during your video call, she’ll be thrilled to know her support made such a difference. We appreciate your honesty regarding pricing as well. While we may not be able to match prices abroad, we focus on providing high‑quality care, experienced clinicians and full aftercare here at home, which many patients find reassuring and worthwhile. Thank you again for sharing your thoughts with us.
Truly Dental 💙
I felt extremely comfortable dr Junade…
I felt extremely comfortable dr Junade was very transparent and the pricing is very transparent.
8 March 2026
Reply from Trulydentaluk
Hi Yaqub,
Thank you for your kind feedback. We’re delighted to hear you felt so comfortable during your visit and that Dr. Junaid’s transparency both in treatment and pricing helped put you at ease. We truly appreciate you taking the time to share your experience.
Truly Dental 💙
Go through everything before your…
Go through everything before your consultation very impressed with what they offer would highly recommend
7 March 2026
Reply from Trulydentaluk
Hi Michael,
Thank you for your great feedback. We’re delighted to hear you were so impressed with everything explained before your consultation and that our services stood out to you. We truly appreciate your recommendation.
Truly Dental 💙
Very classy regime.
Lovely staff, very friendly, knowledgeable, and welcoming. Was able to get a discount due to my appointment ment coinciding with an offer period. No messing about, just given. Very classy.
26 February 2026
Reply from Trulydentaluk
Hi Andrew,
Thank you for your wonderful feedback. We’re delighted to hear you found the team so friendly, knowledgeable and welcoming. It’s great to know you were able to benefit from our offer period too we’re always happy when timing works out for our patients. We truly appreciate your kind words about the experience and the atmosphere at the clinic.
Truly Dental 💙
excellent
1:56 PM (32 minutes ago)
to Truly
I had an amazing experience with Truly Dental in Nine Elms. I would like to thank Dr Rudi, Dr Ross, Bilal and Sara for their excellent care and professionalism.
I had a full set of upper teeth done and two teeth on my lower jaw. From the beginning until the end of my treatment, the whole team treated me with kindness, patience and respect. When I was in pain, they handled my case very calmly and made me feel comfortable and safe.
Their customer service is truly outstanding. Sara was especially wonderful – she even held my hand when I was nervous, which meant so much to me. The way they care for patients makes you feel like part of their family.
Their prices are also very reasonable compared to other dental clinics. If I had done the same treatment somewhere else, it would probably have cost me double. But it’s not just about the price – the level of care they provide is exceptional.
They are always organized, appointments are on time, and they send helpful reminders. The clinic is very clean and professional, and they clearly care about hygiene and patient safety.
I have never experienced a dental clinic like this before. I am very proud to be their patient and I highly recommend Truly Dental to anyone looking for high-quality dental care.
Thank you again to Dr Rudi, Dr Ross, Bilal and Sara for taking such good care of me.
6 March 2026
Unprompted review
Reply from Trulydentaluk
Hi Asgedet,
Thank you for sharing such an exceptional and heartfelt review. We’re truly honoured that you placed your trust in our Nine Elms team. Dr. Rudi, Dr. Ross, Bilal and Sara will be delighted to know their care, professionalism and kindness made such a meaningful difference throughout your treatment.
It’s wonderful to hear that you felt supported from start to finish from managing discomfort with calm reassurance to creating an environment where you felt safe, respected and listened to. Knowing that Sara’s kindness helped ease your nerves, and that the whole team treated you with such patience and compassion, means so much to us.
We’re also glad you found our pricing fair, our clinic clean and organised, and our communication clear and consistent. Your confidence in choosing us for such a significant treatment is something we deeply appreciate.
We’re incredibly proud to have you as part of the Truly Dental family, and your recommendation means the world to us. Thank you again for your trust and your kind words.
Truly Dental 🧡
A Truly positive experience
I was put at ease from the get go… Everything explained and any questions I had immediately answered… Professional, courteous and attentive…
1 March 2026
Reply from Trulydentaluk
Hi Dale,
Thank you for sharing such a lovely review. We’re delighted to hear you felt at ease from the very beginning and that everything was clearly explained throughout your visit. It’s wonderful to know our team’s professionalism, courtesy, and attentiveness made your experience so positive.
Truly Dental 💙
Great chat with Chloe felt very at ease…
Great chat with Chloe felt very at ease , looking forward to more experience with Truly.
28 February 2026
Reply from Trulydentaluk
Hi Philip,
Thank you for your lovely feedback. We’re delighted to hear you had such a great chat with Chloe and felt so at ease during your visit. We look forward to welcoming you back for more positive experiences with us.
Truly Dental 💙
Excellent staff and treatment
Lovely premises. Dedicated, caring and supportive staff throughout my whole journey. Treatment was thorough and Dr Junaid is very skilled and considerate. Wonderful experience up to date.
27 February 2026
Reply from Trulydentaluk
Hi Jayne,
Thank you for your lovely feedback. We’re delighted to hear you found our premises welcoming and felt so supported throughout your journey. It’s wonderful to know your treatment was thorough and that Dr. Junaid’s skill and considerate approach made such a positive impression. We truly appreciate you sharing your experience.
Truly Dental 🩷
An Enjoyable insight
I was given a thorough explanation about procedures,pricing etc,Chloe was very informative.
26 February 2026
Reply from Trulydentaluk
Hi Alan,
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that Chloe was able to give you a clear, thorough explanation of everything you needed, she’ll be so pleased to know her support made a difference. We truly appreciate you taking the time to share your experience with us.
Warm regards,
Truly Dental 💙
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